Windows 10: BSoD on HP laptops . please let me know how to upload the MEMORY DUMP for your reference....

dumps pointed to same driver: IMAGE_NAME: ntkrnlmp.exe.


STACK_TEXT:

ffffc080`065f7498 fffff800`9e8245db : 00000000`0000001e ffffffff`c0000005 00000000`00000000 00000000`00000008 : nt!KeBugCheckEx

ffffc080`065f74a0 fffff800`9e99d5c2 : ffffc080`065f7c98 ffffc080`065f7d30 00000000`00000001 ffffab8e`00000400 : nt!KiDispatchException+0x23b

ffffc080`065f7b50 fffff800`9e99a5bf : ffffab8e`e130c710 00000000`00020000 ffffc080`065f8078 ffffc080`065f7e80 : nt!KiExceptionDispatch+0xc2

ffffc080`065f7d30 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x3ff



THREAD_SHA1_HASH_MOD_FUNC: 2e9ab7e93b3f60731b8608f9c5cc37cdb42d594f


THREAD_SHA1_HASH_MOD_FUNC_OFFSET: d8c297248f736862fb5820ad835e754aa4ca0f9d


THREAD_SHA1_HASH_MOD: d084f7dfa548ce4e51810e4fd5914176ebc66791


FOLLOWUP_IP:

nt!KiDispatchException+23b

fffff800`9e8245db cc int 3


FAULT_INSTR_CODE: a68b4ccc


SYMBOL_STACK_INDEX: 1


SYMBOL_NAME: nt!KiDispatchException+23b


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: nt


IMAGE_NAME: ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 5b1a130c


STACK_COMMAND: .thread ; .cxr ; kb


BUCKET_ID_FUNC_OFFSET: 23b


FAILURE_BUCKET_ID: 0x1E_nt!KiDispatchException


BUCKET_ID: 0x1E_nt!KiDispatchException


PRIMARY_PROBLEM_CLASS: 0x1E_nt!KiDispatchException


From Hariharan:


STACK_TEXT:

ffffba01`2fb9a8f8 fffff803`74397569 : 00000000`0000000a 00000000`00000008 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx

ffffba01`2fb9a900 fffff803`74393c19 : ffffba01`00000012 ffff7c13`229baac4 ffffa48e`9bc32180 ffffa48e`9bc32140 : nt!KiBugCheckDispatch+0x69

ffffba01`2fb9aa40 fffff803`7430bb85 : ffffa48e`9c4562e0 ffffa48e`87ec7bc0 ffffba01`2fb9b1d0 ffffba01`2fb9ac40 : nt!KiPageFault+0x519

ffffba01`2fb9abd0 fffff805`1d49e396 : ffffba01`00000000 ffffba01`2fb9ac40 ffffba01`2fb9b1d0 00000000`00000000 : nt!KeResetEvent+0x25

ffffba01`2fb9ac00 fffff805`1d4a418b : 00000000`00000000 00000000`000000ff ffffa48e`8b82ae00 fffff803`7cfa1dab : NTFS!NtfsNonCachedIo+0x436

ffffba01`2fb9aea0 fffff805`1d4a571a : ffffba01`2fb9b1d0 ffffa48e`9c4562e0 ffffa48e`87ec7bc0 00000000`02600000 : NTFS!NtfsNonCachedUsaWrite+0x67

ffffba01`2fb9af30 4d4c3030`30315453 : 314b5231`2d353330 00000000`00003237 00000000`00000000 00000000`00000000 : NTFS!NtfsCommonWrite+0xeda

ffffba01`2fb9b1a0 314b5231`2d353330 : 00000000`00003237 00000000`00000000 00000000`00000000 00000037`4d535200 : 0x4d4c3030`30315453

ffffba01`2fb9b1a8 00000000`00003237 : 00000000`00000000 00000000`00000000 00000037`4d535200 5a543545`445a0000 : 0x314b5231`2d353330

ffffba01`2fb9b1b0 00000000`00000000 : 00000000`00000000 00000037`4d535200 5a543545`445a0000 00000000`00005748 : 0x3237



THREAD_SHA1_HASH_MOD_FUNC: 104bbc3776392b1425975596250d0c7a8d7b42f5


THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 71f672d5d69f92900157caac194235851711e9f1


THREAD_SHA1_HASH_MOD: dee71f9cbf76cb1932a43ff0ef5bbcfb69be94b3


FOLLOWUP_IP:

nt!KeResetEvent+25

fffff803`7430bb85 f00fba2907 lock bts dword ptr [rcx],7


FAULT_INSTR_CODE: 29ba0ff0


SYMBOL_STACK_INDEX: 3


SYMBOL_NAME: nt!KeResetEvent+25


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: nt


IMAGE_NAME: ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 5a9ca12c


STACK_COMMAND: .thread ; .cxr ; kb


BUCKET_ID_FUNC_OFFSET: 25


FAILURE_BUCKET_ID: AV_nt!KeResetEvent


BUCKET_ID: AV_nt!KeResetEvent


PRIMARY_PROBLEM_CLASS: AV_nt!KeResetEvent


and from Mohan Kumar:


STACK_TEXT:

ffffa10b`57341328 fffff800`498f32bd : 00000000`0000001e ffffffff`c0000005 00000000`01000000 00000000`00000008 : nt!KeBugCheckEx

ffffa10b`57341330 fffff800`49a43042 : c00000bb`f9560000 8a000000`17d93121 ffffa10b`57341ab8 00000000`00000000 : nt!KiDispatchException+0x58d

ffffa10b`573419e0 fffff800`49a3fbbf : c00000bb`f956b700 00000000`00000001 ffffcc89`ebb4fcb0 ffffcc89`fe0e3a50 : nt!KiExceptionDispatch+0xc2

ffffa10b`57341bc0 00000000`01000000 : 00000051`00000028 0000000b`0000005a 00000000`00000000 4d4c3030`30315453 : nt!KiPageFault+0x3ff

ffffa10b`57341d50 00000051`00000028 : 0000000b`0000005a 00000000`00000000 4d4c3030`30315453 314b5231`2d353330 : 0x1000000

ffffa10b`57341d58 0000000b`0000005a : 00000000`00000000 4d4c3030`30315453 314b5231`2d353330 00000000`00003237 : 0x00000051`00000028

ffffa10b`57341d60 00000000`00000000 : 4d4c3030`30315453 314b5231`2d353330 00000000`00003237 00000000`00000000 : 0x0000000b`0000005a



THREAD_SHA1_HASH_MOD_FUNC: 2e9ab7e93b3f60731b8608f9c5cc37cdb42d594f


THREAD_SHA1_HASH_MOD_FUNC_OFFSET: c271607aaddf50fb1dd43e22f19afc93e33dcb02


THREAD_SHA1_HASH_MOD: d084f7dfa548ce4e51810e4fd5914176ebc66791


FOLLOWUP_IP:

nt!KiDispatchException+58d

fffff800`498f32bd 90 nop


FAULT_INSTR_CODE: cccccc90


SYMBOL_STACK_INDEX: 1


SYMBOL_NAME: nt!KiDispatchException+58d


FOLLOWUP_NAME: MachineOwner


MODULE_NAME: nt


IMAGE_NAME: ntkrnlmp.exe


DEBUG_FLR_IMAGE_TIMESTAMP: 5b3f12f4


STACK_COMMAND: .thread ; .cxr ; kb


BUCKET_ID_FUNC_OFFSET: 58d


FAILURE_BUCKET_ID: 0x1E_c0000005_X_nt!KiDispatchException


BUCKET_ID: 0x1E_c0000005_X_nt!KiDispatchException


PRIMARY_PROBLEM_CLASS: 0x1E_c0000005_X_nt!KiDispatchException

:)

 

Memory dump upload

I've made the changes and will let you know when I have a full kernel memory dump uploaded.

 

Driver verifier dump file BSOD

The Memory dump you uploaded was had a bugcheck of 50, not C4(Driver verifier Detected Violation). Nothing constructive was found in the dump, though.

Step 1:

Configure your PC to generate MiniDumps:

Configure Windows 10 to Create Minidump on BSOD

Step 2:

Do a memory Test:

Memory problems.

 

Memory dump upload

Aaron

In most situations it is preferable to configure the computer to produce a kernel memory dump when system failure occurs. A complete memory dump is a very large file to handle so it is more practical to work with Kernel memory dumps when trying
to resolve blue screen errors.



Please change your dump files settings to produce a Kernel memory dump. Select the keyboard shortcut
Win+X, Control Panel, System, Advanced system settings, Advanced tab, and click the Startup Recovery
Settings button. Under System failure check the boxes before
Write an event to the system log and Automatically restart. Change the Write debugging information option using the scroll to the right to
Kernel memory dump. Click OK and, in the next window click
Apply and OK. Restart your computer to apply the changes.

Please upload to your OneDrive the next dump file created after changing the settings.

I will be looking at your other files but the dump files is too large.