Windows 10: BSOD on brand-new laptop

Discus and support BSOD on brand-new laptop in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi all, I have recently bought new laptop (Dell Vostro 5468). I did clean install of Windows 10 and installed additional harddrive. Today I have... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by menteith, Apr 28, 2017.

  1. menteith Win User

    BSOD on brand-new laptop


    Hi all,

    I have recently bought new laptop (Dell Vostro 5468). I did clean install of Windows 10 and installed additional harddrive. Today I have experienced a BSOD. I had many programs running when a blue screen appeared. I had a look at logs and what is bugging me is this error:

    Code: A corrected hardware error has occurred.Component: PCI Express Root Port[/quote] Does it mean I have faulty hardware? Perhaps it is not important but I didn't install all the drivers. I have only drivers for graphics, WiFi and chipset.

    Thanks in advance

    :)
     
    menteith, Apr 28, 2017
    #1
  2. Amb3r311 Win User

    BSOD on brand new laptop!

    I got a brand new laptop thursday and within about 3 hours I got the dreaded blue screen of death. Upon restarting I got the BSOD loop. The only things I had installed were avira antivirus, firefox, and I started to download a free game (got the code with
    the new laptop): watchdogs 2. The game was a huge 20+ gb download and the crash happened halfway through that.

    There have been two messages on the BSOD pages: KERNAL_SECURITY_CHECK FAILURE and IRQL_NOT_LESS_OR_EQUAL

    I am able to start in safe mode. I clicked on each driver and autochecked for updates. Only one updated: killer wireless card.

    Here's a link to my dmp files:

    https://drive.google.com/open?id=0B2_D6pCPI6cNTmNueWd6T0ZRMlU


    Please help!
     
    Amb3r311, Apr 28, 2017
    #2
  3. lacrumb Win User
    BSOD on brand new laptop!

    When you purchased it did it have an antivirus program install other than Windows Defender?

    Also what make and model on laptop?
     
    lacrumb, Apr 28, 2017
    #3
  4. axe0 New Member

    BSOD on brand-new laptop

    Hi menteith,

    Both the crashes and the hardware reports point to your Intel wifi adapter.
    Did you install the drivers from Dell or Windows Update?
     
  5. menteith Win User
    Thanks for your reply. I took the latest drivers from Intel's page because drivers from Dell's were a bit older. Windows Update doesn't have the drivers for my WiFi at all.
     
    menteith, Apr 29, 2017
    #5
  6. axe0 New Member
    That might explain a few things, you should get your drivers from Dell only.
     
  7. menteith Win User
    I will install the drivers from Dell and I will report whether it helps or not.
     
    menteith, Apr 5, 2018
    #7
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BSOD on brand-new laptop

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