Windows 10: BSOD occuring from random programs

Discus and support BSOD occuring from random programs in Windows 10 BSOD Crashes and Debugging to solve the problem; Dear Community, Lately ive been facing BSOD randomly from different applications. I ran a full system scan through malwarebytes and Norton Power... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by HAEYL, Oct 7, 2020.

  1. HAEYL Win User

    BSOD occuring from random programs


    Dear Community,


    Lately ive been facing BSOD randomly from different applications. I ran a full system scan through malwarebytes and Norton Power eraser but it still keeps occuring. I monitored the CPU, RAM and Disk usage in Task manager often but usually they all stay pretty low except Disk hitting 90-99% sometimes when i open random files and programs but then it goes back to 2-8%.

    First i got the BSOD when i had just finished playing a game apex legends for about 2 hours and then i exit to the desktop, browsed the web for a bit and then when i reopened the game it crashed to BSOD.

    Second time it happened while i was working on Edge

    Third time it happened when i was trying to download a torrent through QbitTorrent with VLC in background.


    I have attached my System Info and the last crash dump file for reference. Link for files Backup Link


    I appreciate your kind support to spend your time to help me solve this!

    thnx

    :)
     
    HAEYL, Oct 7, 2020
    #1
  2. ARC
    Arc Win User

    Random BSOD while browsing internet


    BitDefender is nothing special. mwac.sys causes BSODs anywhere.
    A tiny documentation can be found here: Solved Random BSODs - Windows 10 Forums
    In that very thread, the suggested action apparently worked.

    The storage and network filters of any third party antivirus can cause BSODs. Neither MBAM nor BitDefender is any special. For a regular antivirus, it may be shifted to an alternative; but MBAM has no alternative. So a clean install of the said program is the most feasible first step.
    As far as the first step is not failing, it is better to not think for the second step. Because the BSODs are not universal, failure at the first step is not universal; and success at the second step is also not universal.
    That is why I posted that my suggestion may work, or may not. Let us see where it goes.
     
  3. Ztruker Win User
    Random BSOD while browsing internet


    Sorry, Bitdefender is a problem: BSOD BAD_POOL_HEADER - mwac.sys - Malwarebytes Anti-Malware Help - Malwarebytes Forums

     
    Ztruker, Oct 7, 2020
    #3
  4. ARC
    Arc Win User

    BSOD occuring from random programs

    Random BSODs "Bad_Pool_Caller"


    This BSOD happens anywhere, irrespective of BitDefender. It takes place even when the antivirus is MSE in case of Windows 7. The most common cause is an expired trial or a cracked installation. Some examples:

    We are on our way of troubleshooting. If the uninstallation and reinstallation does not work, we will take the next step.

    I, in general, know what I am doing and what I am suggesting. If I feel that I am unable to control the issue, I will definitely ask for help.
     
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BSOD occuring from random programs

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