Windows 10: BSOD I think related to Driver but I don't know what driver or how to fix

Hi everyone,I've been having BSOD issues on my desktop for a few weeks now. I believe it is related to a driver but I don't know which one specifically or how to fix it.I did run the verifier and managed to get it to Blue Screen and I have the minidump from today as well as 2 more from a few days ago.Any help would be greatly appreciated!https://1drv.ms/u/s!AohfHNIxexzIoTfkVnr1mZuxufFl?e=Gzhh7z

:)

 

BSOD- atikmpag.sys

This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:

• Drivesweeper all drivers & in Safe Mode
• Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
• After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers

Once your done, restart the PC and then try installing the latest drivers.


I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

Best of luck! *Toast :toast:

 

Files related to Elan Touchpad driver

Two weeks ago, I was facing BSOD error: Driver State Power Failure on my laptop.
I was told to update all of my drivers from Lenovo's website.

Under Mouse, Pen and Keyboard drivers I was supposed to download and install Synaptics Touchpad Driver, but I installed both Synaptics Touchpad Driver and Elan Touchpad driver (At the time, I did not know which one I was supposed to install).

Later, I deleted C:\drivers\elantech\ thinking it was of no use.

Today, I noticed a process named ETDService.exe in the task manager. I googled and found out that it's related to Elan Touchpad Driver.

I right-clicked on the process> open file location and I found the following files in C:\Windows\System32:

1. ETDApix.dll (497kb)
   
2. ETDCtrlHelper.exe (390kb)
   
3. ETDFavorite.dll (460kb)
   
4. ETDService.exe (243kb)
   

All are related to Elan Touchpad driver, but weren't they supposed to be in C:\drivers\elantech\ (which I deleted) or C:\Program Files\elantech\ (I don't have this folder)?

Is this malware/trojan? Should I delete them from system32 or am I just being paranoid?

 

touchpad driver update

Hi Chandrahasan,

Incompatible device drivers are known to operate against the method that Windows 10 follows. We suggest that you run the Hardware and Devices troubleshooter to scan your computer, identify the problem, and attempt to fix the issue automatically. To run the
troubleshooter, follow these steps:

• Right-click on the Start icon and select Control Panel.
• Type troubleshooting in the search bar and click on
  Troubleshooting.
• Click on Hardware and Sound > Hardware and Devices.
• Follow the steps from the wizard to run the troubleshooter.
  

If the issue persists, uninstall the touchpad driver, then follow these steps to check if the issue is driver related:

• Right-click on the name of your PC at the top of the list of devices in
  Device Manager.
• Select Scan for hardware changes to reinstall the device driver, or download and install the latest version from the manufacturer’s website.

Let us know how it turns out.