Windows 10: BSOD Ntoskrnl.exe windows 10

I have been having multiple BSOD caused by ntoskrnl.exe+14a6f0 and I have tested the memory and it seems fine. Also updated all the drivers that needed it. I have BlueScreenView on my laptop to try and track whats happening but I am coming up short. Any thoughts or help would be appreciated. Its happening several times a day.

:)

 

BSOD APC_INDEX_MISMATCH ntoskrnl.exe+142940

I had a BSOD. Bug Check String APC_INDEX_MISMATCH , cause by driver ntoskrnl.exe caused by address ntoskrnl.exe+142940. Adive on the fix for this. XPS 15 9950 RUNNING Windows 10 Pro.

 

Getting Blue Screen of Death on Windows 10 with error ntoskrnl.exe

Old title: BSOD ntoskrnl.exe 142760

I seem to be getting BSODs since the beginning of April relating to ntoskrnl.exe 142760, and I don't know what's causing it.

Currently on Windows 10 64-bit.

Here's my dumps:

Link not found

 

Hello and welcome to TenForums *Smile

How did you test your memory? Please report the method used and results.

 

I used memtest and it said there was no issues.

 

Did you complete all eight passes as recommended in this tutorial?

 

I did not. I will do that today. thank you

 

Went through 11 passes last night with no errors of memtest86.

What do I look at now?

 

I have gone back to your crash dump from 4th Jan and found the following drivers were not loading correctly:

Code: ffffd300`a619c5c8 fffff80e`c9637dd0Unable to load image \SystemRoot\System32\drivers\Qcamain10x64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for Qcamain10x64.sys *** ERROR: Module load completed but symbols could not be loaded for Qcamain10x64.sys Qcamain10x64+0x157dd0 ffffd300`a619ba38 fffff80e`c5d39911Unable to load image \SystemRoot\System32\drivers\iaStorA.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for iaStorA.sys *** ERROR: Module load completed but symbols could not be loaded for iaStorA.sys iaStorA+0xb9911[/quote] I would suggest you update your Intel RST (Rapid Storage Technology) driver using the following website: Drivers & Software and see if this makes a difference. The other driver is related to your network driver and it looks as if it is up to date but it would be worth checking on the Acer website for your particular model.

 

thank you. I have done that and will now wait and see if any blue screens happen in the next few days. regardless, I am very appreciative for all the advice and help!

 

Well it happened again, almost as soon as I brought up my laptop today. Clicked on chrome and bam. So I uploaded a new dmp batch of files. Any thoughts?

 

The bsod file for today shows the following:

Code: BugCheck 3B, {c0000005, ffffef25361a8243, ffffb6803a646fd0, 0} Probably caused by : win32kbase.sys ( win32kbase!DirectComposition::CConnection::RemoveCompositionFrame+63 ) SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. ffffb680`3a646618 fffff804`62c0e6cfUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x2ce6cf[/quote] This time it is the Intel Graphics Driver that was highlighted.
Your driver file is this one:
Code: 0: kd> lmvm igdkmd64 Browse full module list start end module name fffff804`62940000 fffff804`630fa000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys Image name: igdkmd64.sys Browse all global symbols functions data Timestamp: Fri Apr 22 21:37:26 2016 (571A8B86) CheckSum: 00798694 ImageSize: 007BA000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Try updating to the latest on the Intel site: ver 15.45.10.4542 Downloads for Graphics Drivers

 

I try and update it manually or through the intel driver update utility and I get this message: Error: A customized computer manufacturer driver is installed on your computer. The Intel® Driver Update Utility is not able to update the driver. Installing a generic Intel® driver instead of the customized computer manufacturer driver can cause technical issues. Contact your computer manufacturer for the latest driver for your computer.

Its an Acer...is that who I contact?

 

Yes use the Acer website. Try this: Product support and select the download for the VGA driver.

 

after that update, I've gone 24 hours without a BSOD. I'm hoping it is fixed, but giving it a few days to make sure before I mark it as solved *Smile thanks for your help!!