Windows 10: BSOD help, dumps included

Discus and support BSOD help, dumps included in Windows 10 Gaming to solve the problem; Laptop: i9 11th gen, rtx 3060. 16 ram 1 slot, 1 soldered. Basically, I have a lot of bsods happening with my laptop. When i wake up in the morning its... Discussion in 'Windows 10 Gaming' started by Abo OmarJeddin, Feb 23, 2022.

  1. BSOD help, dumps included


    Laptop: i9 11th gen, rtx 3060. 16 ram 1 slot, 1 soldered. Basically, I have a lot of bsods happening with my laptop. When i wake up in the morning its shutdown because of a BSOD, when i disconnect from monitor i get a bsod. was able to fix this using the manufactures graphics drivers. can someone analyze my dump files 6?TIA @auggy@ZigZag3143dump files https://drive.google.com/file/d/1vtq6k5-K5ao_2swpE557WY61pDadSpa1/view?usp=sharing

    :)
     
    Abo OmarJeddin, Feb 23, 2022
    #1
  2. axe0 Win User

    BAD_POOL_HEADER BSOD, Dump File attached


    Hi Groggubus,

    Welcome to the 10forums BSOD help, dumps included :)

    Please remove / disable items from the startup in taskmanager
    These programs could interfere with the boot process giving you trouble and increase the boot time.

    Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.
    Please remove Daemon Tools and run the SPTD pass through remover.

    1. Uninstall Daemon Tools
    2. Download the SPTD standalone installer and follow these steps:
      • Double click the executable to open it
      • Click on the button shown below

    BSOD help, dumps included [​IMG]

    If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window

    Please follow this suggestion for the BSOD
    1. Please open BitDefender and go to the modules,
    2. Go to the firewall settings,
    3. Uncheck 'Block port scans in the network',
    4. Reboot your system <-- IMPORTANT
     
  3. Driver issues (Including dump!)

    Hi Diana,

    Thank you for posting in Microsoft Community and being a part of Windows 10.

    I understand the inconvenience you are facing in accessing the operating system with BSOD errors. Do not worry we will help you with this issue.

    Let us know the following information to assist you better with this issue:

    • What is the complete error message/ error code with this issue?
    • Have you made any changes to the operating system prior to this issue?
    • What is the make and model of your device?
    • What are troubleshooting steps you have tried to resolve the issue?

    I suggest you to refer to the below Microsoft article about: Troubleshoot blue screen errors and
    check if it helps.

    Reply to the post with the required information and updated status of this issue. We will be happy to help you further.
     
    Deepika Gowda, Feb 23, 2022
    #3
  4. BSOD help, dumps included

    BSOD Help - dump files attached

    Hi William,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing. I will certainly help you with this. The dumpfiles you have provided is not enough to find the root cause of the BSOD.
    Kindly provide full dump file for better assistance.

    I appreciate if you answer few questions to narrow down the issue.

    • What is the make and model of your computer?
    • What error message are you getting with BSOD?
    • Are you able to boot the computer to the desktop?
    I suggest you to Update the Windows 10 Drivers and check if it help.

    Please refer to the below article “How to: Install and Update drivers in Windows 10”by Mr. Andre Da Costa to update the drivers:

    http://answers.microsoft.com/en-us/...ndows-10/a97bbbd1-9973-4d66-9a5b-291300006293

    Hope these information helps, please get back to us for future support, we’ll be glad to assist you further.

    Thank you.
     
    Prabhavathi Patil, Feb 23, 2022
    #4
Thema:

BSOD help, dumps included

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