Windows 10: BSOD on my new PC

Discus and support BSOD on my new PC in Windows 10 Software and Apps to solve the problem; Hello, I built this PC some years ago and upgraded from time to time, and this month I started having multiple BSOD KMODE_EXCEPTION_NOT_HANDLEDPlease... Discussion in 'Windows 10 Software and Apps' started by Rodrigo Díaz Dagnino, Jul 27, 2023.

  1. BSOD on my new PC


    Hello, I built this PC some years ago and upgraded from time to time, and this month I started having multiple BSOD KMODE_EXCEPTION_NOT_HANDLEDPlease find the minidumps in this onedrive folder: Rod-Minidump.zipMy analysis says the following:ntkrnlmp.exe nt!HvlpVtlCallExceptionHandler+0x22 This is the core Windows kernel module.And I don't know how to fix it, I reinstalled windows from cero, replaced my RAM, replaced thermal paste and reseated all the hardware but I still get this BSOD constantly.Thank you in advance.

    :)
     
    Rodrigo Díaz Dagnino, Jul 27, 2023
    #1
  2. Thrackan Win User

    PC reboots (no BSOD) on CPU stress

    Hi fellow TPU members,

    not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

    Stuff broke. Also, stuff remained intact somehow.

    I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

    I tested:
    • Memtest86+, left overnight, 0 errors
    • Scanned the HDD for errors, nothing there
    • Left FurMark burning up the GFX card and drawing some power, no problems there
    • Ran Ubuntu from a Live CD doing nothing special, didn't crash
    • Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
    • Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.
    Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
    Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
    I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
    Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?
     
    Thrackan, Jul 27, 2023
    #2
  3. BSOD help with new PC

    Hi,

    My new PC (Win 10) has a BSOD every few minutes with a DPC Watchdog violation.

    I've followed a number of the typical debug steps:

    • Updated drivers inc. chipset and graphics
    • In device manager checked IDE ATA/ATAPI controllers, the driver is storahci.sys and I've tried to updated using the Standard SATA AHCI Controller on my PC
    • No external devices are attached
    • removed AV
    • Disabled Sound drivers in device manager

    Still the problems are occurring frequently. I have a minidmp file here: 012718-5515-01.dmp

    and there is also a 700MB memory.dmp that I can share if it is helpful?

    Grateful for any advice that anyone can share. Thanks in advance.
     
    KrisCoverdale, Jul 27, 2023
    #3
  4. alexsubri Win User

    BSOD on my new PC

    BSOD- atikmpag.sys

    This is most likely due to an installation/upgrade error with ATI driver's. I suggest doing DriveSweeper and the following:
    • Drivesweeper all drivers & in Safe Mode
    • Unistall all drivers that aren't used in DriveSweeper (CCC Profiler Updates, MSI AfterBurner, anything related to ATI that use's it's drivers.)
    • After you do this, the first thing you need to do is go into Device Manager and Unistall your ATI Drivers
    BSOD on my new PC [​IMG]


    Once your done, restart the PC and then try installing the latest drivers.


    I had several issues with this in the past, but I overcame it with logical reasoning and whenever I have a driver issue, I just use these steps and I always overcome the problem.

    Best of luck! *Toast :toast:
     
    alexsubri, Jul 27, 2023
    #4
Thema:

BSOD on my new PC

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