Windows 10: BSOD on Surface Pro 4

I'm having issues with UNEXPECTED_STORE_EXCEPTION and CRITICAL_PROCESS_DIED, plus the graphics have gone off and then recovered several times.

I have attached the report

:)

 

Surface 4 Pro BSOD

Hi Richard,

We would like to know if you still need help regarding the issue you are encountering with your system. Kindly update us on the status of your concern.

Regards.

 

Surface 4 Pro BSOD

I am having trouble with blue screens, I am attaching the contents a some mini dumps from blue screen view

My symptoms are very random, and affects excel, outlook and the pdf reader, I'm starting to point to a ram situation.

I have ran a system restore to an earlier date, and updated all the drivers

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==================================================

Dump File : 071817-19453-01.dmp

Crash Time : 7/18/2017 8:02:50 AM

Bug Check String : BAD_POOL_CALLER

Bug Check Code : 0x000000c2

Parameter 1 : 00000000`00000007

Parameter 2 : 00000000`00000000

Parameter 3 : 00000000`00000000

Parameter 4 : ffffc10d`65595f38

Caused By Driver : fwpkclnt.sys

Caused By Address : fwpkclnt.sys+1ca5

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+16bfd0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\WINDOWS\Minidump\071817-19453-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 15063

Dump File Size : 196,684

Dump File Time : 7/18/2017 8:04:07 AM

==================================================

==================================================

Dump File : 071417-9734-01.dmp

Crash Time : 7/14/2017 9:11:02 PM

Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL

Bug Check Code : 0x000000d1

Parameter 1 : 00000000`0000000a

Parameter 2 : 00000000`00000002

Parameter 3 : 00000000`00000000

Parameter 4 : fffff80b`0bcccd58

Caused By Driver : tcpip.sys

Caused By Address : tcpip.sys+cd58

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+16bfd0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\WINDOWS\Minidump\071417-9734-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 15063

Dump File Size : 570,844

Dump File Time : 7/14/2017 9:12:45 PM

==================================================

==================================================

Dump File : 070417-11859-01.dmp

Crash Time : 7/4/2017 8:08:06 AM

Bug Check String : DRIVER_IRQL_NOT_LESS_OR_EQUAL

Bug Check Code : 0x000000d1

Parameter 1 : 00000000`00000008

Parameter 2 : 00000000`00000002

Parameter 3 : 00000000`00000000

Parameter 4 : fffff807`3fa54f6c

Caused By Driver : hal.dll

Caused By Address : hal.dll+1c9f4

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+16bfd0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\WINDOWS\Minidump\070417-11859-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 15063

Dump File Size : 566,636

Dump File Time : 7/4/2017 8:09:41 AM

==================================================

==================================================

Dump File : 062817-8781-01.dmp

Crash Time : 6/28/2017 8:47:06 AM

Bug Check String : BAD_POOL_CALLER

Bug Check Code : 0x000000c2

Parameter 1 : 00000000`00000007

Parameter 2 : 00000000`00000000

Parameter 3 : 00000000`00000000

Parameter 4 : ffff978f`c2f82ab8

Caused By Driver : fwpkclnt.sys

Caused By Address : fwpkclnt.sys+1ca5

File Description :

Product Name :

Company :

File Version :

Processor : x64

Crash Address : ntoskrnl.exe+16bfd0

Stack Address 1 :

Stack Address 2 :

Stack Address 3 :

Computer Name :

Full Path : C:\WINDOWS\Minidump\062817-8781-01.dmp

Processors Count : 4

Major Version : 15

Minor Version : 15063

Dump File Size : 571,060

Dump File Time : 6/28/2017 8:51:29 AM

==================================================

***Post moved by the moderator to the appropriate forum category.***

 

Hi nigelconst,

I'm very sorry for the huge delay.
I've been very busy for the past 2 weeks and there aren't many people in this part of the forum.



Warning Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3, please remove them as it may cause trouble.

Please check {windows partition}\windows\minidump and check if there are any dump files saved.
The zip is empty of dump files.
Please make sure your pc is configured for small dump files How to configure minidump | Windows 10 tutorial