Windows 10: BSOD on new PC

I have a new pc and it keeps blue screening. Here is the bsod minidump files and the msinfo32 files. How can I fix it?


Onedrive link: https://1drv.ms/u/s!Akmg3XD3oRpeh2q0xJE4c79DQXot?e=nqONWF


system specs:

ryzen 5 3600

gigabyte rx 5600xt

16gb 3600mhz pny xlr8 rgb

crucial 500gb nvme ssd p2

evga 700w 80+ gold

asus b550m-a wifi motherboard

windows 10


I already changed the ram sticks and the power supply. I also ran memtest86.

:)

 

PC reboots (no BSOD) on CPU stress

Hi fellow TPU members,

not too long ago, the box my gf's PC was transported in gave way on the stairs. Yes, you got it right, that sent a PC tumbling down a flight of steps alright.

Stuff broke. Also, stuff remained intact somehow.

I bought her a new case, new CPU cooler and we removed the floppy drive, so far so good. But the PC started crashing for no apparent reason, without a BSOD.

I tested:

• Memtest86+, left overnight, 0 errors
• Scanned the HDD for errors, nothing there
• Left FurMark burning up the GFX card and drawing some power, no problems there
• Ran Ubuntu from a Live CD doing nothing special, didn't crash
• Ran OCCT, Linpack, Prime95, all 3 caused reboots within minutes
• Oh, and I disabled "Restart on error" so I'm sure it's not a BSOD.

Now, I can still try and test something CPU intensive on Ubuntu, but my guess is the CPU didn't survive.
Before I do anything drastic like whippin' out the magic wallet and get her a new AMD quad, is there anything I didn't see?
I'm guessing the motherboard could be borkered as well, but can I check that other than replacing the CPU with a working one?
Any suggestions on which proggies I can use from an Ubuntu Live CD to stress the CPU?

 

BSOD help with new PC

Hi,

My new PC (Win 10) has a BSOD every few minutes with a DPC Watchdog violation.

I've followed a number of the typical debug steps:

• Updated drivers inc. chipset and graphics
• In device manager checked IDE ATA/ATAPI controllers, the driver is storahci.sys and I've tried to updated using the Standard SATA AHCI Controller on my PC
• No external devices are attached
• removed AV
• Disabled Sound drivers in device manager

Still the problems are occurring frequently. I have a minidmp file here: 012718-5515-01.dmp

and there is also a 700MB memory.dmp that I can share if it is helpful?

Grateful for any advice that anyone can share. Thanks in advance.

 

Brand new PC BSoD

Hi,

Corrupted drivers and system files are one of the possible reasons why this issue is happening. We'd like to get additional information to help resolve the issue. Kindly answer the following questions below:

• What is the stop error code showing on the screen whenever you experience BSoD? (e.g.: 0x0000000A, 0x0000003B, and 0x000000EF)
  
• Did you installed any third-party applications on your new computer before the issue started?
  
• Is there a specific action you're doing on the computer that triggers BSoD?
  

In the meantime, we suggest performing the possible solutions in this
article
to help resolve blue screen errors.

We'll keep an eye out for your response.