Windows 10: BSOD Nearly every day doing basic tasks - WHEA_UNCORRECTABLE_ERROR 124

Hello. I'm so glad to have found this forum!

My laptop is about 6 months old. i7-4810MQ CPU @ 2.80GHZ. 16GM Memory. Nearly every day I get a BSOD with WHEA_UNCORRECTABLE_ERROR. I'm typically am not doing anything with a heavy load like gaming.

Although, If I'm watching a video on Youtube I can typically forsee the BSOD as the sound on the video stutters a little bit... almost like a buzzing sound.

I have spoken with Dell support and they basically just want me to reinstall Windows. I don't have days to re-install Windows and all my programs... really hoping to find the actual problem and fix it.

Attached are the files from the instructions.

I reeeeeaaaallllyy appreciate you taking a look at it.

Thanks!

:)

 

BSOD Help whea_uncorrectable_error (124)

Hi thanks for replying. To answer your questions, this issue occurs very rarely but has now happened twice within a short period. This is a computer I built myself. I initially thought my ram was causing the issue because the documentation from Asus (motherboard
manufacture) didn't show the ram I was using as supported models. So I replaced them with new Adata sticks that are supported, and I got another crash after about 5 minutes of running the computer on idle. Also my motherboard likes to automatically "optimize"
settings in the UEFI bios which includes a slight overclocking of the cpu and possibly the ram as well. I have forced all settings in bios to run at hardware defaults (or standard) settings, and so far have had no issues.

Here's a link to my public onedrive folder with two zipped dump files (it's all i have)

Public

 

BSOD Help whea_uncorrectable_error (124)

Hi,

I will certainly help you regarding the blue screen issue.

Kindly let us know a few more details on the below questions:

• Since when are you facing this issue?
• Did you make any changes prior to the issue?

Kindly refer the suggestions from the link below:

Windows 10 BSOD WHEA_UNCORRECTABLE_ERROR

Also, refer the link regarding the blue screen error:

https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

Please get back to us for further assistance. We will be happy to help.

Thank you

 

Don't have time to go into this but briefly from MS:
The WHEA_UNCORRECTABLE_ERROR bug check has a value of 0x00000124. This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).

This bug check is typically related to physical hardware failures. It can be heat related, defective hardware, memory or even a processor that is beginning to fail or has failed. If over-clocking has been enabled, try disabling it. Confirm that any cooling systems such as fans are functional. Run system diagnostics to confirm that the system memory is not defective. It is less likely, but possible that a driver is causing the hardware to fail with this bug check.

Unless someone else can come up with someone. it sounds like the unit may need to go into the garage. Cheers.

 

Overclocking or overheating is usually not the case with laptops, because overclocking is usually not possible and laptop hardware is capable of handling quite a high temperature.

Based on what I quickly see in the dumps and the age of the laptop it would be easiest to return the laptop, but backup any important data first!