Windows 10: BSOD IRQL not less

Discus and support BSOD IRQL not less in Windows 10 BSOD Crashes and Debugging to solve the problem; I have been getting the BSOD for about the last ten days or so,I have been to every forum,tried everything they have suggested.and as soon as I think... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by daddywoofdawg, Sep 16, 2016.

  1. BSOD IRQL not less


    I have been getting the BSOD for about the last ten days or so,I have been to every forum,tried everything they have suggested.and as soon as I think it's fixed,It crashes again.In my event viewer,I see a few of these.anyone tell me what is happening and how to fix the issue? this is a laptop with no hardware changes,and memory tested with both win mem test and mem 88 test both show no problems.
    Log Name: System
    Source: Service Control Manager
    Date: 9/16/2016 4:33:46 PM
    Event ID: 7022
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: Aceraspire5
    Description:
    The File History Service service hung on starting.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
    <EventID Qualifiers="49152">7022</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2016-09-16T21:33:46.617529100Z" />
    <EventRecordID>5801</EventRecordID>
    <Correlation />
    <Execution ProcessID="840" ThreadID="2340" />
    <Channel>System</Channel>
    <Computer>Aceraspire5</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">File History Service</Data>
    <Binary>660068007300760063000000</Binary>
    </EventData>
    </Event>

    :)
     
    daddywoofdawg, Sep 16, 2016
    #1
  2. Kapil Arya MVP, Sep 16, 2016
    #2
  3. Kapil Arya MVP, Sep 16, 2016
    #3
  4. axe0 New Member

    BSOD IRQL not less

  5. axe0 New Member
  6. Attachment 102512
    Hope this is the right one.
     
    daddywoofdawg, Sep 21, 2016
    #6
  7. axe0 New Member
    Yes, but unfortunately it is empty.
    Let's try it a little different.

    Before the DM Log Collector says 'press any key to close', a folder called 'SFdebugFiles' is present on the desktop.
    Zip this folder first BEFORE closing the DM Log Collector, this folder contains all files that are collected.

    When you press a key with the screen 'press any key to close', the DM Log Collector deletes the folder, that is why it is important to zip the folder before closing.
     
  8. BSOD IRQL not less

    I still have a file called a folder called 'SFdebugFiles' present on the desktop,just can't get it to post on here.
     
    daddywoofdawg, Sep 21, 2016
    #8
  9. axe0 New Member
    As mentioned, zip the folder.
    A folder cannot be directly uploaded, it needs to be zipped first.
     
  10. Attachment 102622Attachment 102622
     
    daddywoofdawg, Sep 21, 2016
    #10
  11. axe0 New Member
    Try the .bat version to see if it makes a difference in actually creating something that is not empty.
    Attachment 102798

    You could check if there are
    • 18 .txt,
    • 1 .nfo,
    • 1 or more .dmp,
    files present, if this is the case then all logs are present *Smile
    If there are a few missing, no problem as we can get them manually if required *Smile
     
  12. I hope that works otherwise I need to figure out zip files,I can open them never had much luck making them. even though the zip program says I made one they always seem empty
     
    daddywoofdawg, Sep 22, 2016
    #12
  13. axe0 New Member

    BSOD IRQL not less

    Unfortunately it hasn't, but that is enough trying. My apologies for the trouble, we rarely have this much problem with the tool.

    Let's tru it manually now.
    Please copy and paste the following command into an admin command prompt and press enter
    Code: wmic /output:"%USERPROFILE%\Desktop\hotfix.txt" qfe list full /format:table&copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.tmp"&findstr /v "Owner." "%USERPROFILE%\Desktop\systeminfo.tmp" > "%USERPROFILE%\Desktop\systeminfo.txt"&del "%USERPROFILE%\Desktop\systeminfo.tmp"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt"&msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&licensingdiag.exe -report "%userprofile%\Desktop\Genuine.txt" -log "%userprofile%\Desktop\repfiles.cab"&del "%userprofile%\Desktop\repfiles.cab" /Q&net start > "%USERPROFILE%\Desktop\services.txt"&sc query type= driver state= all > "%USERPROFILE%\Desktop\driver_status.txt"&sc query type= service state= inactive > "%USERPROFILE%\Desktop\inactive_services_status.txt"&sc query type= service state= all > "%USERPROFILE%\Desktop\all_services_status.txt"&REM wmic service list full /format:htable >%USERPROFILE%\Desktop\service.html&REM wmic /output:%USERPROFILE%\Desktop\nics.html nicconfig list /format:hform[/quote] It creates the following files on your desktop
    • hotfix.txt,
    • *.dmp,
    • hosts.txt,
    • drivers.txt,
    • uninstall.txt,
    • installed.txt,
    • all_services_status.txt,
    • genuine.txt,
    • driver_status.txt,
    • inactive_services_status.txt,
    • services.txt,
    • msinfo32.nfo
    Please zip these up and upload the zip.


    I have tested the command myself and all files have been created succcesfully, it takes only a few minutes for them all to be created.
     
  14. Attachment 102878
    I upload from insert image correct? if not, which button do I use to paste the file?
     
    daddywoofdawg, Sep 23, 2016
    #14
  15. daddywoofdawg, Sep 23, 2016
    #15
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BSOD IRQL not less

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