Windows 10: BSOD Kernel Power 41 - Bug Check Code 270

Please help me identify the issue. Below is the error in details. I will also post the minidump files as a onedrive link below.- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">- <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /> <EventID>41</EventID> <Version>10</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated Syst

:)

 

Kernel-power 41

Hello, UmbrellaCorp84,

See the following information re: kernel-power 41 event.

https://support.microsoft.com/en-us...1-error-the-system-has-rebooted-without-clean

Bug Check Code Docs

https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-code-reference2

See ZigZag's answer for acquiring minidump files.

Redirecting

If using AVG software, uninstall and verify if the issue continues using Windows defender.

 

New PC randomly restarting, Event 41 Kernel Power

event 41 kernel power is pretty self explanatory its power related 41 only gets triggered due to a sudden loss of power without tripping a stop code or if the system hard resets without a BSOD

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator