Windows 10: BSOD: ntoskrnl.exe and more

Discus and support BSOD: ntoskrnl.exe and more in Windows 10 BSOD Crashes and Debugging to solve the problem; Pst axe0: 3b is usually a graphic's driver (display adapter/video driver), other possibilities include but are not limited to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by EUWDIAMOND, Feb 5, 2016.

  1. BSOD: ntoskrnl.exe and more


    Pst axe0:

    3b is usually a graphic's driver (display adapter/video driver), other possibilities include
    but are not limited to antivirus/antispyware/security programs and even memory (mapping).

    BCCode: 3b 0x0000003b


    Code: 12/4/2015 6:14:28 PM C:\WINDOWS\system32\DRIVERS\atikmdag.sys[/quote] New drivers(<-- Click)

    Cheerio, Boris *Smile
     
    BorisTheAnimal, Mar 29, 2016
    #61
  2. axe0 New Member

    I'm aware of that for quite some time *Smile
     
  3. Good afternoon,

    In the tutorial, it is written that I should only check the non microsoft drivers.
    I will update the drivers in case there are any updates.

    I swapped out the ram modules and had no issues for a few days, but today it all came back and my computer even bsod in idle when I was just browsing through youtube. here are the logs. It is so frustrating I have no clue what to do, all I want is a smoothly running computer.

    Driver verifier is now running again, I turned it off after 2 days which was also written in the tutorial, shall I just leave it on for 5 days because by then, a few bsods will surely happen.

    edit> there was another weird non bsod related error message popping up today, it said> catalyst control center> host application has stopped working

    edit2> I had this bsod since christmas 2014, and while googling, I noticed many people have bsod since exactly christmas 2015. Is there any update windows did back than and if yes how can I fix windows? Shall I download a new ISO on a stick and completely reinstall windows?
     
    EUWDIAMOND, Apr 2, 2016
    #63
  4. BSOD: ntoskrnl.exe and more

    It crashed while driver verifier was running, where is the driver verifier log located?

    Is it this one?
     
    EUWDIAMOND, Apr 2, 2016
    #64
  5. axe0 New Member
    If a crash has occured due to driver verifier the same thing happens, a dump will be saved as the log of driver verifier.
    However, when checking the dumps they don't seem to be caused by driver verifier.

    There are some new WER's, about Cortana.
    Please disable Cortana temporary and run another sfc /scannow to see if the result is the same as previous *Smile
    Code: +++ WER8 +++: Fault bucket 133313231585, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy P2: praid:CortanaUI P3: 10.0.10586.63 P4: 568b1fdc P5: shcore.dll P6: 10.0.10586.0 P7: 5632d457 P8: c000001d P9: 0000000000023679 P10: +++ WER9 +++: Fault bucket 133313231602, type 5 Event Name: MoAppCrash Response: Not available Cab Id: 0 Problem signature: P1: Microsoft.Windows.Cortana_1.6.1.52_neutral_neutral_cw5n1h2txyewy P2: praid:CortanaUI P3: 10.0.10586.63 P4: 568b1fdc P5: shcore.dll P6: 10.0.10586.0 P7: 5632d457 P8: c000041d P9: 0000000000023679 P10:[/quote]



    BSOD: ntoskrnl.exe and more [​IMG]
    Diagnostics Test
    BSOD: ntoskrnl.exe and more [​IMG]
    System File Check
    Please try following:
    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again
    If sfc/scannow says "Windows Resource Protection found corrupt files but was unable to fix some of them" after the second SFC, please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.


    What driver version did you install for the graphics? It doesn't look updated at all
    Code: Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6505, 669.52 KB (685,592 bytes), 12/16/2015[/COLOR 8:07 PM])[/quote] Please uninstall everything of AMD using Display Driver Uninstaller and install new drivers from AMD. Be sure to install as less as possible software using custom/advanced options.
    Attachment 72882
    Code: ffffd001`7f8f3028 ffffc000`95f2b070 ffffd001`7f8f3030 324c4144`07e50103 ffffd001`7f8f3038 ffffc000`95f2b090 ffffd001`7f8f3040 fffff801`91df03f0Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmdag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys atikmdag+0x15e03f0 ffffd001`7f8f3048 00000000`deadbeef ffffd001`7f8f3050 ffffe001`7381bfa0 ffffd001`7f8f3058 00000000`00000000 1: kd> lmvm atikmdag Browse full module list start end module name fffff801`90810000 fffff801`91f57000 atikmdag T (no symbols) Loaded symbol image file: atikmdag.sys Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys Image name: atikmdag.sys Browse all global symbols functions data Timestamp: Fri Dec 04 18:14:28 2015 (5661C9F4) CheckSum: 016E5166 ImageSize: 01747000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
  6. It says>

    Cortana isnt supported in the Region and language you have selected.

    The on, off shuffle button is greyed out respectively turned off.


    I downloaded the amd minimal setup which your friend linked, this is supposed to automatically update the drivers. Desktop

    I also tried to download a new win 10 ISO files in case a new installation is required, but right when it hit 100% it said that some error occured and this version is not compatible with my pc. I assume this is because my system language is originally German, if I remember correctly, but I downloaded the USA one.. Ill try again with the German ISO


    Will proceed with the other steps right now.
     
    EUWDIAMOND, Apr 2, 2016
    #66
  7. good news from sfc>

    Windows Resource Protection did not find any integrity violations.

    Do you need the log in this case?


    Im afraid the download of DDU does not work properly. I downloaded the latest version15.7.5.4 and extracted it, but there is no application ready to run. I attached images.

    edit> hold on a second I think it might work
     
    EUWDIAMOND, Apr 2, 2016
    #67
  8. BSOD: ntoskrnl.exe and more

    Everything is fine and dandy, glad that it worked out after a shocking moment where my mouse wasnt working anymore but a restart and unplug fixed it. I assume that DDU cleared all the gpu drivers, now I need your help. Which driver do I need to download? Here is the official AMD webside, they do not provide specific drivers but rather setup utilities which are meant to automatically update. Which one shall I take? Do I need something else?Desktop
     
    EUWDIAMOND, Apr 2, 2016
    #68
  9. axe0 New Member
  10. I have to apologize I cant get it done, its too complicated. First of all, for my gpu the install source does not seem to be amd catalystdriver but I will run the automatic driver installment and hope that it succeeds. I attached a picture so you can judge whether this is a decent approach or not.

    Furthermore, my new windows 10 iso will soon have finished downloading, would you recommend me to do a fresh and clean install of windows so I can possibly get rid of all the trash on my system?


    edit> i attached more pics
     
    EUWDIAMOND, Apr 2, 2016
    #70
  11. axe0 New Member
    Simply uncheck everything possible except for the display driver.

    I would, mainly because of Driver Talent with the reason that we can't say for sure if all the drivers have been (proper) removed if they have been removed.
     
  12. Alright, I will do so later today. Thank you so much for your help so far, I really hope that we get this sorted out. Do you thinks there is still hope left with my system? I hope that I dont have to buy a new PC because I just bought this one in December and besides the bsods its a great machine.
     
    EUWDIAMOND, Apr 2, 2016
    #72
  13. axe0 New Member

    BSOD: ntoskrnl.exe and more

    I think this is software based, but Driver Talent was just a wrong move causing a lot of trouble what may let us ultimately think the problem was hardware if we kept troubleshooting without a clean install.
     
  14. EUWDIAMOND, Apr 2, 2016
    #74
  15. axe0 New Member
Thema:

BSOD: ntoskrnl.exe and more

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