Windows 10: BSoD New Machine

I have an HP ENVY Laptop 17 with 64GB of RAM and an Intel 12th Gen i7-1206p with a 2TB SSD, and since I received the machine, I have been having issues with it freezing and then restarting. I have had a few BSoD, but usually, this happens by the screen just freezing, and then it restarts. I checked the event log and saw the Kernal-Power Event ID 41. I reinstalled Windows 11 Enterprise Version 22H2 OS Build 22621.1928, and the problem keeps happening.

:)

 

BSOD when launching Virtual Machine

Hi,



Thank you for writing to Microsoft Community Forums.



I appreciate your effort on this. I understand how difficult it could be when the computer doesn’t work as it is supposed to, we will look into this for you. Please reply with the following details to assist you with the appropriate troubleshooting
steps:

• Which application are you using to create Virtual Machine?
  
• Does the issue occur only when launching a Virtual Machine?
  
• Have you reinstalled Windows on the computer?
  
• What is the make and model of the computer?
  

I have analyzed the dump files shared by you. Since the issue occurs when you launch Virtual Machine, I suggest you to try disabling the VMWare USB Arbitration Service and check if that helps. Please follow the steps mentioned below:

1. Press Windows key + R, to open
   Run dialog box.
   
2. Type services.msc and click on
   OK.
   
3. Look for the VMWare USB Arbitration Service and double click on it to open
   Properties.
   
4. Select Disabled from the drop down for
   Startup and Stop the service.
   
5. Click on Apply and OK.
   

Please reply with the status of the issue, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator

 

BSOD before new GPU and PSU, more BSOD afterwards

(yes I asked chatGpt to make the post for me for fun!)

Hello Microsoft Community,

I recently upgraded my GPU and PSU, hoping to improve my system's performance. However, I've been encountering a significant increase in Blue Screen of Death (BSOD) errors since the upgrade. Prior to formatting and installing the new GPU, I did experience some occasional BSODs, which I attributed to driver errors. Since I had planned to format my system anyway, I didn't investigate further at the time.
I also encounter a lot of frame rate drops, mostly while playing games but also during normal usage.

Here are the details of my current situation:

1. New GPU: I purchased and installed an AMD 580x GPU.
   
2. PSU Replacement: I replaced my old PSU, which was approximately 10 years old, with a new one.
   

BSOD Error Codes I've encountered:

1. MEMORY_MANAGEMENT
   
2. IRQL_NOT_LESS_OR_EQUAL
   
3. PAGE_TEMPLATE_NOT_FOUND
   

Troubleshooting Steps Taken:

1. Memtest86: I ran Memtest86 from a USB drive, and it reported zero errors.
   
2. System File Checker (SFC): I ran the "sfc /scannow" command, which detected and fixed some errors.
   
3. DISM (Deployment Image Servicing and Management): I executed the "DISM /cleanup /restorehealth /cleanup-image" command to ensure the system image was in a good state.
   
4. Chkdsk: I ran a disk check using the "chkdsk" command.
   
5. Disk Repair and Defrag: I performed disk repair and defragmentation.
   
6. Driver Updates: I updated all drivers using Windows Update, and I also downloaded and installed the latest AMD drivers for my GPU (AMD 580x).
   

Despite undertaking these troubleshooting steps, the BSODs persist with greater frequency than before. I'm reaching out to the community for any guidance or suggestions on how to resolve this issue.

Minidump files:

https://drive.google.com/file/d/1RKq_oNeDNs-ktwsO0OrcY45hLATJTY9L/view?usp=share_link

 

Win10 BSOD Machine Check Exception

Hey everyone, so recently I started getting a lot of Machine Check Exception bluescreens and Im not sure what the cause is. Is there a list of steps to figure out what is causing it?

Thank you for your time.