Windows 10: BSOD occurs at random times, possibly caused by ntkrnlmp.exe

My memory dump is quite large, around 500 mb, so I cannot attach it here. I have compressed it into a .zip file and uploaded it to Dropbox.

[Removed, see later post]

I'll try and be as helpful as I can. The BSODs seem to happen at any time really, but most often during games such as Dragon Age: Inquisition and Rocket League, but not exclusively on those as I have had them whilst simply using Chrome.


I have been having them for a while so I decided to reinstall my Windows 10 to see if it helped. It did not, even after all my personal files were removed.


Thanks in advance. *Smile



EDIT: Forgot to mention error message of FAULTY_HARDWARE_CORRUPTED_PAGE (12b)

:)

 

Multiple BSODs caused by ntkrnlmp.exe in Windows 10

Hi there,

I have recently bought a new Gigabyte P15f v7 laptop (specs found at P15F v7 | Laptop - GIGABYTE Global).

I upgraded it with another 8GB of Kingston KVR24S17S8/8 memory and a Samsung 960 EVO 250GB SSD.

I have been having multiple BSODs at mostly random times. Some seemed to occur around the time I would disconnect from my WiFi connection in order to reconnect. I was doing this because I would suddenly loose internet connection on my home WiFi (this wasn't
happening on other connected devices). This led me to believe it was a WiFi related issue, however after updating the WiFi drivers (and others like chipset, bluetooth, IDE ATA/ATAPI and graphics etc...) I am still experiencing the BSODs.

I used WinDbg to try find the issue. Most of the time the driver causing the crash is ntkrnlmp.exe and I often get a DPC_WATCHDOG_VIOLATION code on the BSOD screen. I did notice for one dump file in WinDbg that avgntflt.sys caused the crash. After uninstalling
Avira antivirus I have not received this problem again, but the ntkrnlmp.exe problems still occur.

I have now used verifier to try identify the problem. I receive a BSOD right after boot before Windows login screen. WinDbg again identifies ntkrnlmp.exe as the cause. I have uploaded this most recent dump created with verifier on here:

050917-3921-01.zip

Please help me! Thanks in advance

 

Random BSoD on Win10 caused by ntoskrnl.exe or ntkrnlmp.exe

Happy to help

Driver verified and related to your ATI video driver

Completely remove the current driver (or software) and install the newest driver available. For instructions on how to do that Read all about updating drivers here Updating a driver.

 

Please read How to upload files

 

Attachment 144493


Oops, sorry. Here is my file.

 

Diagnostic Test

RAM TEST


Run MemTest86+ - Test RAM - Windows 10 Forums



Note



MemTest86+ needs to be run for at least 8 complete passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.

Make a photo of the result and post it.

Addition:
If errors show up you can stop the test, remove all sticks but 1 and test this single stick in each slot for 8 passes or until errors show, switch sticks and repeat.
If errors show up and you see them a lot later, no problem, the errors don't affect the test.


Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
The PSU, cooling and other stuff are NOT mentioned in the tool.
In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.