Windows 10: BSOD HP VICTUS DRIVER_POWER_STATE_FAILURE 9f Mainly occurs when running on battery power.

Discus and support BSOD HP VICTUS DRIVER_POWER_STATE_FAILURE 9f Mainly occurs when running on battery power. in Windows 10 Gaming to solve the problem; Good day,I have a 6-month-old HP Victus having 16 Gigs of RAM, Recently updated to a Samsung Evo 970 plus 2TB from a 512GB oneSK Hynix SSD, and 3050TI... Discussion in 'Windows 10 Gaming' started by Mrityunjoy Bhattacharya, Oct 3, 2023.

  1. BSOD HP VICTUS DRIVER_POWER_STATE_FAILURE 9f Mainly occurs when running on battery power.


    Good day,I have a 6-month-old HP Victus having 16 Gigs of RAM, Recently updated to a Samsung Evo 970 plus 2TB from a 512GB oneSK Hynix SSD, and 3050TI as my dedicated GPU. I have been facing this problem since upgrading to my new SSD.I do not know how to fix it.... can someone please help... I have provided the MINIDUMPS and MSINFO information in the below link.https://1drv.ms/f/s!AhFzLDv0ApZNgR4vAJUi5HZ2TgnB?e=zjdvfFTHANKS A LOTT

    :)
     
    Mrityunjoy Bhattacharya, Oct 3, 2023
    #1
  2. Knots23 Win User

    BSOD when running on battery - driver_power_state_failure

    ***Merged***

    Hello,

    Since a few months my laptop - MSI GS60 2PE running Windows 10 Home - started giving BSOD's with the DRIVER_POWER_STATE_FAILURE after a seemingly random time when running on the battery. As I'm using it every day for work,
    I depend on the machine and managed by just plugging it in.

    While that works, I know it should be possible to make it work on the battery...

    I've recently "reset this pc" using the build in option in Windows 10, after which I installed all "latest" drivers from the MSI site. I also re-installed all programs required to do my job and play some games.

    Yesterday, Windows wanted to install the Fall Creators Update: I did. Booting the laptop while unplugged now gave me another BSOD, though with a different message: VIDEO_DXGKRNL_FATAL_ERROR. This seems to point to the Intel HD 4600 or Nvidia
    GTX 870M.

    To sum up some other issues I was starting out with...

    Syptoms

    • When unplugged, a BSOD occurs after a seemingly random time. (driver_power_state_failure)
      • After updating to the fall creators version, it also throws video_dxgkrnl_fatal_error; feels like a coin flip which one it will show.
    • Bluetooth was failing after a couple of minutes, regardless whether I used it or not and whether the laptop was plugged in or not.
    • Shutting down Windows would sometimes just heat up the CPU, make the fan go haywire and do nothing but turning the screen off.

    I've tried / did:

    • All drivers are up to date. This was verified by using DriverView and manually going over all of the non-Microsoft drivers.
      • This step fixed symptom 2 described above. Next to the latest version there was some patch (or 3 major versions ago) that couldn't be removed by conventional means. The build in troubleshooter actually removed it and bluetooth is now working
        as it should.
      • The HD4600 drivers were removed from the device management and I installed the latest according to the Intel site.
      • DDU was used in safe mode to remove the Nvidia driver and the latest one was installed.
    • BlueScreenViewer shows the minidumps and lots of drivers.
      • The one created when the driver_power_state_failure occurred is useless, as nothing is marked but the ntoskrnl.
      • The one created when the video_dxgkrnl_fatal_error occurred shows ntoskrnl, watchdog and dxgkrnl.
    • A clean boot (disabling all non-Microsoft services and disabling all startup programs) still results in the BSOD.
    • Booting the laptop while plugged in, letting it run for a couple of minutes so everything is started and then unplugging it also seems to work.
      • Yesterday, I unplugged it and could work with it for about 2.5 hours before it called out for power: I doubt the battery is the issue.
      • I was asked to run a battery check (powercfg -energy -output ...) but that doesn't seem to show any issues. (design capacity '55031' Last full
        charge '38556'. The laptop is over three years old.)
    • Starting in safe mode with networking will not result in a BSOD. (At least not within the hour I left it on.)
    • Unchecking 'turn on fast startup' - as suggested in so many posts - in the power settings only causes issues.
      • When unchecked, windows won't shut down properly.
      • When checked, it does shut down normally. This seems to be the
        fix for symptom 3.
    • Running various Windows troubleshooters didn't do much. Only the 'Windows Update' said it had some fixes regarding the database and 'fixed' it.
    • The bios is up to date. (Version E16H2IMS.112)

    Any help would be welcome.

    Cheers!

    PS: yes this post looks a lot like my
    previous post
    , but that was marked answered because a moderator thinks all checks suggested can be performed within three days, next to a daily routine.
     
    Knots23, Oct 3, 2023
    #2
  3. Knots23 Win User
    BSOD when running on battery - driver_power_state_failure

    It took a while, but I finally found a new battery in my mail!

    I installed it an... unfortunately the same BSOD occurred. (driver_power_state_failure)

    Could this somehow be related to the wireless network card / the failing bluetooth? (Yeah, that still fails, even while running on 'high perfomance' and plugged in)
     
    Knots23, Oct 3, 2023
    #3
  4. cascer1 Win User

    BSOD HP VICTUS DRIVER_POWER_STATE_FAILURE 9f Mainly occurs when running on battery power.

    HP Omen BSOD when disconnected from power

    I recently bought a new laptop (HP Omen 15-ax280nd), which is awesome for everything except for one crippling issue: Whenever I disconnect the power brick (making it run on battery power) I get a BSOD within 5 minutes (the exact delay differs every time).

    The BSOD error code is

    I already tried the following:

    • Run Windows Update (everything is up-to date)
    • Enrol the device in the Windows Insider programme (preview and slow rings)
    • Use HP support assistant to update drivers
    • Reset drivers to original
    • Uninstall drivers
    • Disable Windows from powering down devices when on battery power
    • BIOS is up-to date

    The issue happened on two separate laptops (both an identical model), both directly after installing Windows, and after installing all my usual programs.

    It happens both on Windows 10 Home x64 and Windows 10 Pro x64. Both versions in nl_NL and en_US.

    I also already contacted HP about the issue, they helped me run a hardware diagnostic and remoted in to check some software settings, they also suggest that I return the laptop.

    This issue does not occur in safe mode or on a Linux live CD.

    The store has offered for me to get a refund or exchange it for another laptop, but I really like this one so would prefer to resolve this issue instead.

    dump files

    • First file, I get this whenever I unplug my laptop from the power adapter.
    • Second file, My laptop apparently crashed in my bag on my way home.
    • Thid file, I get this whenever I try to update the graphics driver, regardless of whether or not my laptop is plugged in.
     
    cascer1, Oct 3, 2023
    #4
Thema:

BSOD HP VICTUS DRIVER_POWER_STATE_FAILURE 9f Mainly occurs when running on battery power.

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