Windows 10: BSOD ntoskrnl and ntdll.sys while using Firefox

Discus and support BSOD ntoskrnl and ntdll.sys while using Firefox in Windows 10 BSOD Crashes and Debugging to solve the problem; Greetings everyone. This morning I did a clean install of windows 10 profession x64. Everything was running ok until I installed firefox and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Stgerrit, Oct 10, 2016.

  1. STGERRIT
    Stgerrit Win User

    BSOD ntoskrnl and ntdll.sys while using Firefox


    Greetings everyone.

    This morning I did a clean install of windows 10 profession x64.
    Everything was running ok until I installed firefox and started using it. Sometimes it would work fine for a while and then it would just randomly crash. 99% of the crashes was while I was either watching twitch or youtube.

    Here is the file that it said I should attach in the BSOD posting instructions - .zip - Google Drive

    The things I have tried.
    • Checkdisk and windows memory diagnostics tool (which didnt report any errors).
    • sfc /scannow.
    • I installed some windows updates but not all of them, i have a slow connection so it takes a while unfortunately.
    • I have installed the most recent drivers from my manufacturers website.
    • I have updated my bios to the most recent version from my manufacturers website
    • Installed a 'bit defender' trial and did a scan just to make sure (uninstalled it afterwards

    I have also used a tool called WhoCrashed, from what I could gather it is a driver problem causing an error in memory; However I do not know which one or how to solve it. Here is the pastebin - WhoCrashed log - Pastebin.com

    I have skewered the internet high and low to find solutions and tried most of them. Which leads me to believe I probably need help specific to my problem.

    I have been using chrome now for about an hour or so and have not gotten a single crash and I opened multiple streams and videos to try and 'stress test'.

    My system specs Computer name: DESKTOP-M932895
    Windows version: Windows 10 , 10.0, build: 10586
    Windows dir: C:\Windows
    Hardware: ASRock, Z87 Pro3
    CPU: GenuineIntel Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz Intel586, level: 6
    4 logical processors, active mask: 15
    RAM: 8516153344 bytes total

    Just a little bit of miscellaneous information : My steam is downloading VERY slowly (avg 500B/s) even though the speed is fine, and also, I sometimes have problems where a website takes forever to open. Even though my internet speed is fine and nothing is drawing bandwidth according to my resource monitor.

    I am at my own dead end and I have no idea where to turn to or what to do next. Any help would be dearly dearly dearly appreciated.

    Thank you
    Gerrit

    :)
     
    Stgerrit, Oct 10, 2016
    #1
  2. S_BOURGHOL
    S_Bourghol Win User

    BSOD ntoskrnl, plz help!

    Hello, I'm having bsod when I launch benchmark with sisoft sandra.

    I got 2 different bsod DRIVER_CORRUPTED_XPOOL and DRIVER_OVERRAN_STACK_BUFFER all with the same driver ntoskrnl.

    what to do?

    i'm using win10 64bit.

    thank you
     
    S_Bourghol, Oct 10, 2016
    #2
  3. KATRINA MEN
    Katrina Men Win User
    BSOD ntoskrnl

    Hi,

    Are you still experiencing the same blue screen error? If you are, please tell us so we can assist you in troubleshooting.

    We're looking forward to your response.
     
    Katrina Men, Oct 10, 2016
    #3
  4. ZTRUKER
    Ztruker Win User

    BSOD ntoskrnl and ntdll.sys while using Firefox

    Ztruker, Oct 12, 2016
    #4
  5. STGERRIT
    Stgerrit Win User
    Could you please point out to me what exactly I didn't follow?
    I did post the file as requested in the instructions

    "Here is the file that it said I should attach in the BSOD posting instructions - .zip - Google Drive "
    Quoted from my original post

    I guess this is a bot reply cause i did exactly what the instructions said
     
    Stgerrit, Oct 12, 2016
    #5
  6. ZTRUKER
    Ztruker Win User
    Don't upload to other site please, upload it here. What I see on Google drive is useless. Run DM_Log_collector as the link describes then upload the resulting zip file here, in this thread, not somewhere else.
     
    Ztruker, Oct 13, 2016
    #6
  7. ESSENBE
    essenbe Win User
    essenbe, Apr 5, 2018
    #7
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BSOD ntoskrnl and ntdll.sys while using Firefox

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