Windows 10: bsod freezing playing gta v bf1 error 0x124 and 0x3B

Discus and support bsod freezing playing gta v bf1 error 0x124 and 0x3B in Windows 10 BSOD Crashes and Debugging to solve the problem; The GPU with DDU and the chipset are done in safe mode. The Intel Ethernet can be done in normal mode or safe mode. When replacing network drivers... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by namco1, Mar 7, 2018.

  1. zbook New Member

    bsod freezing playing gta v bf1 error 0x124 and 0x3B


    The GPU with DDU and the chipset are done in safe mode.
    The Intel Ethernet can be done in normal mode or safe mode.

    When replacing network drivers if using wireless and replacing Ethernet it is easy. And when using Ethernet and replacing wireless it is easy.
    For replacing wireless and only having wireless available the driver is downloaded to the desktop and then the driver is replaced.
    For replacing Ethernet and only having Ethernet available the driver is downloaded to the desktop and then the driver is replaced.
     
    zbook, Mar 10, 2018
    #61
  2. namco1 Win User

    but please tell me what the exact driver name in device manager should i uninstall because i'm not sure

    and for the chipset driver...in the gigabyte website the name of the chipset driver is Intel Management Engine Interface

    i downloaded it as a zip file...how it works...just by extracting it and it will show on the device manager...the name of it looks different than i have now...except i'm getting it all wrong
    sorry for that a lot of stupid questions
     
    namco1, Mar 10, 2018
    #62
  3. namco1 Win User
    which one you recommend to run For windows operating system corruption
     
    namco1, Mar 10, 2018
    #63
  4. zbook New Member

    bsod freezing playing gta v bf1 error 0x124 and 0x3B

    There was no windows operating system corruption reported.
    Windows can be up to date and have corruption.
    Drivers can be up to date and have corruption.
    When you attempted to update the driver it posted a message that the driver was up to date.
    So with an up to date driver you may have thought that it meant the driver was Okay because it was up to date.
    The driver is up to date but it is a misbehaving up to date driver.
    So the message that it is up to date did not tell you whether the driver is or is not working properly.
    In a similar fashion an up to date Windows version and build does not tell you whether the operating system is corrupt.
    So the BSOD produced dump files. The dump files were debugged. They have displayed multiple misbehaving drivers.

    When there are problems with multiple hardware drivers there can be a problem with the motherboard. There is no definitive test for the motherboard. It is done by process of elimination and then swap or replace. At this time you will have replaced these drivers:

    iocbios2.sys
    gdrv.sys
    iaStorA.sys
    nvlddmkm.sys
    e1d65x64.sys


    When a driver is replaced and then windows is installed it will have default non-windows drivers.
    The computer can function.
    Then the best drivers are downloaded and installed from the computer or motherboard manufacturer's website.
    Then the optimal performance is available.


    Sometimes the drivers misbehave.
    Then the misbehaving drivers are updated.
    This may involve uninstalling and reinstalling the drivers.


    The first misbehaving driver was the ESET driver.
    This was troubleshooted or fixed by uninstalling the software.
    Windows defender was then turned on.


    In posts 29 - 31 iocbios2.sys was identified as a misbehaving driver.
    Please review the steps that were used in fixing this driver.
    Had you used the steps in the Microsoft link?
    Was this driver fixed?


    In post #36 gdrv.sys was identified as a misbehaving driver.
    This was troubleshooted or fixed by uninstalling the software.
     
    zbook, Mar 10, 2018
    #64
  5. namco1 Win User
    sorry to late

    Intel(R) Extreme Tuning Utility Performance Tuning Driver...i just uninstalled it from control panel
    and yes the last bsod was 0x124 that i posted
    but now i don't know which is the exact drivers that i should reinstall from device manager..i googled it and search on youtube but i did not catch the right link yet
     
    namco1, Mar 10, 2018
    #65
  6. zbook New Member
    It is unclear what was and what was not done.
    For each misbehaving driver identified in the thread please indicate the steps that you made.
    Which drivers were fixed?
    Which drivers were not fixed?
    If a driver was fixed how it was fixed.
     
    zbook, Mar 10, 2018
    #66
  7. namco1 Win User
    as i said my friend uninstalling the Intel(R) Extreme Tuning Utility Performance Tuning Driver has fixed iocbios2.sys
    and uninstalling APP Center Gigabyte has fixed gdrv.sys
    and i uninstalled eseT
    the nvlddmkm.sys related..i uninstalled the graphics driver through ddu with safe mode and reinstalled it from nvidia website
    the other 2 that related to chipset driver and network adapter did not fix i think because i don't know which the exact drivers on device manager should i uninstall

    so e1d65x64.sys and IaStorA.sys did't fixed
     
    namco1, Mar 10, 2018
    #67
  8. zbook New Member

    bsod freezing playing gta v bf1 error 0x124 and 0x3B

    For confirmation that you have the proper driver perform these steps:
    Open device manager > expand the rows of interest > right click on the row > left click properties > left click on the driver tab > left click on driver details > the driver will be displayed > compare to the name of the misbehaving driver

    For the Intel chip set drivers: Support for Intel® Chipset Software Installation Utility

    If you were not able to replace the chip set drivers and after replacing the GPU and Ethernet drivers > turn windows driver verifier on and see if there are any other misbehaving drivers.

    If there are BSOD please run the beta log collector > post a zip into the thread.
     
    zbook, Mar 10, 2018
    #68
  9. namco1 Win User
    thanks a lot for your help but how can i know which drivers are misbehaving
    i'm already turning on windows driver verifier

    is the drivers that should i uninstall are Intel(R) Ethernet connection
    and Intel® Chipset Device Software (INF Update Utility)

    or to download from mobo website which it is a different date version 2016/05/30
    while from intel Date:1/17/2017

    but i don't see on device manager...INF installation name so i don't know i i have it already or not
    and if yes where it is
     
    namco1, Mar 10, 2018
    #69
  10. zbook New Member
    This is the information again on the misbehaving Intel Ethernet adapter:
    e1d65x64.sys Mon Sep 25 07:45:31 2017 (59C8FA6B)

    It displays: name, device ID, driver, etc.
    So you will identify the matching driver on the Gigabyte or the Intel website for the replacement driver and identify the driver in device manger.

    Please follow the instructions in this link:
    Updating a driver. - Microsoft Community



    Name [00000001] Intel(R) Ethernet Connection (2) I218-V
    Adapter Type Ethernet 802.3
    Product Type Intel(R) Ethernet Connection (2) I218-V
    Installed Yes
    PNP Device ID PCI\VEN_8086&DEV_15A1&SUBSYS_E0001458&REV_05\3&11583659&0&C8
    Last Reset 10/03/2018 1:13
    Index 1
    Service Name e1dexpress
    IP Address 10.0.0.18, fe80::e1d5:dd01:8f9e:22f, fd21:696e:7f91:0:7960:8532:67c1:f7fb, fd21:696e:7f91:0:e1d5:dd01:8f9e:22f
    IP Subnet 255.255.255.0, 64, 128, 64
    Default IP Gateway 10.0.0.138
    DHCP Enabled Yes
    DHCP Server 10.0.0.138
    DHCP Lease Expires 01/01/1970 1:31
    DHCP Lease Obtained 01/01/1970 0:31
    MAC Address ‪1C:1B:0D:6E:55:7B‬
    Memory Address 0xDF100000-0xDF11FFFF
    Memory Address 0xDF139000-0xDF139FFF
    IRQ Channel IRQ 4294967292
    Driver c:\windows\system32\drivers\e1d65x64.sys (12.17.8.7, 542.57 KB (555,592 bytes), 02/03/2018 19:06)


    Code: Name [00000001] Intel(R) Ethernet Connection (2) I218-V Adapter Type Ethernet 802.3 Product Type Intel(R) Ethernet Connection (2) I218-V Installed Yes PNP Device ID PCI\VEN_8086&DEV_15A1&SUBSYS_E0001458&REV_05\3&11583659&0&C8 Last Reset 10/03/2018 1:13 Index 1 Service Name e1dexpress IP Address 10.0.0.18, fe80::e1d5:dd01:8f9e:22f, fd21:696e:7f91:0:7960:8532:67c1:f7fb, fd21:696e:7f91:0:e1d5:dd01:8f9e:22f IP Subnet 255.255.255.0, 64, 128, 64 Default IP Gateway 10.0.0.138 DHCP Enabled Yes DHCP Server 10.0.0.138 DHCP Lease Expires 01/01/1970 1:31 DHCP Lease Obtained 01/01/1970 0:31 MAC Address ‪1C:1B:0D:6E:55:7B‬ Memory Address 0xDF100000-0xDF11FFFF Memory Address 0xDF139000-0xDF139FFF IRQ Channel IRQ 4294967292 Driver c:\windows\system32\drivers\e1d65x64.sys (12.17.8.7, 542.57 KB (555,592 bytes), 02/03/2018 19:06)[/quote]


    e1dexpress Intel(R) PRO/1000 PCI Express Network Connection Driver D c:\windows\system32\drivers\e1d65x64.sys Kernel Driver Yes Manual Running OK Normal No Yes

    Code: e1dexpress Intel(R) PRO/1000 PCI Express Network Connection Driver D c:\windows\system32\drivers\e1d65x64.sys Kernel Driver Yes Manual Running OK Normal No Yes[/quote]
     
    zbook, Mar 10, 2018
    #70
  11. zbook New Member
    For the Intel chip set drivers I looked on the Intel website to see if they offered a method to fix chip set drivers that was different from the Microsoft link method.

    If you are able to follow there steps please update the Intel chip set drivers.
    If you are not able to follow their steps please wait to see if an Intel chip set driver reappears in the BSOD dump files.

    Either A or B:

    A) Device Manager.
    Select View > Devices by Type.
    Expand System Devices.
    Double-click the Intel chipset device from the list.
    Select the Driver tab.
    Click Update Driver.


    B) On Intel Download Center search for:
    Intel Chipset Device Software (INF Update Utility) or
    Intel Server Chipset Driver
    Download Intel® Server Chipset Driver for Windows*
    Follow the installation instructions.

    This source was used as the reference for a different problem but with a similar fix:
    Intel® Chipset Device Software Update Through Microsoft Windows*...


    Please update the thread with the progress for updating the 2 misbehaving Intel drivers ( Ethernet and chip set)

    For any BSOD please post a new beta log collector zip into the thread:
    log collector v2-beta08.zip
     
    zbook, Mar 10, 2018
    #71
  12. namco1 Win User
    hi again
    so just to be sure what i'm doing

    bsod freezing playing gta v bf1 error 0x124 and 0x3B [​IMG]
    am i updating the driver or uninstalling it and replace it with the one from gigabyte website like this

    one...


    bsod freezing playing gta v bf1 error 0x124 and 0x3B [​IMG]


    updating will not work i think because i have the latest driver

    and i found istora code in device manager there it is


    bsod freezing playing gta v bf1 error 0x124 and 0x3B [​IMG]


    so i uninstall it and install the ones on gigabyte website
    bsod freezing playing gta v bf1 error 0x124 and 0x3B [​IMG]


    but i already have intel management engine interface like shown
    bsod freezing playing gta v bf1 error 0x124 and 0x3B [​IMG]


    and look at this
    bsod freezing playing gta v bf1 error 0x124 and 0x3B [​IMG]
    and this
    bsod freezing playing gta v bf1 error 0x124 and 0x3B [​IMG]
    there is no driver installed..is it normal

    thank you for your help
     
    namco1, Mar 10, 2018
    #72
  13. zbook New Member

    bsod freezing playing gta v bf1 error 0x124 and 0x3B

    All of the drivers are already installed and replacement drivers can be installed only if the other drivers are uninstalled.
    It cannot have two drivers installed at the same time.
    It will not let you install a driver that is older than the existing driver.
    So in the Microsoft instructions it indicated that the driver needs to be uninstalled first.
    Attempting to install the driver will fail unless the instructions are followed.
    The driver must be uninstalled first.
    The driver from Gigabyte that displays LAN is insufficient information. It does not indicate whether it is wireless or wired.
    Most computer websites have an option to click for detailed information. If you have that option on the Gigabyte website you should view the detailed information to make sure that it matches the driver that you want to uninstall.
    If you cannot get the information that you are seeking then you must use the Intel website.

    Once the proper driver is identified:
    You can download the driver to the desktop > disconnect internet > this prevents windows from installing a new driver > then install the new driver from the desktop
     
    zbook, Mar 10, 2018
    #73
  14. namco1 Win User
    ok so this is the lan driver from intel website that i should download...right....?? Download Intel® Network Adapter Driver for Windows® 10
    and then follow microsoft update drivers steps

    so i have to uninstall those two drivers
    1) Intel(R) Ethernet Connection (2) I218-V
    2)Intel(R) 9 Series Chipset Family SATA AHCI Controller
    right?
     
    namco1, Mar 10, 2018
    #74
  15. zbook New Member
    With the driver uncertainty consider the following:
    1) Download the Intel driver update utility:
    Intel® Driver & Support Assistant
    2) Uninstall the first misbehaving driver (Ethernet LAN)
    3) Run the tool to find the applicable driver
    4) Install the driver
    5) Reboot into safe mode with networking using msconfig
    6) Uninstall the chipset driver
    7) Run the tool to find the applicable driver
    8) Install the applicable driver
    9) If you encounter difficulty installing the driver after uninstalling it (competing with windows updates) then windows updates of non-Microsoft drivers can be turned off using the steps in this link:
    Enable or Disable Driver Updates in Windows Update in Windows 10 Windows 10 Tutorials
     
    zbook, Mar 10, 2018
    #75
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bsod freezing playing gta v bf1 error 0x124 and 0x3B

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