Windows 10: BSOD on a random basis - problem with network adapter?

Discus and support BSOD on a random basis - problem with network adapter? in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, Recently, I'm getting BSOD on a random basis. Sometimes, it happens while working on a Word document, sometimes while browsing the web etc. I... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by amir77a, Mar 1, 2017.

  1. amir77a Win User

    BSOD on a random basis - problem with network adapter?


    Hi,

    Recently, I'm getting BSOD on a random basis. Sometimes, it happens while working on a Word document, sometimes while browsing the web etc.

    I was trying to figure out the problem with the "who crashed" tool.
    It recognized problem with tcpip.sys ; e1c65x64.sys (Intel Gigabit network adapter) and sometimes with ntoskrnl.exe.

    I've updated the network adapter to the most recent available drivers from Intel, but I'm getting that BSOD 2-3 times a day.

    Any help would be very appreciated.
    Amir.

    :)
     
    amir77a, Mar 1, 2017
    #1

  2. BSOD with BAD_POOL_HEADER appears on a random basis every few weeks on W10 64 machine

    Hi there, yes I forgot that Malware did an update yesterday as well. Bummer! I'm not using the freebie version of Malware, so am bit loathe to turn it off as it has so far, along with Bit Defender, kept me clean from internet nasties. However, I will turn
    off Rapport, and see if that has an effect. If I still get this, I'll turn off Malware and send them the issue.

    Thanks very much for your help.
     
    Malfunctionh, Mar 1, 2017
    #2
  3. BSOD with BAD_POOL_HEADER appears on a random basis every few weeks on W10 64 machine

    OK, suffered another BSOD crash, so have now taken Malwarebyte off line. Since then, the system has been stable, so I will take this up with them.

    Thanks once again.
     
    Malfunctionh, Mar 1, 2017
    #3
  4. axe0 New Member

    BSOD on a random basis - problem with network adapter?

    axe0, Mar 1, 2017
    #4
  5. amir77a Win User
    I've made the threat scan with all the suggested tools.

    Some threats (mainly tracking cookies) found and removed, but crashes continues.

    Other findings are false positives.
     
    amir77a, Mar 5, 2017
    #5
  6. axe0 New Member
    I would not call the findings a false positive, there are reasons why the findings are marked as P.U.P.

    Have you used Driver Booster 4 for installing drivers?
     
    axe0, Mar 5, 2017
    #6
  7. amir77a Win User
    Yes, I did used Driver Booster 4 for drivers installation, BUT only after the BSOD begun.

    Latest driver of the Network card was downloaded by me from Intel.

    What is P.U.P ?
     
    amir77a, Mar 5, 2017
    #7
  8. axe0 New Member

    BSOD on a random basis - problem with network adapter?

    Potential Unwanted Program (sometimes Potential Unsafe Program).

    Remove the drivers that DB4 has installed, regardless of when it is been used, it causes problems.


    Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely including PSU, cooling and other used stuff like mouse, keyboard, monitor, case, etc.
    The PSU, cooling and other stuff are NOT mentioned in the tool.
    In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.

    BSOD on a random basis - problem with network adapter? [​IMG]


    BSOD on a random basis - problem with network adapter? [​IMG]
     
    axe0, Mar 5, 2017
    #8
  9. amir77a Win User
    All specs are updated now.
     
    amir77a, Mar 5, 2017
    #9
  10. axe0 New Member
    Looks like you need to download most of your drivers from Intel *Smile
    I'd say, visit Intel support page for your motherboard and install the drivers available.
     
  11. amir77a Win User
    Intel doesn't offer support for Windows 10 for my motherboard.

    As for the network adapter, already did that from Intel. No other available drivers.
     
    amir77a, Mar 5, 2017
    #11
  12. amir77a Win User

    BSOD on a random basis - problem with network adapter?

    Thanks for the important info.

    Due to multiple BSOD, I've decided to format the drive and reinstall Windows 10.

    At current 24 hours with no BSOD..
     
    amir77a, Mar 13, 2017
    #13
  13. Is there any news or did you fix the problem?
     
    BSODHunter, May 8, 2017
    #14
  14. amir77a Win User
    Since the clean installation no BSOD at all.

    Thanks for your comments.
     
    amir77a, May 8, 2017
    #15
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BSOD on a random basis - problem with network adapter?

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