Windows 10: BSOD - MACHINE_CHECK_EXCEPTION at random times

Hello,

Recently I keep getting BSOD's related to a MACHINE_CHECK_EXCEPTION. I've had BSODs before (not with this computer) and have been able to fix them, but this one is unknown to me and I am out of ideas.

This BSOD occurs at random times. It's not happening when a specific program is running (as far as I am concerned).
I hope someone is able to help me with this BSOD as I keep losing my school work *Sad

Thanks in advance and have a nice day!

Regards,


PS. This is the laptop I am using: GE62 2QC Apache | MSI Global | Notebook - The best gaming notebook provider

:)

 

Machine_check_exception BSOD

Download then run the
AVG and
Kaspersky removal tool if both were installed. And if both have been uninstalled.

If you havent yet

 

Machine_check_exception BSOD

Driver verifier came back with errors from kl1.sys. A Kaspersky related driver.

I always assumed it was hardware related. How do I go about repairing that troublesome driver? A clean uninstall/reinstall of Kaspersky?

 

Hello XriZler and welcome to 10forums! *Smile

I looked at the dump files and this is a hardware issue, 9C the parameters have different meanings depending on what type of CPU you have. Most commonly it results from overheating, from failed hardware - CPU, RAM, power supply, etc. Pushing hardware beyond its capabilities such as overclocking can cause that error too.

I would recommend that you visit your laptops support download page, you can follow the link you provided
- when the page has loaded click the Service tab
- after that you are presented with an option between two choices
- choose Broadwell
- click the Driver button on the next page
- Download the Chipset and Intel Management Engine Drivers!

PS just ask if something feels hard to understand!

Cheers, Boris *Smile

 

Thanks for your reply!

I downloaded and installed the drivers you adviced me. I re-installed both of them (one appeared to be a downgrade) and the other one (Intel Management Drivers) threw errors at me. So I first uninstalled that one, and then installed it again - this time without any issue.

So I hope that IME was the faulty driver. I guess I will see *Smile

Thanks for your support!