Windows 10: BSOD - IRQL not less or equal - Kernal Security check failure

Hi, this is my first time posting on a forum so apologies if I make any errors.
About a week ago, I was forced to shut down to apply a MS update, after the update downloaded, I received a BSOD with the message in the title.
I tried countless suggestions that I found on the internet, such as running memory checks, disabling graphics cards ETC, ETC... but to no avail.
Eventually I reset my PC (as I did not have a restore point), the PC was fine for a day and then the same screen came up.
I then restored again and tried to set the 'Metered Connection' up and stopped the updates service, however after a couple of day's the screen is back again.
I'm at the point where I figure I need to take it to the shop to get sorted, but came across this forum on a search engine DESKTOP-GDIA0SJ-21_12_2017__05829_97.zip
Any advice would be gratefully received as this is a very frustrating problem.

I've currently restored again tonight so hopefully i will have a day or so before the update forces the crash on me again.

Sincere thanks in advance for any advice

Regards
Mark

:)

 

Never ending cycle of multiple BSOD,hang ups, freezes,

Thanks for your help! Ia appreciate it!

I backed up the hdd.

Right now I am trying to get the clean install of Windows 10 put on the hdd but I keep getting the following BSOD messages:

Driver IRQL Not Less or Equal (storahci.sys)

Driver IRQL Not Less or Equal (storport.sys)

IRQL Not Less or Equal

Unexpected Kernel Mode Trap

Kernel Security Check Failure

Page Fault in Nonpaged Area

After a BSOD the computer restarts.

Any suggestions?

 

Windows 10 Error

Windows 10 fails frequently with different errors, could anyone help me with this.

System restarts after the fail.

Stop code:

-Kernal Security Check Failure,

-Driver IRQL not Less or Equal, What failed: Wdf01000.sys,

-System Thread Exception not Handled, what failed: UsbHub3.sys

 

just as a subnote, i'm currently following some advice I found in another thread and going through the whole of my device manager and updating every driver. I havn't done this before so maybe this will solve the issue from re-occurring

 

Hi Mark Rolinson ,

Welcome to Ten Forums BSOD forum.

There was 1 BSOD mini dump file.
When debugged it did not display a definitive misbehaving driver.
The bugcheck was 139.
Other event crashes displayed bugcheck A.

For all tests / steps please post images into the thread.
If there are any problems posting images please use one drive or drop box share links.

Perform the following steps:
1) open administrative command prompt and type or copy and paste:
2) sfc /scannow
3) dism /online /cleanup-image /restorehealth
4) chkdsk /scan
5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

6) Run HDTune:
HD Tune website
to check the health,
scan for errors, no quick scan but full scan
run a benchmark.
It may take some time, but please take the time you need to perform it properly.
When above is done please make screenshots of the following
the health,
the error scan,
the benchmark incl. following
transfer rate,
access time,
burst rate,
cpu usage.
Take Screenshot in Windows 10 General Tips Tutorials

7) Run memtest86+ version 5.01 for at least 8 passes. Memtest86+ - Advanced Memory Diagnostic Tool
This may take hours so plan to run it overnight.
Please make sure you use the Memtest86+ version 5.01 with the link below.
Memtest86+ - Advanced Memory Diagnostic Tool
The testing is done not by time but by passes.
The more passes the better.
There are a significant number of false negatives if fewer than 8 passes are made.
A false negative is a test pass when there is malfunctioning RAM.
There is 16 GB of RAM on the computer.
Memtest86+ version 5.01 testing takes approximately 1 - 2 hours /GB RAM
Just 1 error is a fail and you can abort testing.
Then test 1 RAM module at a time in the same DIMM each for 8 or more passes.
When Memtest86+ has completed 8 or more passes use a camera or smart phone camera to take a picture and post an image into the thread.
Memory problems. - Microsoft Community
MemTest86+ - Test RAM BSOD Tutorials


8) Upgrade the BIOS: Support for Alienware 15 R2 | Drivers & downloads | Dell US
1.2.4 > 1.3.12

Dell Alienware 15R2/17R3 System BIOS BIOS 16 Aug 2017 Category: BIOS Importance: Recommended Version: 1.3.12 ,1.3.12 Older versions Release Date: 16 Aug 2017 File Name: Alienware_15R2_17R3_1.3.12.EXE [COLOR=#D74324 !important][/COLOR] File size: 8.85 MB Description: Dell Alienware 15R2/17R3 System BIOS





Code: Event[566]: Log Name: System Source: Disk Date: 2017-12-16T23:17:46.317 Event ID: 51 Task: N/A Level: Warning Opcode: N/A Keyword: Classic User: N/A User Name: N/A Computer: DESKTOP-GDIA0SJ Description: An error was detected on device \Device\Harddisk2\DR2 during a paging operation.[/quote] Code: 16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff803fba81ce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-8140-01.dmp \\?\C:\WINDOWS\TEMP\WER-13046-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DC4.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DD4.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3DE4.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_b2e711bc1ee7da5e46b5827361feb958eb8c1a7_00000000_cab_048663c3 Analysis symbol: Rechecking for solution: 0 Report ID: ade4a283-2c08-44a5-a6c7-12dddfe93464 Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff803f3a4dcdc P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-12531-01.dmp \\?\C:\WINDOWS\TEMP\WER-15921-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4853.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48A1.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER48B2.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_c9777d5ecf37e366d0752c54a85ed6eadac5ed5_00000000_cab_0486240b Analysis symbol: Rechecking for solution: 0 Report ID: 35db7229-3009-428c-9b2d-55396deebb4d Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff803e3e81ce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-3937-01.dmp \\?\C:\WINDOWS\TEMP\WER-6671-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER24AE.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_28fcecb5ff7676c86547bb93b2ca50cce73895_00000000_cab_04862e7a Analysis symbol: Rechecking for solution: 0 Report ID: 00464e4a-e5c5-4465-abfc-f3b5a3b40d5b Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff803cd66dce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-6609-01.dmp \\?\C:\WINDOWS\TEMP\WER-10734-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER346D.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER348D.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER348E.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_9bbb608badf7621f6842a02b1dd6893ad2209dfd_00000000_cab_048632a1 Analysis symbol: Rechecking for solution: 0 Report ID: b6793641-b4f0-4621-9b9f-d3ae71aba8a8 Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff803b2079ce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121517-8031-01.dmp \\?\C:\WINDOWS\TEMP\WER-11625-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37D8.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37E8.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER37F9.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_7886785986a3134a802df3915b7bd19872602680_00000000_cab_04861f09 Analysis symbol: Rechecking for solution: 0 Report ID: ca05bc5d-2073-4601-9f2b-7f33ef8ae773 Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff80369a7ece7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-8015-01.dmp \\?\C:\WINDOWS\TEMP\WER-12046-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39BD.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39CC.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER39DD.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_ffbf2ede97b44336ad25c3c2eaa147246de2b7f_00000000_cab_04866e52 Analysis symbol: Rechecking for solution: 0 Report ID: aa13cad2-bdd6-4c5c-a419-ab869891ede9 Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff8034c8e9cdc P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-4015-01.dmp \\?\C:\WINDOWS\TEMP\WER-5453-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER22AB.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_7117e81345d798172fb6622ed94249221e721_00000000_cab_048655f8 Analysis symbol: Rechecking for solution: 0 Report ID: b81f9da0-2370-410e-a13a-a724a0bbda0e Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff80247c51cdc P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-3796-01.dmp \\?\C:\WINDOWS\TEMP\WER-5234-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1E65.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_8fce779eef5e7d75e8f5284c107ab5a9a56941_00000000_cab_04863550 Analysis symbol: Rechecking for solution: 0 Report ID: 109e3eac-a4d4-4db6-b72d-17bb2accf5aa Report Status: 2049 Hashed bucket:16/12/2017 01:39 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff801eb676ce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121517-3203-01.dmp \\?\C:\WINDOWS\TEMP\WER-5843-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2134.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_19fadba367eda6d7ec35777182a02d48338ed2a_00000000_cab_0485f5e6 Analysis symbol: Rechecking for solution: 0 Report ID: 7ca2c027-6d16-4b63-858d-1f229530d920 Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff8016aeecce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-11093-01.dmp \\?\C:\WINDOWS\TEMP\WER-15343-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER471B.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER472A.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER473B.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_7c39be7ad3a17ee75d3345bedbe4d352426e5a2_00000000_cab_04865462 Analysis symbol: Rechecking for solution: 0 Report ID: b6ed62cd-2b52-4610-a950-c03da6dfa1c7 Report Status: 2049 Hashed bucket:16/12/2017 01:39 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff80126074ce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121517-7546-01.dmp \\?\C:\WINDOWS\TEMP\WER-12781-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D58.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D68.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3D69.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_ba4d85d9382f157f2b307f3d9d926f4bb71b682e_00000000_cab_0485f559 Analysis symbol: Rechecking for solution: 0 Report ID: 014ea0aa-d29d-4315-b43f-7cb5fa2f6b47 Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff800efc6cce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121517-3703-01.dmp \\?\C:\WINDOWS\TEMP\WER-5453-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F20.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_6373681132355635f4fed1c4fcd858ed8969a6b_00000000_cab_04861f77 Analysis symbol: Rechecking for solution: 0 Report ID: 6de274e8-1bda-4738-8e27-6cd10653ab2b Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: a P2: 8 P3: 2 P4: 0 P5: fffff800bfce3ce7 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-3984-01.dmp \\?\C:\WINDOWS\TEMP\WER-5656-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FBD.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_a_bb330a0c27db101faa9cc9354c3607a48c6ba_00000000_cab_04862488 Analysis symbol: Rechecking for solution: 0 Report ID: 693930e4-2014-44a2-a306-183a7fbe19dc Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: fffff604865bec60 P4: fffff604865bebb8 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-3640-01.dmp \\?\C:\WINDOWS\TEMP\WER-5281-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1FAD.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_1f12f98a62d78fef74cf66ae5790f062374bd37_00000000_cab_04864d4d Analysis symbol: Rechecking for solution: 0 Report ID: 97c24a81-90e3-4b0a-82c9-7088be580f6c Report Status: 2049 Hashed bucket:21/12/2017 00:20 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: fffff40327b775c0 P4: fffff40327b77518 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\122117-12437-01.dmp \\?\C:\WINDOWS\TEMP\WER-18531-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53CE.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DF.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportQueue\Kernel_139_603af06b6d142a62cc56fe441b493ef9aa1db1_00000000_030c53dc Analysis symbol: Rechecking for solution: 0 Report ID: 52641f7d-84cf-41dc-86fc-2919bf4e37b1 Report Status: 4 Hashed bucket:21/12/2017 00:22 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: fffff40327b775c0 P4: fffff40327b77518 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\122117-12437-01.dmp \\?\C:\WINDOWS\TEMP\WER-18531-0.sysdata.xml \\?\C:\WINDOWS\MEMORY.DMP \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53CE.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER53DF.tmp.txt These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_603af06b6d142a62cc56fe441b493ef9aa1db1_00000000_cab_196a9e49 Analysis symbol: Rechecking for solution: 0 Report ID: 52641f7d-84cf-41dc-86fc-2919bf4e37b1 Report Status: 2049 Hashed bucket:16/12/2017 01:40 Windows Error Reporting Fault bucket , type 0 Event Name: BlueScreen Response: Not available Cab Id: 0 Problem signature: P1: 139 P2: 3 P3: ffff8589dbc6f7d0 P4: ffff8589dbc6f728 P5: 0 P6: 10_0_16299 P7: 0_0 P8: 768_1 P9: P10: Attached files: \\?\C:\WINDOWS\Minidump\121617-3921-01.dmp \\?\C:\WINDOWS\TEMP\WER-5406-0.sysdata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1F01.tmp.WERInternalMetadata.xml These files may be available here: C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_139_8dbfe1fd2b5ae85501142d835b89fcd7bdf72f_00000000_cab_04866450 Analysis symbol: Rechecking for solution: 0 Report ID: 55136978-61eb-4310-98f2-5b6820526281 Report Status: 2049 Hashed bucket:[/quote]

 

Many thanks for the prompt response, I will start working my way through the routines you have suggested. 1st one is pasted below.
Microsoft Windows [Version 10.0.16299.125]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>sfc/scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>

 

C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

Deployment Image Servicing and Management tool
Version: 10.0.16299.15

Image Version: 10.0.16299.125

[==========================100.0%==========================] The restore operation completed successfully.
The operation completed successfully.

 

C:\WINDOWS\system32>chkdsk /scan
The type of the file system is NTFS.
Volume label is OS.

Stage 1: Examining basic file system structure ...
549376 file records processed.
File verification completed.
36822 large file records processed.
0 bad file records processed.

Stage 2: Examining file name linkage ...
518 reparse records processed.
626554 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.
518 reparse records processed.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
38590 data files processed.
CHKDSK is verifying Usn Journal...
33595784 USN bytes processed.
Usn Journal verification completed.

Windows has scanned the file system and found no problems.
No further action is required.

236291472 KB total disk space.
80479784 KB in 165718 files.
123560 KB in 38591 indexes.
0 KB in bad sectors.
676396 KB in use by the system.
65536 KB occupied by the log file.
155011732 KB available on disk.

4096 bytes in each allocation unit.
59072868 total allocation units on disk.
38752933 allocation units available on disk.

C:\WINDOWS\system32>

 

1) Backup files to another drive or to the cloud
2) Make a back up image using Macrium:
3) Macrium Software | Macrium Reflect Free
4) Place the backup image onto another drive or into the cloud
5) Make a brand new restore point
6) Read this information on Windows driver verifer (do not use the tool until its communicated in the thread)
Driver Verifier-- tracking down a mis-behaving driver. - Microsoft Community
Enable and Disable Driver Verifier in Windows 10 Performance Maintenance Tutorials

 

Hi I've downloaded the .gz file (iso) for Memtest86+ - Advanced Memory Diagnostic Tool. But unfortunately I don't have a clue how to install and run it.
Can you advise please.

Many thanks

 

Find a flash drirve that you can format:
See these links:

Memory problems. - Microsoft Community
MemTest86+ - Test RAM BSOD Tutorials
Memtest86+ - Advanced Memory Diagnostic Tool
For the HD Tune image there is a scroll bar on the right side. If there are additional results please post another image.