Windows 10: BSOD once a week with bug check code, 0x00000124

I'm at my wits end with this computer. I get BSOD 0x124 about once a week, some times twice a week, since the life of the computer, which I've had for about 3 years. I've changed out the mobo from a GA-Z77X-UD3H to my current mobo a Z77 Extreme6 I've run memtest on each dim, had to RMA two of them due to the hammer test, and even with the fresh new ram, I still get BSOD almost daily.

While running the dm_log_collector to get the info to upload to this forum, I had another BSOD 124 while the program was collecting my PC's info. Luckily I was able to re run it after I booted to my computer.

No Im not OCing ANYTHING. This happens when the bios defaults are loaded. Happens when I turn off intel turbo boost and/or C states, and shared memory. XMP profile for my MEM on or off makes no difference. I also have a kernal memory dump, if anyone wants to look.

Please! Could someone take me on as a side project, because I can't find a case were a BSOD code 124 ever gets solved. I know that a 124 is usually hardware related but not all the time.

__________________
Windows 10
Asrock Z77 Extreme 6
Intel i7 3770K 35GHz Not OCed
G.SKILL Ripjaws X Series (4 x 4GB) F3-12800CL9D
His IceQ X2 AMD 7950 3GB
Samsung 850 Series SATA3 SSD 500GB
Western Digital 1TB HD
Asetek 510lc 120mm Closed Loop WaterCooler
Presonus Firestudio 2626
Logitech G700s
Ducky Shine Keyboard
Corsair CMPSU 850TX V2




:)

 

Still got a BDOS

Bug Check Code

0x00000124, 0x0000000a

pls look dump files

 

Bug check 0x00000124 (0x0000000000000000, 0xffff838152b4a038, 0x0000000000000000, 0x0000000000000000)

Hi,

I have frequently been getting a bluescreen on my Acer Aspire E523 laptop.

The bug check is 0x00000124 (0x0000000000000000, 0xffff838152b4a038, 0x0000000000000000, 0x0000000000000000),

and the bluescreen error code is 124.

I think it's a hardware error but i am not sure.

(The laptop has already been back to acer support and had a new main board previously. )

The dump file created is in the google drive below.

022618-10031-01.dmp

Thanks

 

There is a data read error with the cache in core 6 of the CPU....

What causes this? Is this a bad CPU? What can I do, test wise, to help figure out how to correct this.

 

It is hard to say what causes this as this is a read error.
This could mean the CPU is damaged, or another component is passing corrupted data, or driver problems.

Please run the stress tests above in my previous post.

 

I have around 10 different dumps that point to a stop error 124. When I ran the dm_log_collector.exe tool, did it save all those dumps or just the latest one? The reason I'm asking, I would like to know if all the dumps are reporting the same data read error with the cache in core 6 of the CPU. When you inspected the file that I uploaded, do you know if all or just the latest dumps were included?

Also, I replaced the motherboard, changed out both the HDD and the SSD with new ones, and I also replaced the RAM and ran a memtest86 with no ERRORS. I still crash with the same 124 code even after replacing those components. I still need to run the CPU test and GPU test.

Also worth noting, throughout the computers life, I have NEVER been able to run with BIOS settings at optimized defaults due to Intel turbo boost crashing my system within minutes, instead of days now. Same 124 error. So I have to turn that setting to OFF in order to have a more stable system. I've never OCed my CPU before because I still haven't managed a stable system at default clocks.

 

I have only analysed the most recent ones, there is not often a reason to check dumps more then a month old.
The zip you have uploaded contains dumps spread over 2 months.

If you'd like an update of your drivers, which are old or could cause problems, just let me know by uploading a new zip created with te dm log collector tool. Please keep in mind that this could take some time which is not always presented.



Note Rarely is specific software also causing this crash and it doesn't always have to be known software!

 

I uploaded the new zip file from the dm log collector tool. So far I have been BSOD 124 free for 12 days.... However, if my computer follows the same time pattern for BSOD, a BSOD should present itself any time now.

In the meantime, I'm going to run Prime95 and Furmark. When running Prime95, If the temperature starts rising too much, at what temps should I stop the test? Also, is there a report and/or analysis that I should upload? When I run Furmark is there anything that I should upload after the test completes?

 

If the temperature reaches 85C, abort the test, clean the heatsink, replace the thermal paste (properly!) and try it again.
If Prime95 detects a problem, it'll show them in the logs.
For furmark, it is a little different but you can read it in the tutorial.

So far I know there is nothing to upload with these 2 tests.

 

Specs before and while running running Prime 95.

 

Ran Furmark without any issues. temperature maxed out at 71C with no errors or artifacts.

 

Check the manufacturer for BIOS updates.
If you have made any changes so your system is functioning as it should, don't forget to check if these changes are still intact after the BIOS update.

 

Already updated BIOS to the latest and still get BSOD. I Even replaced the Mobo from a Gigabyte GA-Z77X-UD3H to a Asrock Z77 Extreme 6.

2 years ago, I recorded and uploaded a video to youtube which clearly show 2 different BSOD as there happening. Maybe you might notice something..... Here is the link

 

Please note the 3.3v, 5v and 12v values in your BIOS and post them.

 

Sorry for the late reply, but I've been crash free, until 15min ago. Crashed while playing Dark Souls 2. Here are the readings.

vcore
+1.084 - +1.114 3.3v +3.328
5v +5.016 - +5.040 12v +12.038 - +12.091