Windows 10: BSOD loop, system service exception

Let the device restart for a few times and you find it will sort itself out.

 

My surface book pro just took a dump and now it wont boot at all, I can only get it to successfully boot safe mode but cant get my files off as the USB drivers are not installed in safe mode, I never created a restore point on any recovery media, the best it will let me do is to reinstall my OS and lose all my files, is there a way I can reinstall windows and keep my files ?...I only have access to a win7 machine whilst my win10 isn't working

:)

 

BSOD System Service Exception

You should upgrade to the 1511 build as it eliminates quite a few issues

These crashes were related to memory corruption (probably caused by a driver).

Please run these two tests to verify your memory and find which driver is causing the problem. Please run verifier first. You do not need to run memtest yet unless verifier does not find the cause, or you want to.

If you are over-clocking anything reset to default before running these tests.
In other words STOP!!! If you do not know what this means you probably are not






1-Driver verifier (for complete directions see our wiki here)

2-Memtest. (You can read more about running memtest here)

 

BSOD System Service Exception

https://onedrive.live.com/redir?res...4539&authkey=!AIz2N7wjxUgBdFg&ithint=file,zip

I believe this is the generated minidump; take a look a it

 

Since your PC works fine in safe mode, you might see if troubleshooting with a clean boot may help to ID the issue.

Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts

 

I don't think this is tailored to my problem, I done the first part, from there on it seems to pertain to being able to run software or install/uninstall software, my problem is that windows will not boot unless I'm in safe mode

 

If you have successfully booted in part 1 you now know it is one of the services or startup programs that prevents you booting Windows normally. If you persevere with part 2 you will identify the culprit; skip steps 9 and 10 since you are not trying to load a program, you are trying to load windows. Proceed with steps 11 onwards and identify which service or startup item causes Windows to not boot.

 

Well I have disabled all the services now, it will boot only in safe mode into administrator account...then boot normally its back to bsod

 

So just to confirm are you saying you could not get to step 7 in part 1 of the clean boot process?

 

It restarts and boots straight into admin account in safe mode. I noticed it said it configuring updates, then goes back to the desktop, the hard drive was almost full and I thought this might be the issue, I freed up about 7gb of space were before there was barely a GB of free space left, I tried a clean up and it hangs on cleaning windows update

 

So...is there anyway to get my files off this in safe mode with a thumb drive ? It only seems to be offering me the option of resetting and losing my data

 

Please boot into safe mode with networking.
Boot into Safe Mode on Windows 10 Windows 10 Tutorials
Then run the beta log collector and post a zip into the thread.
Windows 10 Help Forums
(extract > open)
In case there are problems running the beta log collector please use the text and images in this link (post #5).
DM Log tool problem Solved - Windows 10 Forums

 

The cleaning windows update takes a very long time to complete on a modern desktop - are you sure it hangs?

Generally you are recommended to have around 15GB or more free space.

 

Do you think update files would collectively free up that much space ?..i did press cancel because it seemed to take so long

 

I'm not saying it would free up all that space but I wanted to point out that you have to wait for 20 minutes or more for the process to complete, if it has not been done for a while it will take a long time before it eventually finishes.

Also I am still not clear what step you actually got to in the clean boot process.