Windows 10: BSOD on restart with Machine Check Exception

Discus and support BSOD on restart with Machine Check Exception in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, I've been having BSOD issues on Windows 10 builds 1607-1803. I have in the past been using build 1511 for a year without problems on this... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by bbear978, May 1, 2018.

  1. bbear978 Win User

    BSOD on restart with Machine Check Exception


    Hello, I've been having BSOD issues on Windows 10 builds 1607-1803. I have in the past been using build 1511 for a year without problems on this HPE-450f desktop. This particular BSOD occurs during a restart and apparently only during restarts of any kind including with Cumulative updates, manual graphics card updates, or even during a general restart instead of Shutdown.

    Cumulative update restarts will climb to 30% and the circling dots will freeze which will instantly BSOD with Machine_Check_Exception. Once this happens the system is froze and I'm required to reboot by holding the power button down. Each and every bootup from this point on will BSOD during the circling dots phase with the same Machine_Check_Exception while Windows 10 is trying to load.

    I am able to get into safe mode to run the DM log collector tool but I'm not sure if a proper dump file is being created for analyzing it comes back with path not found. Any tips or workaround for this would be appreciated. I'm including the DM log files.

    :)
     
    bbear978, May 1, 2018
    #1

  2. BSOD Machine Check Exception

    Hi Melvin,

    Thank you for letting us know that you are no longer facing the issue. We appreciate your effort.

    If you have any Windows related queries in the future, let us know, We will be glad to help.

    Thank you for contacting Microsoft Community.
     
    Wungraileng Vashi, May 1, 2018
    #2
  3. BSOD Machine Check Exception

    Hey everyone,

    This BSOD has become a daily thing now and it always happens while I am playing a particular game (Skyforge). The crash is fairly random from as quick as 5 minutes to as long as couple of hours while playing the game. I noticed that 'Windowed Mode' of the
    game helps delay the BSOD but it is still disappointing as this is a relatively new system and to have BSODs at the start is just :/ I run a MSI GE62 2QD Apache Pro and have not altered anything since I purchased it ~6 months ago (aside from clearing bloatwares).
    It was pre-installed with Windows 8.1 and I have tried the following in sequence:

    1. Updating drivers via Windows Update and via MSI Support page

    2. Updating to the latest Nvidia Graphic Driver

    -The following changed the BSOD from Machine Check Exception to Driver_IRQL_Not_Less_Than_Or_Equal bwcW8x64.sys which relates to a variety of .sys files including but not limited to (acpiex.sys, rdyboost.sys, bwcW8x64.sys, etc.)

    3. Uninstalled the latest Nvidia Graphic Driver and allowed Windows to automatically reinstall Nvidia Graphics Driver

    -Back to Machine Check Exception

    4. Cleaned all my fans, reseated RAM, fans are working

    5. Monitored my temps, usually in the range of 40-60 (can reach 70~80 sometimes but this only lasts couple of seconds?)

    6. Stressed test with Prime95 for 6 hours, no errors

    7. Reinstalled Skyforge

    8. Ran Driver Verifier

    -Windows BSOD constantly, driver localised to hal.dll +37745 and ntoskrnl.exe (sadly I have lost the driver file because of 9)

    9. Upgrade AND clean install to Windows 10

    -BSOD again Machine Check Exception within minutes of game (hal.dll +364b1)

    10. Please help BSOD on restart with Machine Check Exception :(

    BlueScreenView dump file:

    032816-47828-01.dmp

    MSInfo:

    TEST.TXT

    I hope I have not missed out anything so that the team can help me with this issue. If there's anything else you need just let me know. You will have my eternal gratitude x
     
    Melvin Lim_114, May 1, 2018
    #3
  4. bbear978 Win User

    BSOD on restart with Machine Check Exception

    Hello, I've been having BSOD issues on Windows 10 builds 1607-1803. I have in the past been using build 1511 for a year without problems on this HPE-450f desktop. This particular BSOD occurs during a restart and apparently only during restarts of any kind including with Cumulative updates, manual graphics card updates, or even during a general restart instead of Shutdown.

    Cumulative update restarts will climb to 30% and the circling dots will freeze which will instantly BSOD with Machine_Check_Exception. Once this happens the system is froze and I'm required to reboot by holding the power button down. Each and every bootup from this point on will BSOD during the circling dots phase with the same Machine_Check_Exception while Windows 10 is trying to load.

    I am able to get into safe mode to run the DM log collector tool but I'm not sure if a proper dump file is being created for analyzing it comes back with path not found. Any tips or workaround for this would be appreciated. I'm including the DM log files.

    :)
     
    bbear978, May 6, 2018
    #4
Thema:

BSOD on restart with Machine Check Exception

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