Windows 10: BSOD jusb3xhc.sys

Hi everybody,

I am a tech and have not come by this problem.
When I load into the Windows environment I am met with a BSOD for the file jusb3xhc.sys.
I have checked the BIOS and even after disabling USB I am met with the same problem.
I have so far removed the disk, run the Windows disk scanner, run /scannow and also chkdsk.

Hard Drive remains undamaged, whilst it is in my external cradle I have been searching for this driver and can not seem to find it in system32. Any suggestions?

Thank you

:)

 

Driver Verifier BSOD diagnosis opinions?

Thank you very much for looking at this.

I followed the directions for uninstalling the drivers, and attempted to install new ones that I

downloaded from my motherboard maker, ASUS. Unfortunately, they don't provide audio drivers for anything past Win 7 64 bit, but even though I'm running Win 10, I tried them. The computer would still crash when I ran driver verifier at startup and I had
to use a restore point.

When I checked which drivers were installed, however, it seemed to still be reverting to the original ones that initially caused the problem. So, I did some research on my own and used the Windows Show or Hide Updates program to make sure VIA wasn't auto-updating,
but the issues persisted. So, as a last resort, I simply went to device manager and updated the audio drivers to Win 10 provided by Microsoft, but I'm still getting the driver verifier crash before the system starts. My computer is presently in this state.
As long as I don't use driver verifier, it doesn't crash at startup, but I bet it will after normal sustained use.

The new dump files are here from the trials above. I'm curious if they're all still pointing to the audio driver, and if so/not,
what other steps you might recommend?

 

Driver Verifier BSOD diagnosis opinions?

I used the link provided and selected the option that says the BSOD occurred while using my PC. The link suggests checking for updates and disconnecting hardware. My software is already up to date, and rather than disconnecting random hardware, I was under
the impression from that by uploading the dump files from the Driver Verifier program that from

this post, there might be some clues as to what specific driver is causing the crashes. Is that possible to determine?

 

Hi Hayden93 and welcome to Tenforums.
Are you sure it isn't iusb3xhc.sys? You wouldn't happen to have vmware on that system, would you?

 

Are you sure of the spelling? There's a driver called iusb3xhc.sys

For knowledgeable help on BSODs, TenForums has a 'BSOD Crashes and Debugging' forum here:
BSOD Crashes and Debugging - Windows 10 Forums

Be sure to read the posting instructions first. They tell you how to gather and post the relevant information to help diagnosis.

 

My apologies, I thought it was a lower case J, that will teach me for not wearing my glasses hahaha.
Thank you for the warm welcome.
My apologies once again.

 

NP - I can't see a thing on the screen without my glasses!
So.....You wouldn't happen to have vmware on that system, would you?

 

Nah no virtuals on this one. I tested an alternate HDD, im going for the easy out and doing a re-install. Thanks all.