Windows 10: BSOD on Windows 101903/1909

Hi All,


We have been receiving BSOD's on Lenovo X1 Carbon Windows 10 machines when resuming from sleep, please can someone help investigate the DMP Files?

Versions: 1903/1809, drivers are up to date.


WIN32K_POWER_WATCHDOG_TIMEOUT 19c

Win32k did not turn the monitor on in a timely manner.

Arguments:

Arg1: 0000000000000050, Calling monitor driver to power on.

Arg2: ffffdb892af1a080, Pointer to the power request worker thread.

Arg3: 0000000000000000

Arg4: 0000000000000000



FOLLOWUP_NAME: MachineOwner



MODULE_NAME: dxgkrnl



IMAGE_NAME: dxgkrnl.sys



DEBUG_FLR_IMAGE_TIMESTAMP: 0



IMAGE_VERSION: 10.0.18362.719



BUCKET_ID_FUNC_OFFSET: 171







PDC_WATCHDOG_TIMEOUT 14f

A system component failed to respond within the allocated time period,

preventing the system from exiting connected standby.

Arguments:

Arg1: 0000000000000004, Client ID of the hung component.

Arg2: 0000000000000001, A notification client failed to respond.

Arg3: ffff8505ddfec760, Pointer to the notification client pdc!_PDC_NOTIFICATION_CLIENT.

Arg4: ffffda80ae65fa50, Pointer to a pdc!PDC_14F_TRIAGE structure.

:)

 

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