Windows 10: BSOD on Startup only - page fault in non paged area

Discus and support BSOD on Startup only - page fault in non paged area in Windows 10 BSOD Crashes and Debugging to solve the problem; Hi, I recently experienced this BSOD and i can't seem to locate whats been giving me this problem from event viewer, i suspect it maybe related to a... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by karljchan, Aug 9, 2016.

  1. karljchan Win User

    BSOD on Startup only - page fault in non paged area


    Hi, I recently experienced this BSOD and i can't seem to locate whats been giving me this problem from event viewer, i suspect it maybe related to a driver? However im not too sure since i did install a several drivers prior to this, and i couldnt restore back to my last known good configuration.

    Attached is the zip file of my log.

    Thanks for your assistance.

    :)
     
    karljchan, Aug 9, 2016
    #1

  2. BSOD Page Fault In Non Paged Area

    Hi there,

    Here is a link to my DMP file. https://ufile.io/c612q

    Also, I ran WhoCrashed and it seems to give me a little more insight.


    BSOD on Startup only - page fault in non paged area [​IMG]
     
    JonathanLamb, Aug 9, 2016
    #2
  3. BSOD Page Fault In Non Paged Area

    Hello,

    We need log files(called dump files) that tell us what lead to crash.

    Please share them with us for a better analysis of the problem. Instructions can be found here:

    https://answers.microsoft.com/en-us/windows/for...
     
    Sumit Dhiman2, Aug 9, 2016
    #3
  4. philc43 Win User

    BSOD on Startup only - page fault in non paged area

    Hello karljchan *Smile

    I've had a look at your log files and can see a couple of drivers that were picked out in the crash dump file. They are shown below:
    Code: ffffd000`2595b8b8 fffff800`506ac641Unable to load image \??\C:\Program Files (x86)\Norton 360\NortonData\22.5.5.15\Definitions\BASHDefs\20160802.002\BHDrvx64.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for BHDrvx64.sys *** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys BHDrvx64+0xac641 BugCheck 50, {fffff80100000000, 0, fffff801ea905322, 2} *** WARNING: Unable to verify timestamp for O2FJ2x64.sys *** ERROR: Module load completed but symbols could not be loaded for O2FJ2x64.sys Could not read faulting driver name Probably caused by : O2FJ2x64.sys ( O2FJ2x64+d198 )[/quote] The first one is from Norton and for now I would suggest you uninstall Norton using the Norton Removal tool. The built-in W10 Windows defender is perfectly good as an anti-virus measure.

    The second one is from a O2Micro Card Reader, I am not sure if this is one you have installed or comes built in to your laptop. In any case it would be worth looking for updated drivers if available from Lenovo or O2Micro.
     
    philc43, Aug 9, 2016
    #4
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BSOD on Startup only - page fault in non paged area

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