Windows 10: BSOD IRQL_NOT_LESS_OR_EQUAL when streaming video

Discus and support BSOD IRQL_NOT_LESS_OR_EQUAL when streaming video in Windows 10 BSOD Crashes and Debugging to solve the problem; I get BSOD with only this error IRQL_NOT_LESS_OR_EQUAL It only happens when I am streaming video youtube, netflix etc. I tied rolling back video... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by zelpher, Aug 23, 2016.

  1. zelpher Win User

    BSOD IRQL_NOT_LESS_OR_EQUAL when streaming video


    I get BSOD with only this error IRQL_NOT_LESS_OR_EQUAL
    It only happens when I am streaming video youtube, netflix etc.
    I tied rolling back video drivers and network drivers and nothing has changed.
    Happens with edge browser and chrome.
    I have also ran a memory check many times no problems found.

    Thank You

    :)
     
    zelpher, Aug 23, 2016
    #1
  2. dire-x Win User

    BSOD Memory_Management and other

    Another BSOD, this time I was just browsing the net, no games, no videos. Would really appreciate some help getting this problem under control.

    IRQL_NOT_LESS_OR_EQUAL

    minidump
     
    dire-x, Aug 23, 2016
    #2
  3. dire-x Win User
    BSOD Memory_Management and other

    I am still experiencing issues, I just got another BSOD, no games, no videos playing, just surfing on Firefox. I would really appreciate some help getting this problem under control, as seen in this thread I'm getting these BSOD often and it's very annoying.

    IRQL_NOT_LESS_OR_EQUAL

    Minidump
     
    dire-x, Aug 23, 2016
    #3
  4. philc43 Win User

    BSOD IRQL_NOT_LESS_OR_EQUAL when streaming video

    Hello and welcome to TenForums *Smile

    Please try and run the log collector again. The file you posted is empty!
     
    philc43, Aug 24, 2016
    #4
  5. zelpher Win User
    The program now will not go past getting msinfo report. Its not hanging but just stops after that part and does nothing else i let it set there for 20 minutes.

    So i have reuploaded the TFDEBUG folder i zipped it my self hope this can help.
     
    zelpher, Aug 24, 2016
    #5
  6. philc43 Win User
    What I have noticed from the crash dump file is that you are using two quite different memory modules. From my experience it is never a good idea to mix memory types and therefore I would remove the smaller memory stick and see if it makes a difference. Buy a matched pair if you want to increase your memory.


    Code: [Memory Device (Type 17) - Length 34 - Handle 000dh] Physical Memory Array Handle 000ch Memory Error Info Handle [Not Provided] Total Width 64 bits Data Width 64 bits Size 4096MB Form Factor 0dh - SODIMM Device Set [None] Device Locator ChannelA-DIMM0 Bank Locator BANK 0 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer Samsung Serial Number Asset Tag Number Part Number M471B5173DB0-YK0 [Memory Device (Type 17) - Length 34 - Handle 0010h] Physical Memory Array Handle 000ch Memory Error Info Handle [Not Provided] Total Width 8 bits Data Width 8 bits Size 2048MB Form Factor 09h - DIMM Device Set [None] Device Locator ChannelB-DIMM0 Bank Locator BANK 2 Memory Type 18h - Specification Reserved Type Detail 0080h - Synchronous Speed 1600MHz Manufacturer Hynix/Hyundai Serial Number Asset Tag Number Part Number HMT425S6AFR6A-PB [/quote]
     
    philc43, Aug 24, 2016
    #6
  7. zelpher Win User
    I bought the laptop new like that I haven't upgraded the memory at all. This problem started on the 18th of august. Not sure if this is true but it may happen only when i am using an hdmi cable as it hasn't happened when I am not using the hdmi cable.
     
    zelpher, Aug 24, 2016
    #7
  8. philc43 Win User

    BSOD IRQL_NOT_LESS_OR_EQUAL when streaming video

    If you are using HDMI is this to connect to an external monitor? If so you may be using more memory and this will increase the risk that memory problems can occur.

    If the laptop was purchased with the additional memory then the supplier should have checked that the 2GB DIMM was compatible. If this was done then you should be ok but I do not have a list of compatible memory for that laptop to check.
     
    philc43, Aug 24, 2016
    #8
  9. zelpher Win User
    I am connecting it to my television when I am streaming video most of the time. This problem just started never had any problems at all in the past I have had the laptop for about a year. I feel like it was something that was auto updated I just don't know how to figure out what it was.
    Also something that just came to mind is that it wont give me this error when i watch a video from the hard drive only when it is streaming from the internet.
     
    zelpher, Aug 24, 2016
    #9
  10. philc43 Win User
    If you have system restore points setup you can restore your laptop to a point before 18th August and see if it gets you back to where you were.
     
    philc43, Apr 5, 2018
    #10
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BSOD IRQL_NOT_LESS_OR_EQUAL when streaming video

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