Windows 10: bsod freezing playing gta v bf1 error 0x124 and 0x3B

i did step 2 completely...should i reinstall it once more
update chipset driver from intel website or from device manager and where is it
and i don't see the name of the driver you wrote in my device mangager in step 3

 

For any driver that has been replaced more than once please keep track of each driver version.
Sometimes the drivers need to be rolled back to find stable drivers.

For the chip set drivers the first choice for drivers is the computer or motherboard manufacturer (Gigabyte). If the chip set drivers are not found then the next best source is from the component manufacturer website (Intel).

For step #3 see codes 3 and 4 for detailed information about the driver
Intel(R) Ethernet Connection (2) I218-VAdapter
Updating a driver. - Microsoft Community

When all of the above are completed please run the beta log collector and post a new zip into the thread.log collector v2-beta08.zip
For any new BSOD please run the beta log collector using extract > open

 

i entered the hardware id's in google but did not find a site for downloading the driver from intel
entered intel website to search for any drivers need to update...but i got a result there is no drivers to update for my intel hardware

 

and i have the latest driver for intel Ethernet connection

 

is this is for the driver Intel(R) Ethernet Connection (2) I218-V

 

The latest version of the Windows operating system can become corrupted.
In a similar fashion the latest version of a driver can become corrupted.
For windows operating system corruption you may run scannow, restorehealth, perform an in place upgrade repair, or clean install.
For problems with drivers the drivers are updated. This may require an uninstall and a reinstall (for example this is regularly done with Nvidia and AMD GPU drivers.

For the motherboard there are multiple revisions. Please check the Gigabyte website to see the proper link for the motherboard.
Is this the correct or incorrect Gigabyte motherboard for the computer: GA-X99-UD4 (rev. 1.0) | Motherboard - GIGABYTE Global


Intel® Driver & Support Assistant
Drivers & Software

 

no i have the rev 1.1
GA-X99-UD4 (rev. 1.1) | Motherboard - GIGABYTE Global

 

In general device manager has a right click method to update drivers and drivers usually can be download directly from the computer manufacturer website and there is an option to replace the existing driver.

Once drivers are installed Windows will update the driver.
For problematic drivers the Windows update of drivers can be turned off if the updates cause BSOD.

The first choice for any drivers is the Gigabyte website with revision 1.1
The second choice for any drivers is the component manufacturer website.
Please do not use the websites that update drivers as you don't know what you are getting.

 

didn't understand "perform an in place upgrade repair, or clean install"
"This may require an uninstall and a reinstall" please can you tell me what the exact drivers the i reinstall them

Intel® Driver & Support Assistant
Drivers & Software
i entered those 2 websites and gave you an images for the scan for updates...and the network adapter new version but i'm not sure is it for the driver Intel(R) Ethernet Connection (2) I218-V

 

so i download the drivers now from gigabyte even if it is not new as the drivers i have
and then uninstall mine..and the install what i downloaded?
should i turn off windows update of drivers?

 

1) For the Nvidia see the steps in the earlier post using DDU
2) For the chipset drivers use safe mode with networking > download from Gigabyte
3) For the Intel network adapter driver use device manager and the Microsoft link
4) Windows updating of drivers does not need to be turned off at this time. If the drivers need to be rolled back the updating will be turned off so that the rolled back drives can be tested.

5) Open device manager > scroll down to network adapters > post an image into the thread

 

so i download from gigabyte just the chipset drivers...other drivers no need? and uninstall chipset drivers that installed on my pc?

do you mean microsoft link this link Updating a driver. - Microsoft Community

don't i have the latest drivers for intel network adapter as i showed?

 

Display Driver Uninstaller 17.0.8.4

is this version ok...you told me in your first post Download version 17.0.8.2

 

If there is a newer version of the DDU please use it.

For all of the drivers you have the latest version.
Unfortunately the latest versions of drivers can misbehave and cause BSOD.
When drivers misbehave they need to be updated.


For the driver updates > please read the Microsoft link > this should provide the information about problems with drivers and how to fix them. It has information about downloading and uninstalling and reinstalling.

Once you have found (and downloaded) the driver, remove the current driver (again in Device Manager) by again right clicking, then clicking uninstall. You must un-install it completely even if the fresh driver is the same date

 

so i uninstall all this





and this for the chipset