Windows 10: BSOD/Green Screen While Playing Games (Debug Zip Included)

Discus and support BSOD/Green Screen While Playing Games (Debug Zip Included) in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, First post here I am having a BSOD/screen while playing games. it will usually "green screen" or kill the video signal completely, and will... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by UCDHIUS, Jan 21, 2016.

  1. UCDHIUS Win User

    BSOD/Green Screen While Playing Games (Debug Zip Included)


    Hello, First post here I am having a BSOD/screen while playing games. it will usually "green screen" or kill the video signal completely, and will sometimes force the PC to reboot or I will have to manually reboot it.

    Problem randomly started, used blue screen viewer and it says caused by "watchdog.sys" caused by address "watchdog.sys+3e1d"

    Crash address
    "ntoskrnl.exe+142760"

    I just joined the site a few minutes ago as I could not figure this problem out.

    Downloaded the "dm log collector" and followed the BSOD posting instructions, looks like it collects a bunch of files for diag'ing.

    debug zip is attached.

    (I have been trying chase this down for 2 weeks now.)

    PC Specs
    I7-3770K
    12 GB RAM
    DZ77GAL-70K MOBO
    Windows 10 Home
    AMD ASUS 380X OC'ed edition. (GPU)

    Thanks in advance.

    :)
     
    UCDHIUS, Jan 21, 2016
    #1

  2. BSOD: IRQL_NOT_LESS_OR_EQUAL

    I ran the Windows 10 builtin Driver Verifier (will add this to my list of debugging tools) and BSOD occurred during the boot process. I included additional information below.

    The bug check string: DRIVER_VERIFIER_DETECTED_VIOLATION

    The problem was cause by: cmdguard.sys

    Here is a zip that includes the following: mindump, memory dump, and the output of speccy:

    http://www.lhprojects.net/dumps/debug.zip

    I will get in touch with Comodo regarding this issue and await a response from them. I am doubtful that this is underlying cause but this should be fix never the less.
     
    Lutchy Horace, Jan 21, 2016
    #2
  3. Taklop Win User
    Windows 10 BSOD (driver irql, clock watchdog)

    Both Drivers have now been updated. BSOD crashes are far more infrequent but the freezing/lockups/hangs, remain, and they don't provide a dump file as far as I know.

    The game I was playing at the time (Rust) recovered from one of them and created a few files, including a .dmp, I will upload all of the files in a zip and maybe that will help you diagnose it. (This is the first time it has recovered from the freeze, and
    actually generated anything,it normally results in a reboot)

    Here is a link to the dumpfiles generated by the game: Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.
     
    Taklop, Jan 21, 2016
    #3
  4. axe0 New Member

    BSOD/Green Screen While Playing Games (Debug Zip Included)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    I see 2 0x119(VIDEO_SCHEDULER_INTERNAL_ERROR) in the event logs and 1 0xEA.
    The 0x119 is focused on the graphics card where the 0xEA is focused on faulty hardware and drivers.

    Please remove any overclocking if present and test your system.

    Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to ONLY install the display drivers using custom/advanced options.
    Attachment 60029
    Code: ffffd001`0bbe37e8 fffff801`ef4f8310Unable to load image atikmdag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys atikmdag+0x18310 2: kd> lmvm atikmdag start end module name fffff801`ef4e0000 fffff801`f0c3b000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: atikmdag.sys Image name: atikmdag.sys Timestamp: Wed Dec 23 16:58:26 2015 (567AC4A2) CheckSum: 016DE42D ImageSize: 0175B000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  5. UCDHIUS Win User
    [/quote] Hello

    I forgot to add I have reinstalled the newest Crimson drivers (16.1, as current) a few times and (15.1.1 before that, it was running on 15.1.1 then the problem started happening out of the blue), completely uninstalling every driver installation via DDU.

    (This is dated around 1/2/2016-1/22/2016)

    Card is set at factory clocks.

    Thanks
     
    UCDHIUS, Jan 21, 2016
    #5
  6. UCDHIUS Win User
    Thank You Axe0, looked in the drive for that file and there was two sitting there looks like DDU doesn't pick those up.

    So I used AMD clean up utility, rebooted used DDU and it deleted the residual files. Rebooted again searched for that file and its gone and no more crashing (hopefully) lol. (ill open up it back up if it starts to BSOD on me again.)

    Thanks
     
    UCDHIUS, Apr 5, 2018
    #6
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BSOD/Green Screen While Playing Games (Debug Zip Included)

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