Windows 10: BSOD Freeze + Restart (ntoskrnl.exe & hal.dll)

Discus and support BSOD Freeze + Restart (ntoskrnl.exe & hal.dll) in Windows 10 BSOD Crashes and Debugging to solve the problem; Started to get crashes at some point eariler this year ever since upgrading to Windows 10. Recent days show increased frequency of these crashes. I've... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Prody, Aug 5, 2016.

  1. Prody Win User

    BSOD Freeze + Restart (ntoskrnl.exe & hal.dll)


    Started to get crashes at some point eariler this year ever since upgrading to Windows 10. Recent days show increased frequency of these crashes. I've looked up the internet based on the issues I've faced and I'm suspecting the graphic drivers for my case.

    It happens more frequently during games but can even happen while no programs are on. It gets pretty annoying and shows up in three ways: monitor going black and BSOD after a few seconds (only in this situation, dump files are created); freezes indefinitely, forcing a manual restart; monitor going black and PC immediately restarting on its own (no dump files).

    I've tried the following:
    Memtest - 8 passes with no errors
    Seatools - All tests with no problems
    DDU - Reinstalled Nvidia drivers to a previous known stable version, but crashes still happen
    Updated BIOS - Ever since updating, the Nvidia driver would sometimes crash and recover instead, but only occasionally (the freeze/blackout + restart still remains a problem)
    FurMark - Nvidia driver crashes after a minute of testing with OpenGL error

    I would like to solve this issue but I'm not sure on what action to take next. Thanks for reading my post.

    :)
     
    Prody, Aug 5, 2016
    #1

  2. BSOD KERNEL_DATA_INPAGE_ERROR windows10

    I have lots of this... mostly after suspension but from time to time (they become more and more each day)... in the beginning I had no trouble at all

    I do include Dump file

    Thanks a lot in advance for any possible help

    hal.dll hal.dll+5c20 0x82664000 0x826c2000 0x0005e000 0x55a85cb7 17/07/2015 02.39.03 Microsoft® Windows® Operating System Hardware Abstraction Layer DLL
    10.0.10240.16392 (th1_st1.150716-1608) Microsoft Corporation C:\WINDOWS\system32\hal.dll

    ntoskrnl.exe ntoskrnl.exe+19ab5e 0x82000000 0x82664000 0x00664000 0x563ad018 05/11/2015 04.42.16 Microsoft® Windows® Operating System NT Kernel & System
    10.0.10240.16590 (th1_st1.151104-1714) Microsoft Corporation C:\WINDOWS\system32\ntoskrnl.exe
     
    claudio di to, Aug 5, 2016
    #2
  3. JakeMatro Win User
    BSOD caused by hal.dll and ntoskernal.exe

    Just today I received two BSODs, both were caused by hal.dll and ntoskernal.exe, and BlueScreenViewer showed these crash logs. The first apparently happened this morning when i wasn't using it, and the second while i was in the middle
    of a game.

    123016-18656-01.dmp

    12/30/2016 1:16:47 AM

    IRQL_NOT_LESS_OR_EQUAL

    0x0000000a

    ffffa58a`9f72c000

    00000000`000000ff

    00000000`000000a6

    fffff803`37c50768

    hal.dll

    hal.dll+1aaa8

    Hardware Abstraction Layer DLL

    Microsoft® Windows® Operating System

    Microsoft Corporation

    10.0.14393.206 (rs1_release.160915-0644)

    x64

    hal.dll hal.dll+1aaa8 fffff80337812000 fffff80337887000 0x00075000 0x57dac91a 9/15/2016 11:15:22 AM Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 10.0.14393.206 (rs1_release.160915-0644) Microsoft
    Corporation C:\Windows\system32\hal.dll

    ntoskrnl.exe ntoskrnl.exe+155829 fffff80337887000 fffff803380a7000 0x00820000 0x584a77f6 12/9/2016 4:23:02 AM Microsoft® Windows® Operating System NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) Microsoft
    Corporation C:\Windows\system32\ntoskrnl.exe

    123016-16359-01.dmp

    12/30/2016 11:39:41 AM

    PFN_LIST_CORRUPT

    0x0000004e

    00000000`00000002

    00000000`0003f063

    00000000`0022efff

    00000000`00000001

    hal.dll

    hal.dll+2277

    Hardware Abstraction Layer DLL

    Microsoft® Windows® Operating System

    Microsoft Corporation

    10.0.14393.206 (rs1_release.160915-0644)

    x64 ntoskrnl.exe+14a6f0 C:\Windows\Minidump\123016-16359-01.dmp

    hal.dll hal.dll+2277 fffff80388233000 fffff803882a8000 0x00075000 0x57dac91a 9/15/2016 11:15:22 AM Microsoft® Windows® Operating System Hardware Abstraction Layer DLL 10.0.14393.206 (rs1_release.160915-0644) Microsoft Corporation
    C:\Windows\system32\hal.dll

    ntoskrnl.exe ntoskrnl.exe+1a6a11 fffff80387a13000 fffff80388233000 0x00820000 0x584a77f6 12/9/2016 4:23:02 AM Microsoft® Windows® Operating System NT Kernel & System 10.0.14393.576 (rs1_release_inmarket.161208-2252) Microsoft
    Corporation C:\Windows\system32\ntoskrnl.exe

    My specs are:

    CPU: AMD FX(tm)-6300 Six Core Processor 3.50GZ

    RAM: Ares 2x4gb DDR3 RAM sticks

    GPU: Radeon R9 200 Series

    HDD: Seagate Barracuda ST100dM003 1TB

    MOTHERBOARD: Gigabyte 78LMT-USB3 Socket AM3

    BIOS: Award Modular BIOS v6.00PG

    PSU: EVGA 500W Bronze

    OS: Microsoft Windows 10 (build 14393), 64-bit

    I think I have all the latest drivers, but could it be a hardware problem? I've had troubles in the past with my build and had to get a replacement hard drive, as well as reinstall Windows 10 many times. The most recent one was back
    in August, I reinstalled windows 10 form a USB drive and installed all the drivers form the disks my parts came with, I had also had computer get just an empty red screen, as well as completely freeze up while playing two separate games but they seemed to
    have stopped after i updated my graphics driver. Also please point out any formatting issues with my post, and any help would be appreciated, thanks.
     
    JakeMatro, Aug 5, 2016
    #3
  4. axe0 New Member

    BSOD Freeze + Restart (ntoskrnl.exe & hal.dll)

    Hi Prody,

    Welcome to the 10forums *Smile

    Please try to
    • reseat the GPU,
    • seat the GPU into a different slot,
    • or seat it into another system
    and see how it goes.

    You have a lot of hardware errors that point to
    Code: I/O Port 0x0000E000-0x0000EFFF Intel(R) Xeon(R) E5 v3/Core i7 PCI Express Root Port 2 - 2F04 I/O Port 0x0000E000-0x0000EFFF NVIDIA GeForce GTX 770 Event[14405]: Log Name: System Source: Microsoft-Windows-WHEA-Logger Date: 2016-08-01T02:42:41.442 Event ID: 17 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: ProdyParrot Description: A corrected hardware error has occurred. Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express) BusBSOD Freeze + Restart (ntoskrnl.exe & hal.dll) :Device:Function: 0x0:0x2:0x0 Vendor IDBSOD Freeze + Restart (ntoskrnl.exe & hal.dll) :Device ID: 0x8086:0x2F04 Class Code: 0x30400 The details view of this entry contains further information. 0: kd> !errrec ffffe0011485a8d8 =============================================================================== Common Platform Error Record @ ffffe0011485a8d8 ------------------------------------------------------------------------------- Record Id : 01d1ebd12bd04565 Severity : Fatal (1) Length : 672 Creator : Microsoft Notify Type : PCI Express Error Timestamp : 8/1/2016 9:05:06 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : PCI Express ------------------------------------------------------------------------------- Descriptor @ ffffe0011485a958 Section @ ffffe0011485a9e8 Offset : 272 Length : 208 Flags : 0x00000001 Primary Severity : Recoverable Port Type : Root Port Version : 1.1 Command/Status: 0x0010/0x0407 Device Id : VenIdBSOD Freeze + Restart (ntoskrnl.exe & hal.dll) :DevId : 8086:2f04 Class code : 030400 Function No : 0x00 Device No : 0x02 Segment : 0x0000 Primary Bus : 0x00 Second. Bus : 0x00 Slot : 0x0000 Dev. Serial # : 0000000000000000 Express Capability Information @ ffffe0011485aa1c Device Caps : 00008001 Role-Based Error Reporting: 1 Device Ctl : 0027 ur FE NF CE Dev Status : 0003 ur fe NF CE Root Ctl : 0008 fs nfs cs AER Information @ ffffe0011485aa58 Uncorrectable Error Status : 00014000 ur ecrc mtlp rof UC ca CTO fcp ptlp sd dlp und Uncorrectable Error Mask : 00000000 ur ecrc mtlp rof uc ca cto fcp ptlp sd dlp und Uncorrectable Error Severity : 00062010 ur ecrc MTLP ROF uc ca cto FCP ptlp sd DLP und Correctable Error Status : 000030c1 ADV RTTO rnro DLLP TLP RE Correctable Error Mask : 00000000 adv rtto rnro dllp tlp re Caps & Control : 0000000e ecrcchken ecrcchkcap ecrcgenen ecrcgencap FEP Header Log : 4a000001 03000004 00100000 00000000 Root Error Command : 00000000 fen nfen cen Root Error Status : 00000000 MSG# 00 fer nfer fuf mur ur mcr cer Correctable Error Source ID : 00,00,00 Correctable Error Source ID : 00,00,00 =============================================================================== Section 1 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffe0011485a9a0 Section @ ffffe0011485aab8 Offset : 480 Length : 192 Flags : 0x00000000 Severity : Informational Proc. Type : x86/x64 Instr. Set : x64 CPU Version : 0x00000000000306f2 Processor ID : 0x0000000000000000[/quote]
     
    axe0, Aug 6, 2016
    #4
  5. nitehawk Win User
    try a SFC
    https://support.microsoft.com/en-us/kb/929833

    maybe do a reinstall of windows with all the settings in place
    like an upgrade without loosing data
    see what sfc says first
    maybe u missing a driver on the microsoft side.
     
    nitehawk, Apr 5, 2018
    #5
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BSOD Freeze + Restart (ntoskrnl.exe & hal.dll)

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