Windows 10: BSOD for the first time on this PC Bugcheck

Discus and support BSOD for the first time on this PC Bugcheck in Windows 10 Software and Apps to solve the problem; Hey all,I had my first BSOD on this pc and it seems by the error code it was a hardware related issue.I was wondering if anyone can help me pinpoint... Discussion in 'Windows 10 Software and Apps' started by Samuel Pike1, Dec 6, 2023.

  1. BSOD for the first time on this PC Bugcheck


    Hey all,I had my first BSOD on this pc and it seems by the error code it was a hardware related issue.I was wondering if anyone can help me pinpoint the exact issue by the bugcheck error message.It reads: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 0x0000000000000010, 0xffffe6060438e028, 0xffffe605d92f0b2c, 0xffffe605d94a21a0. A dump was saved in: C:\windows\Minidump\120523-19734-01.dmp. Report Id: 6a90ab68-716a-4bdb-9708-5a2adf25fc25.

    :)
     
    Samuel Pike1, Dec 6, 2023
    #1

  2. (BSOD) bugcheck was: 0x000000a0 INTERNAL_POWER_ERROR

    Has any one got this BSOD when stress testing a overclock before? i can get the minidump if some one can read it for me i was trying for 4.5Ghz @ 1.31v and after around 20min of stressing i would get this BSOD and it would shut my system down not even sure i saw a BSOD just a shutdown?



     
    Live OR Die, Dec 6, 2023
    #2
  3. ExillustX Win User
    I keep getting 2 BSOD bugchecks

    Hello, for the past 4 months i've been trying to fix 2 BSOD bugchecks but unfortunately i couldn't, the thing is that the BSOD happen rarely (sometimes it takes a month to get one) and the dump file doesn't
    show what's the cause, i tried many ways to fix them but none has worked.

    The first bugcheck is: MACHINE_CHECK_EXCEPTION

    The second bugcheck is: STORE_DATA_STRUCTURE_CORRUPTION

    Dump files link: Dropbox - Error - Simplify your life

    The PC i bought is pre-built (i was really busy that time and didn't have have time to build my own PC), i didn't get any BSOD after i bought my PC for like 2 months, and the first time i got one it was 3 weeks
    after i installed an additional 8GB ram. i always thought my RAM was the issue of the BSODS until i tried using each one of the RAMs, and yet a still got a BSOD even when only using the old ram / only using the new ram, so could it be that the issue is not
    related to the RAM?

    Other things i tried:

    • Doing Memtest86 (no errors on both RAMs)
    • Stress-testing my CPU and GPU (no BSODs occurred during the tests, also no overheating, the temps were fine)
    • Using Windows Reset feature
    • Updating BIOS
    • Updating drivers
    • Keeping my OS updated

    Things i haven't tried yet:

    • Fresh Windows 10 install
    • Use Safe Mode (i think i cannot try this because the BSODs are rare and can take like a month to occur, i don't think i can use the Safe Mode for a whole month)

    PC specs:

    • CPU: i5-9400F
    • Motherboard: GigaByte H310M H 2.0
    • GPU: NVIDIA GeForce GTX 1660 SUPER
    • SSD: SPCC Solid State Disk (SSD)
    • HDD: 500GB HDD and a 1TB HDD
    • PSU: Don't remember the name of the brand really but the wattage is about 450w

    I'm still not sure if the cause is the OS/drivers or the hardwares, it's most likely the hardwares, but i don't know which hardware that could be the cause, can you guys help me rule out parts that are not
    the cause? can i rule out the GPU and RAMs? maybe CPU too? because stress-testing didn't cause any errors plus if it was the CPU being faulty the BSODs should happen more frequently (note that my CPU is not overclockable). Could it be the PSU? the brand of
    my psu is almost unheard of (azzatek), could it be that their PSUs are faulty and that's the cause?

    Do you guys suggest me to do a clean install first before trying anything like replacing parts? Do you have an idea why the BSODs tend to be rare?

    How can i fix these two BSODs?

    Any help is appreciated.
     
    ExillustX, Dec 6, 2023
    #3
  4. zbook Win User

    BSOD for the first time on this PC Bugcheck

    Bsod when downloading large files Bugcheck 124 memory_corruption.sys

    Most of the time bugchecks 124 are caused by malfunctioning hardware.
    In the debugging there was a misbehaving driver.
    With the driver uninstalled there will be an evaluation period (the longer the better)(ideally a week).
    Then a second evaluation period after reinstalling a new driver.
    If there are no BSOD or unexpected shutdowns / restarts then the troubleshooting will be completed.

    If bugcheck 9C or 124 reappears with the driver removed then proceed with steps 17 onward.
     
    zbook, Dec 6, 2023
    #4
Thema:

BSOD for the first time on this PC Bugcheck

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