Windows 10: BSOD issues, persisting for over 2 months, new PC with no prior issues

Hello,For anyone willing to help, I have a fairly new AM5 build that recently has had 1-2 BSOD occurrences daily for the past two months. After exhausting many troubleshooting attempts I replaced the OS drive and the RAM, this seemed to work for all of 2 weeks and now the BSOD issues are showing up again.Unfortunately I have no idea how to find which driver might be causing the issue and was wondering of someone on here would be able to identify by looking at the minidump file.Windows version:Windows 10, 10.0, version 2009, build: 19045 x64Windows dir:C:\WindowsHardware:B650M AORUS ELITE AX,

:)

 

BSOD issues, persisting for over 2 months, new PC with no prior issues

Hello,

For anyone willing to help, I have a fairly new AM5 build that recently has had 1-2 BSOD occurrences daily for the past two months. After exhausting many troubleshooting attempts I replaced the OS drive and the RAM, this seemed to work for all of 2 weeks and now the BSOD issues are showing up again.

Unfortunately I have no idea how to find which driver might be causing the issue and was wondering of someone on here would be able to identify by looking at the minidump file.

[table][tr][td]Windows version:[/td][td]Windows 10, 10.0, version 2009, build: 19045 (x64)[/td][/tr][tr][td]Windows dir:[/td][td]C:\Windows[/td][/tr][tr][td]Hardware:[/td][td]B650M AORUS ELITE AX, Gigabyte Technology Co., Ltd.[/td][/tr][tr][td]CPU:[/td][td]AuthenticAMD AMD Ryzen 9 7900X 12-Core Processor 8664, level: 25[/td][/tr][tr][td]Processor count:[/td][td]24 logical processors, active mask: 16777215[/td][/tr][tr][td]RAM:[/td][td]48277.4MB[/td][/tr][/table]

[table][tr][td]Crash dump file:[/td][td]C:\Windows\Minidump\042924-15375-01.dmp (Minidump)[/td][/tr][tr][td]Bugcheck code:[/td][td]0x1E(0xFFFFFFFFC0000096, 0xFFFFAF0DB7F1831F, 0x0, 0x0)[/td][/tr][tr][td]Bugcheck name:[/td][td]KMODE_EXCEPTION_NOT_HANDLED[/td][/tr][tr][td]Bug check description:[/td][td]This indicates that a kernel-mode program generated an exception which the error handler did not catch.[/td][/tr][tr][td]Analysis:[/td][td]This could be caused by either a software or hardware problem.Hardware failure is often caused by overheating. Read this article on thermal issues[/td][/tr][/table]

 

Constant BSODs, prior issues with 840M Card, not sure where to start..


Hi everyone,

I'm not sure if the issues I'm having are directly related to the video card, but a month or two ago I was having major issues trying to actually install drivers and such.

The next step if it is not a hardware issue is to basically refresh the PC, but I'd rather not have to do that if it's software fixable.

Thanks in advance for any help.

Attachment 57425

Some additional info - We have 2 of these laptops and I've not had ANY of these issues on the other laptop in any way, shape or form. No video card errors, no BSOD, nothing.

 

connection Issue with WiFi

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties as the Wi-Fi connection on your PC drops. In order to get clarity and to assist you accordingly, please reply with the answers to the questions below:

• What is the Version and Build of Windows 10 currently installed? (Type
  winver in Windows search/Run command)

• What is the make and model of the PC?
  

• Are you aware of any changes on the PC prior to this issue?

Meanwhile, we would suggest you to refer the steps as mentioned in this article and check:
Fix network connection issues in Windows 10



If the issue persists, then refer the steps as mentioned in these article:
Fix Wi-Fi connection issues in Windows



Also, we would suggest you to update the Wi-Fi driver from Device Manager. Please refer this article to update the driver:
Update drivers in Windows 10



Let us know the results. If the issue persists, we will certainly assist you further.



Aditya Roy

Microsoft Community – Moderator