Windows 10: BSOD issue

Hello,

Yesterday i had 2 BSOD and today 1. I recently bought starcraft 2. yesterday i instaled battle.net and procedet to install starcraft 2. Not long after that the BSOD appeared.

Dump files are attached.

Thank you for your time.

:)

 

Event 3104 Search: "Enumerating user sessions to generate filter pools failed"

With respect to the BSOD have you the eventlog message that occurred - in most BSOD now, Microsoft is writing the issue to the Event Viewer Log (I seem to recall it was the System log)

In my cases to date the 3104 issue does not appear to be related to BSODs

 

I keep getting BSOD, every 5-6 minutes after login. I've attached the dmp files. Help me find whats causing this please.

At the bottom of the BSOD there is a code exp (0x0000001C) and there might be a file name below that code that may tells if a file or something may have cause the BOSD. If so google the code and the file name to see if it leads you to a reason or a solution.

If you can get into safe mode and the BSOD dose not appear you can try this.

If you cannot get into safe mode or if the BSOD comes back in safe mode you will need to reload your systems from recovery or a new installation.

BSOD is often a software driver issue (dll or hardware driver file) but it can be hardware issue. If you can get into safe mode with no BSOD it is probably a software driver issue and not a physical hardware problem and the driver in the message at the bottom
of the BSOD is the issue.

 

Hi lorddenis,

I'm very sorry for the delay, there aren't many people in this section.
Are you still requiring help?
If so, please use the tool again and upload a new zip file.

 

Hello,

Yes please. Is the one that I uploaded not good ? the BLUE screan has not happend since then. Which comfirms it has something to do with battle.net and the instalation of Starcraft 2.

 

The one you uploaded got corrupted somehow and is empty, you can see it because the size is not correct.
The zip is 22 Byte, but the smallest file (a text file) is at least 1 KiloByte ( a thousand times larger)

Please try to upload a new zip.

 

Hope it works now.

I shuld mention that after i made the first rar and the one I made now I made a windows update ( I dont know if the update deleted the info you are looking for.)

 

Unfortunately there is no data of a bluescreen.

If you have used any kind of program/method for cleaning your pc, please stop using it while troubleshooting.
They remove the data we need for troubleshooting.

 

There are only 2 things that come to mind that could clear the data.

First is the big windows update. I went and caoused the BLUE screan and then i made a zip file i think it will work now.

 

An update doesn't remove such data, it only places/replaces files from the system but nothing less/more.

Please uninstall Panda and use Windows Defender as alternative while troubleshooting.
Technical Support - Panda Security
I hope the link works, it says 'netherlands' in the URL but I can't change it to english.
Code: *** WARNING: Unable to verify timestamp for NNSStrm.sys *** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys[/quote]

 

Earlier the blue screan apeared in under 5 minutes of me opening battle.net (starcract)

After deactivating panda almost 15 min have passed and still no BLUE screan. if it does not happen again ill delete panda and instal another anti viros protection.

For now that you for your time and patience.

 

its back... help anyone ?

 

Please uninstall Panda instead of disabling.
Disabling Panda doesn't mean the drivers won't cause problems anymore.
Technical Support - Panda Security
Code: *** WARNING: Unable to verify timestamp for NNSStrm.sys *** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys[/quote]