Windows 10: Bsod on my asus laptop, error: netio.sys

Hello dear forum members,

since 24.9.2016 I have a annoying problem with my laptop. On this day a lot of updates were installed and since this moment I have one or two bsod every day. They most occur while I am using google chrome or switching from chrome to a other program.

Edit: I am working on an Asus G501VW with an:

• i6700HQ (2.6ghz),
• GeForce GTX960M (4gb)
• 8gb OEM 260pin SO-DIMM DDR4 - DDR4 2133 MHz (4gb are solid, 4 are removable)
• motherboard: Intel HM170 (Skylake PCH-H)

I have red to posting instructions, and I hope that I haven't forgotten anything important. If you need something else, please let me know.

And I am sorry for my bad english, I haven't written something in english since years....


Sincerely

:)

 

BSOD when browsing the web. "SYSTEM_SERVICE_EXCEPTION (netio.sys)"

Hi everyone,

I've been getting this BSOD for the past 2 months while browsing the web and I'm trying to figure what could be causing it. I've been getting the "SYSTEM_SERVICE_EXCEPTION (netio.sys)" error displayed on the BSOD and my laptop restarts itself.

Any idea what could be causing it?

 

BSOD while playing videos in VLC Media Player

I have been continuously been getting this BSOD error "DRIVER_IRQL_NOT_LESS_OR_EQUAL". NETIO.sys is the file that has been failing.

My system is a Intel Core i5 6400 Asus H-170 mobo 8GB Kingston HyperX 2133.

Below is the link to the system.dmp file.

MEMORY.rar

 

Nobody? Did I forget something?

 

Hi Andreas,

Apologies for the delay, we're very busy both in RL and here.

Please uninstall ASUS ROG Game First III, it looks to be causing the crashes.

 

Hello, and thank you very much for the answer.

I've uninstalled the game first III yesterday because of an older but nearly identical thread in an Asus Rog forums...

Yesterday no bsod occured.... I will wait some time and look if the bsod occurs again, however I will write a short comment here after some time, for other people with the same problem.

 

No bsod since almost three days, I think the problem has been solved *Smile

 

Thanks again for your help, it's really great, that you are so nice and help other people with their problems *Smile