Windows 10: BSOD Kernel-Power 41, BugcheckCode 239

Hi everyone,

Had a few months back quite a bit of BSOD's while multitasking (watching videos while gaming), or when my main monitor's power brick died and had to rely on my second monitor until the replacement unit arrived. Had an open forum thread which I closed today. Basically I back then I was recommended to memtest my RAM, which I did on both XMP profiles, and then without XMP. All tests passed. Vid card is not OC'd, as well as CPU. All stock. Only thing "OC'd" currently is the RAM via XMP. Tonight I was just playing Escape From Tarkov while doing nothing else on my second monitor, only had a browser open to a map of the area I was playing in, and I got a new BSOD. I'm not too sure what's the cause. Here's the diagnostic files!

I'm on Win 10 Pro ver. 1909 (18363.693 build)

Many thanks!

:)

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for writing to Microsoft Community Forums.

In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

1. Are you aware of any changes made on your PC, prior to this issue?
   
2. Is this issue specific while playing a particular game?
   
3. Which edition of Windows are you currently using?
   

A Kernel Power Event 41 can occur in the following scenarios.

Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

Scenario 2: The computer is shut down by pressing and holding the power button.

Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

I suggest you refer the article on Kernel
Power Event ID 41 and follow the steps for the scenario that is causing this error on your PC.

Additionally, you can refer the article on Windows
Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and check if that helps.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator

 

BSOD Kernel-Power 41, BugcheckCode 10

Hi LeLedg,

Welcome to 10Forums.

This will explain the lack of dumps.




There do not seem to be any other records about any crashes. For now, we have to wait until another crash occurs hoping it will save a dump file.

If you want to do something meanwhile, I would suggest to temporarily revert the overclock. Even though you have stress-tested the overclock to ensure stability, there's no way those tests guarantee stability in every possible situation.
Whenever we suspect a hardware issue with the GPU or CPU, for example, we suggest the same (or similar) tests to test the stability but we are aware of the limits of those tests. To be sure the overclock is not causing any problems, regardless of the tests it's been put through, I suggest reverting the overclock while troubleshooting.

 

Kernel-Power event id 41. BugcheckCode 0

Hello,

Thank you for replying with the required information.

What is the make and model of your PC?

As you have mentioned that the system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive,
this scenario usually indicates a problem with the hardware. To help isolate the problem, I suggest you to refer the section
Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang)
from the following article on Windows Kernel event
ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
and follow the steps mentioned in the section to isolate the cause of the issue.

If you see that the computer generates a Stop error that contains a BugcheckCode value that is not reported in an event ID 41, change the restart behavior for the computer. To do this, follow these steps:

1.
Right-click My Computer, and then click
Properties.

2.
Click Advanced system settings.

3.
Click the Advanced tab.

4.
In the Startup and Recovery
section, click Settings.

5.
Click to clear the Automatically restart
check box.

If the issue persists, I suggest you to follow the methods mentioned below:

Method 1: Perform clean boot.

Check if any third party application is causing this issue. Refer the article on
How to perform a clean boot in Windows
for steps to perform clean boot.

Note:
A “clean boot” starts Windows with a minimal set of drivers and startup programs, so that you can determine whether a background program is interfering with your game or program.

Your computer may temporarily lose some functionality while in a clean boot environment, however that functionality will return when you
reset the computer to start normally after you have finished your troubleshooting.

Method 2: Adjust PC to best performance.

To do that,

1.
In the search box on the taskbar, type
performance, then select Adjust the appearance and performance of Windows.

2.
On the Visual Effects tab, select
Adjust for best performance > Apply.

3.
Restart your PC and see if that speeds up your PC.

Method 3: Check your hard disk for errors.

To do that,

1. Double click on This PC icon.
2. Right-click the hard disk drive that may be damaged.
3. Click Properties, and then click the Tools tab.
4. Click on the Check option.
5. Now click on the Scan Drive option.

Regards,

Sandeep Kumar M

Microsoft Community – Moderator