Windows 10: BSOD issues still occurring despite new chipset drivers downloaded

Discus and support BSOD issues still occurring despite new chipset drivers downloaded in Windows 10 Gaming to solve the problem; Hi there:I recently posted here regarding some issues regarding continuous BSOD errors on my computer. These errors have happened since the 7th of... Discussion in 'Windows 10 Gaming' started by Charles Habesch, Jun 28, 2024.

  1. BSOD issues still occurring despite new chipset drivers downloaded


    Hi there:I recently posted here regarding some issues regarding continuous BSOD errors on my computer. These errors have happened since the 7th of July, after my computer ran out of battery on the 3rd while I was away, specifically with the bugfix error 0x00000139. I have since downloaded new chipset drivers for my model of computer on the recommendation of somebody here, but the errors have continued since then, with new bugfix errors since then. I have 2 minidump files which go over these crashes below:https://1drv.ms/u/s!ApI8hIIovM5Dga496HT6c_gmjPlqtw?e=GehbQ6https://1drv.ms/u/s!ApI8hIIovM5

    :)
     
    Charles Habesch, Jun 28, 2024
    #1

  2. How do you uninstall chipset drivers?

    I'm installing a new mobo so I need to uninstall the intel 865g drivers to make way for the P35 drivers.

    Can't find any uninstall options in add/remove programs and intel chipset inst listed in driver cleaner.

    Any suggestions? *Confused BSOD issues still occurring despite new chipset drivers downloaded :confused:
     
    oli_ramsay, Jun 28, 2024
    #2
  3. Ctuchik Win User
    BSOD: 0x00000124 Occurs when gaming.


    I have attached the zip file as per the BSOD posting Instructions.

    Error as it occurs and steps taken:

    • Can leave PC idle and it will not BSOD
    • Can do general browsing/surfing/video viewing w/o issue
    • Have performed Prime95 CPU stress test(ran for over an hour w/o issue)
    • Have used "Real Temp" to verify that no cores are getting overheated. (Stays between 30-45 degrees Celsius even while gaming)
    • So far the issue has only occurred when Playing games on my pc. (Games of Note include Binding of Isaac and Nuclear Throne)
    • BlueScreenViewer by Nirsoft has identified the faulty driver as "Hal.dll" caused by address" hal.dll+35f1f"(this address has occurred in each BSOD.


    This is a brand new PC with a fresh install of Windows 10 Home Edition x64(not an upgrade).

    Have installed all up to date drivers for Chipset, Audio, and Graphics card from their respective manufacturers.

    Any help in solving this issue would be appreciated.




    EDIT: UPDATE:
    BSOD occurred an additional time. Same information from what I can gather via BluescreenViewer. Based on what little information was available online; I performed a RAM test (was shorter than I would like for 16GB worth, but it completed successfully). I then booted into BIOS and found that some voltage and other settings were manually adjusted (I didn't set this). Only thing I can figure is some of the base ASUS software I installed with the drivers changed some settings.

    I have since uninstalled all unnecessary ASUS Software and changed BIOS Settings back to "Optimized Defaults". This put almost all voltage value to "Auto".

    I will keep this post alive, but if I don't BSOD again by Monday I will consider it solved.

    Thanks again for any help you are able to provide.
     
    Ctuchik, Jun 28, 2024
    #3
  4. BSOD issues still occurring despite new chipset drivers downloaded

    intel chipset drivers missingyssue I

    Hi Ed,

    Thank you for posting your query in Microsoft Community. We understand the issue you are facing and will assist you.

    The issue might cause due to incompatible drivers. Visit the computer manufacturer website and download the chipset drivers and install the drivers in compatibility mode by following the steps below:

    • Download the driver from the manufacturer’s website and save it on your local disk.
    • Right click on the setup file of the driver and select
      “Properties”.
    • Select “Compatibility” Tab.
    • Place a check mark next to“Run this program in Compatibility mode” and select operating system from the drop down list.
    • Let the driver install and then check thefunctionality.

    Hope the information is helpful. Keep us posted on the status for further assistance.
     
    Eeshwar Kumar, Jun 28, 2024
    #4
Thema:

BSOD issues still occurring despite new chipset drivers downloaded

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