Windows 10: BSOD intermittent crash

Discus and support BSOD intermittent crash in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello everyone, I keep receiving the blue screen of death and can not pin point what is causing it. Some days it may happen two or three times and then... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by cctaylor008, Oct 27, 2016.

  1. BSOD intermittent crash


    Hello everyone, I keep receiving the blue screen of death and can not pin point what is causing it. Some days it may happen two or three times and then sometimes I can go a whole week without it occurring. I have included my log collector results file if this could help anybody that may want to review it.


    Attachment 107899

    Thanks

    :)
     
    cctaylor008, Oct 27, 2016
    #1

  2. Intermittent BSOD Crash

    Two dumps, many drivers blamed:

    1

    *** WARNING: Unable to verify timestamp for nvlddmkm.sys

    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys

    Probably caused by : dxgkrnl.sys ( dxgkrnl!DpiRequestIoPowerState+ac )

    2

    *** WARNING: Unable to verify timestamp for BHDrvx64.sys

    *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys

    3.

    IntelNIt.sys

    For #1:

    Completely remove everything from Nvidia using DDU and install the newest copy of the driver available.

    www.guru3d.com/files-details/display-driver-uninstaller-download.html

    You can head either to Nvidia or the manufacturer to get the newest driver.

    For #2:

    Uninstall Symantec AV

    For #3:

    Uninstall Intel Turbomax software
     
    Sumit Dhiman2, Oct 27, 2016
    #2
  3. lego290 Win User
    Intermittent BSOD Crash

    I have been getting a BSOD intermittently for the last few weeks but cannot

    figure out why. So i was hoping someone in this community could help

    me figure it out.

    Here are the minidump summaries for the two types of crashes i am getting:

    ==================================================

    Dump File : 122317-42578-01.dmp

    Crash Time : 23.12.2017 19:39:10

    Bug Check String :

    Bug Check Code : 0x00000133

    Parameter 1 : 00000000`00000001

    Parameter 2 : 00000000`00001e00

    Parameter 3 : fffff803`167f7348

    Parameter 4 : 00000000`00000000

    Caused By Driver : hal.dll

    Caused By Address : hal.dll+532b0

    File Description : Hardware Abstraction Layer DLL

    Product Name : Microsoft® Windows® Operating System

    Company : Microsoft Corporation

    File Version : 10.0.15063.502 (WinBuild.160101.0800)

    Processor : x64

    Crash Address : ntoskrnl.exe+16c580

    Stack Address 1 :

    Stack Address 2 :

    Stack Address 3 :

    Computer Name :

    Full Path : C:\Windows\Minidump\122317-42578-01.dmp

    Processors Count : 12

    Major Version : 15

    Minor Version : 15063

    Dump File Size : 4 369 388

    Dump File Time : 23.12.2017 19:45:12

    ==================================================

    ==================================================

    Dump File : 122117-47187-01.dmp

    Crash Time : 21.12.2017 10:58:51

    Bug Check String : DRIVER_POWER_STATE_FAILURE

    Bug Check Code : 0x0000009f

    Parameter 1 : 00000000`00000003

    Parameter 2 : ffffa90d`d8d5a060

    Parameter 3 : ffffbe81`aeddf8f0

    Parameter 4 : ffffa90d`e6714e10

    Caused By Driver : ntoskrnl.exe

    Caused By Address : ntoskrnl.exe+16c580

    File Description : NT Kernel & System

    Product Name : Microsoft® Windows® Operating System

    Company : Microsoft Corporation

    File Version : 10.0.15063.786 (WinBuild.160101.0800)

    Processor : x64

    Crash Address : ntoskrnl.exe+16c580

    Stack Address 1 :

    Stack Address 2 :

    Stack Address 3 :

    Computer Name :

    Full Path : C:\Windows\Minidump\122117-47187-01.dmp

    Processors Count : 12

    Major Version : 15

    Minor Version : 15063

    Dump File Size : 2 672 620

    Dump File Time : 21.12.2017 11:04:45

    ==================================================

    Here are the zipped minidump files:

    Microsoft OneDrive - Access files anywhere. Create docs with free Office Online.

    Thanks for any help.
     
    lego290, Oct 27, 2016
    #3
  4. Ztruker Win User

    BSOD intermittent crash

    One of the dumps indicates a problem with nvstor64.sys:
    Code: BugCheck 133, {1, 1e00, 0, 0} *** WARNING: Unable to verify timestamp for nvstor64.sys *** ERROR: Module load completed but symbols could not be loaded for nvstor64.sys Probably caused by : nvstor64.sys ( nvstor64+147b5 )[/quote] This belongs to the nVidia chipset for your motherboard. The one currently installed is very old: Timestamp: Wed Apr 29 21:57:30 2009.

    I don't see anything newer so not sure what you can do. Maybe search around and ask in the eMachines forums for help??

    This may not be the only problem but it is a problem. I'm not having any luck looking at any other dumps, they all hang windbg and never complete.
     
    Ztruker, Oct 28, 2016
    #4
Thema:

BSOD intermittent crash

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