Windows 10: BSOD on my new computer

Discus and support BSOD on my new computer in Windows 10 BSOD Crashes and Debugging to solve the problem; I have a problem with my new computer, i often get Blue Screens. I have reinstalled my computer, and i still get blue screens . I have removed my... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by berkilurki, Dec 20, 2015.

Page 1 of 3
  1. BERKILURKI
    berkilurki Win User

    BSOD on my new computer


    I have a problem with my new computer, i often get Blue Screens. I have reinstalled my computer, and i still get blue screens . I have removed my grafic card and i still get the blue screens, both in load and idle.

    Any help would be appreciated. Thanks!

    :)
     
    berkilurki, Dec 20, 2015
    #1
  2. MAGACHE
    Magache Win User

    Computer has been BSOD randomly on my new PC build. Seems to only happen when i am gaming

    I've already updated the Bios, firmware for my Hard drives, latest drivers for my gpu etc prior to making this thread. I was thinking the dump file would help lead to what exactly may be causing the issue.
     
    Magache, Dec 20, 2015
    #2
  3. MAGACHE
    Magache Win User
    Computer has been BSOD randomly on my new PC build. Seems to only happen when i am gaming

    Wondering if someone could shed some light on how to fix this error. has happened 3 times so far.

    The computer has rebooted from a bugcheck. The bugcheck was: 0x0000000a (0xffffffffffffffff, 0x00000000000000ff, 0x0000000000000000, 0xfffff800489ffa86). A dump was saved in: C:\WINDOWS\Minidump\122317-6781-01.dmp. Report Id: e55d5b43-cbd4-4fa6-924b-e2eac4fcd972.

    Minidump

    Thanks
     
    Magache, Dec 20, 2015
    #3
  4. AXE0
    axe0 New Member

    BSOD on my new computer

    Hi berkilurki,

    Welcome to the 10forums.

    Please uninstall Panda and use Windows Defender as alternative while troubleshooting.
    Panda - Uninstall Completely - Windows 7 Help Forums
    Code: *** WARNING: Unable to verify timestamp for PSINAflt.sys *** ERROR: Module load completed but symbols could not be loaded for PSINAflt.sys[/quote] The Intel ethernet network driver has been flagged, unfortunately I couldn't find drivers at Intel.
    Please check ASUS for driver updates for the Intel(R) Ethernet Connection (2) I219-V device.
    Code: ffffd001`d100ee48 fffff800`e944c6b5Unable to load image \SystemRoot\system32\DRIVERS\e1d65x64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for e1d65x64.sys *** ERROR: Module load completed but symbols could not be loaded for e1d65x64.sys e1d65x64+0x1c6b5 1: kd> lmvm e1d65x64 start end module name fffff800`e9430000 fffff800`e94b5000 e1d65x64 T (no symbols) Loaded symbol image file: e1d65x64.sys Image path: \SystemRoot\system32\DRIVERS\e1d65x64.sys Image name: e1d65x64.sys Timestamp: Thu Jun 18 18:37:56 2015 (5582F3E4) CheckSum: 0008FF35 ImageSize: 00085000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Please uninstall everything of Intel graphics using Display Driver Uninstaller and install new drivers from Intel. Be sure to ONLY install the drivers using custom/advanced options.
    Attachment 54688
    Code: ffffd000`234a26e0 fffff800`d639b826Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for igdkmd64.sys *** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x5b826 1: kd> lmvm igdkmd64 start end module name fffff800`d6340000 fffff800`d6986000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys Image name: igdkmd64.sys Timestamp: Thu Aug 13 21:32:20 2015 (55CCF0C4) CheckSum: 0061CC1C ImageSize: 00646000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]
     
    axe0, Dec 20, 2015
    #4
  5. BERKILURKI
    berkilurki Win User
    I have unistall the panda antivirus, i also unistalled the intel Graphics driver using display driver uninstaller. And reinstalled the Graphics driver. It didnt take long time before i got an other blue screen. This time it was BAD_POOL_HEADER.
    What can cause this error?
     
    berkilurki, Dec 20, 2015
    #5
  6. AXE0
    axe0 New Member
    Bad or corrupted drivers, it is recommended to run the DM log collector when a bluescreen has occured.
     
    axe0, Dec 21, 2015
    #6
  7. BERKILURKI
    berkilurki Win User
    Ok, I re did the Log DM Collector Tool with the new crashes.
     
    berkilurki, Dec 21, 2015
    #7
  8. AXE0
    axe0 New Member

    BSOD on my new computer

    If you are overclocking anything revert back to stock while troubleshooting
    Code: CPUID: "Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz" MaxSpeed: 3500 CurrentSpeed: 3504[/quote] Please remove ASUS software, it is known for causing bluescreens.
     
    axe0, Dec 21, 2015
    #8
  9. BERKILURKI
    berkilurki Win User
    i don´t think i have overclocked my computer, how do i go back to stock?
     
    berkilurki, Dec 21, 2015
    #9
  10. AXE0
    axe0 New Member
    Check in your BIOS for the frequencies.
     
    axe0, Dec 21, 2015
    #10
  11. BERKILURKI
    berkilurki Win User
    I cheked the frequencis in BIOS and it was set to auto, and the CPU target was 3500 MHz, i opend steam and i got an other blue screen.
     
    berkilurki, Dec 21, 2015
    #11
  12. AXE0
    axe0 New Member
    BSOD on my new computer [​IMG]
    Diagnostic Test
    BSOD on my new computer [​IMG]
    RAM TEST

    BSOD on my new computer [​IMG]
    Run MemTest86+ - Test RAM - Windows 10 Forums


    BSOD on my new computer [​IMG]
    Note
    BSOD on my new computer [​IMG]


    MemTest86+ needs to be run for at least 8 passes for conclusive results. Set it running before you go to bed and leave it overnight. We're looking for zero errors here. Even a single error will indicate RAM failure.
     
    axe0, Dec 21, 2015
    #12
  13. BERKILURKI
    berkilurki Win User

    BSOD on my new computer

    I tested the ram with Memtest86, I let it run for 8 passes and it didn't find any errors. I tried to play game from steam but stem crashed. Then I tried to install a game that I got for Christmas. Steam crashed an I got an other blue screen.
     
    berkilurki, Dec 29, 2015
    #13
  14. AXE0
    axe0 New Member
    Is Panda still removed?
     
    axe0, Dec 29, 2015
    #14
  15. BERKILURKI
    berkilurki Win User
    Yes, Panda is removed.
     
    berkilurki, Dec 29, 2015
    #15
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