Windows 10: BSOD help, suspected driver issues.

I've been having issues with my computer recently. The initial symptoms were that my two monitors would suddenly go black (usually when gaming + watching videos), only leaving sound as an output. When this happened I would have to power off my system with the power button to get them working again. Sometimes the screen would be grey, or only one monitor would work when I rebooted, but a second restart would fix the problem.


Since I felt it was driver crash, I did make some attempts to update my video drivers + delete the old drivers during this time, but the issue never went away.


This probably happened 4-5 times before I started getting blue screens when I restarted. When the windows logo + spinning dots would come up the dots would suddenly stop + show a System Thread Exception Not Handled stop code. It would BSOD, restart, BSOD again, restart, go into recovery. Recovery would give me an option to restart, which I usually was able to take to return things to normal.

Now it is giving me a BSOD even after the restart option. I was able to get back in by restarting from Safe Mode, but I worry about the issue getting worse.

I followed the instructions in this article and I'm planning to run the memtest tonight. Any help is greatly appreciated.


Link to data from MSinfo and minidump:

https://1drv.ms/u/s!Ais-BitNAAQOaR7ZUKTY0kzHZjI


My system is a home-built computer from 2012.

Intel i7 3930k

Nvidia GTX 970

Asus P9X79 Pro

Silverstone 850W Strider Gold

~160GB Intel SSD + 2 1TB WD Raid 1 Array

:)

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast:

 

[SOLVED] Multiple random BSODs, all pointing to the kernel


No BSODs yet but I haven't been playing World of Warcraft which I suspect to be a possible cause.

Was the driver verifier step necessary or just a suggestion?

 

Constant issues with windows update .. suspected to be graphics driver problem.

Hi,

Welcome to Microsoft Community.

Sorry for the inconvenience caused to you. Let me help you to fix the issue.

I appreciate the troubleshooting steps you have performed trying to fix the issue. Go to the Windows update installed and let us know which Windows update KB number is conflict to the issue.

• 
  Type update on the windows search bar and select View installed update.
  
• 
  Check for the KB number.
  

You can also hide/block the Windows update, visit the below link:

https://support.microsoft.com/en-us/kb/3073930

Meanwhile, let’s try simple troubleshooting steps and check. At first, I suggest you to install the graphic card driver and try installing the Windows update. Go to the below link and click on AUTO DETECT YOUR GPU. It
will automatically detect the updated graphics card driver.

Drivers | GeForce

Hope this helps. Let us know the status.