Windows 10: BSOD "KMODE_EXCEPTION_NOT_HANDLED" on Windows 10

Hello


For a while apparently since a Windows update in September, the desktop computer of one of my relatives randomly crashes with a BSOD, with the error name “KMODE_EXCEPTION_NOT_HANDLED”. After several trials, I decided to go to a completely fresh Windows installation Windows 10 Family x64 edition, on a formatted SSD. However the issue still occurs, right after Windows installation not all her software added, and only default drivers installed by Windows 10.

I then took some Minidump files from the errors, as well as the msinfo32 report and a full Aida64 report, hoping that someone on this forum could quickly check those, to see if some meaningful information could be spotted inside.

Files are hosted on GDrive here:

https://drive.google.com/file/d/1U_numOUhQE7r-2mW819bscxIRKdESaAC/view?usp=sharing


Note that given the situation in France, I'm not able to access to the computer physically, I hope those files will be sufficient for analysis.


Thanks in advance for your help.

Alain

:)

 

Kmode_exception_not_handled BSOD in Windows 10

Hi Lucas,



Thank you for posting your query in Microsoft Community. I regret the inconvenience caused to you. Let me help you.

• 
  When did the BSOD screen appeared?
  
• 
  Have you made any changes in settings or installed any third party software prior to the issue?
  

I would suggest you to refer to the troubleshooting steps suggested by
Babu V in the link below and check if it helps:

How to troubleshoot blue screen
errors in Windows 10

For more information regarding this error code, you can refer to the link below:

Bug Check 0x1E: KMODE_EXCEPTION_NOT_HANDLED

Check if it helps.



If you need any further assistance, please feel free to contact us again. We will be happy to assist you further.

 

BSOD - KMODE_EXCEPTION_NOT_HANDLED

Hello Nathan,

We realize the inconvenience you are experiencing with frequent BSOD after upgrading to Windows 10. We will certainly help you.

The KMODE_EXCEPTION_NOT_HANDLED bug check has a value of 0x0000001E. This indicates that a kernel-mode program generated an exception which the error handler did not catch

Blue screens (BSOD) is mostly occur due to hardware and sometimes due to incompatible software. In a lot of cases it is a corrupted driver or a driver conflict. The most common causes of blue screens are overheating, faulty RAM,
and video card problem.

We suggest you to follow the steps from the links below and check if it helps:

Troubleshoot blue screen errors

How to troubleshoot blue screen errors in Windows 10

Let us know the results. We will be happy to assist you further.

Thank you.

 

BSOD - KMODE_EXCEPTION_NOT_HANDLED (SynTP.sys) - Windows 10 Pro

My HP Elitebook 8470p--out of nowhere--showed the BSOD with the: KMODE_EXCEPTION_NOT_HANDLED (SynTP.sys). After reading some other "like-issues", I have concluded that it is my Synaptics driver for my touchpad or maybe my fingerprint reader. On the Synaptics
website, these are the following resource drivers for download:

Windows 10 PS/2 and SMBus Devices v19.0.19.1

• Download
• 156.6 MB zip
• All Languages

Windows 10 I2C Devices v19.0.19.1

• Download
• 156.7 MB zip
• All Languages

How do I know which one to download--providing that is the problem?