Windows 10: BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems

Discus and support BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems in Windows 10 BSOD Crashes and Debugging to solve the problem; Fresh install of Windows 10 Home 64 Bit 4 year old computer, may need some hardware upgrades. BSODs can occur whenever, usually when playing a game... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by JaydenH, Dec 11, 2016.

  1. JaydenH Win User

    BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems


    Fresh install of Windows 10 Home 64 Bit
    4 year old computer, may need some hardware upgrades.

    BSODs can occur whenever, usually when playing a game (TERA). But can also randomly happen whilst browsing or installing windows updates.

    I'd like to deduce what hardware problems are occurring so I can replace them. Obviously would like to not have to replace everything.

    Any insights would be fantastic!

    Attachment 113504

    :)
     
    JaydenH, Dec 11, 2016
    #1
  2. BulldogXX Win User

    How do I get 64-bit windows

    In order to install the 64-bit version of Windows 10, you need 64-bit hardware. Do you have 64-bit hardware?

    If you have 64-bit hardware and you want to use the 64-bit version of Windows 10, you'll need to erase your hard disk and do a clean install.

    You can download the 64-bit installer from Microsoft's website.
     
    BulldogXX, Dec 11, 2016
    #2
  3. Do i have a 32 Bit or 64 Bit computer?

    it showed that 64 is the Maximum Bit Length, a Yes for the Hardware D.E.P, and No for Hardware Virtualization, so when i installed Windows 10 for 32 bit, i should have installed the 64 Bit one?, i should have installed the 64 bit one? Is it possible to
    go back to Windows 7 and then install 64? because i cannot install the 64 bit version of Windows 10 while i have the 32 bit version of it already on.
     
    Colin-Petersen, Dec 11, 2016
    #3
  4. lifetec Win User

    BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems

    lifetec, Dec 11, 2016
    #4
  5. JaydenH Win User
    JaydenH, Dec 11, 2016
    #5
  6. JaydenH Win User
    (Removed incorrect attachment reference)
     
    JaydenH, Dec 12, 2016
    #6
  7. JaydenH Win User
    So sorry I must've cut off the command prompt process before, here is the full report generated by the log collector
    Attachment 113416

    Additionally, I had crashes before I did a windows recovery setting reset relating to the "ntfs.sys" on top of the ones provided in the dump reports, haven't seen a "ntfs.sys" crash since. My point is the "file path" always seems to keep changing of what causes the crashes in the report. The dump reports provided are only ones since the recover.
     
    JaydenH, Dec 12, 2016
    #7
  8. lifetec Win User

    BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems

    You are still on a early build of windows 10 Windows 10 Home 64-bit (10.0, Build 10586) (10586.th2_release_sec.161024-1825)

    Update your system to the latest build and install all windows updates.
    This will improve the stability of your system and if your lucky may even stops the BSODs.
     
    lifetec, Dec 12, 2016
    #8
  9. JaydenH Win User
    UPDATE:

    Tried using Windows update to install the Windows 10 Anniversary Version 1607 - It downloaded, asked to reboot to install, and failed 25% into the process of installing on boot (sorry I didn't capture the error code)

    Started downloading the update with "Media Creation Tool" and using this tutorial http://www.yourwindowsguide.com/2016...indows-10.html "Method 1" - Once again it downloading fully and I went to install and the "SetupHost.exe" crashed.

    Now I'm doing "Method 2" from the tutorial and downloading the ISO, and will try and install from that file... I'll let you know how it goes.
     
    JaydenH, Dec 13, 2016
    #9
  10. JaydenH Win User
    So after downloading the ISO to my computer, I tried installing the update. The machine reboots gets to about 25% again, then restores windows to the previous build, boots back up and gives me this error message.

    Attachment 113632

    I started doing some googling about this error, but seemingly it points to hardware potentially being a factor. I'm yet to follow any tutorials to try and solve this new error because I'm feeling a little frustrated and demotivated.

    Any advice from this point would be incredible! Thanks in advance
     
    JaydenH, Dec 14, 2016
    #10
  11. lifetec Win User
    Install all the windows 10 drivers from the supportpage of your mobo http://www.asrock.com/mb/Intel/Z68%2...oad&os=Win1064
    Update the intel smart connect, your driver is from 2012, look under utilities

    Try to install the windows 10 update on a as clean system as can be, use only keyboard and mouse if it is possible ps-2 connected , remove the Razar devices, all the connected usb devices etc.
     
    lifetec, Dec 14, 2016
    #11
  12. JaydenH Win User
    Hi,

    It looks as though I was able to update my windows to the latest version with your advice. Thank you.

    My computer has proven more stable, but my graphics driver seems to be still causing issues. Here is my updated report: Attachment 114523

    Any ideas on what the next problem could be caused by?
     
    JaydenH, Dec 22, 2016
    #12
  13. JaydenH Win User

    BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems

    I just updated to the AMD driver to it's absolute latest: Attachment 114526

    In hopes it'll resolve the problem.
     
    JaydenH, Dec 22, 2016
    #13
  14. lifetec Win User
    Updating the graphics driver seems to be a good idea as the dumpfiles blames your AMD card drivers.

    But as i adviced in a earlier post update your drivers from the supportpage of your mobo.
     
    lifetec, Dec 22, 2016
    #14
  15. JaydenH Win User
    Based on your previous post I have installed everything from that link you provided me.

    Do my system specs tell you otherwise?

     
    JaydenH, Dec 22, 2016
    #15
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BSOD - Fresh Windows 10 64 Bit Install - Maybe Hardware problems

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