Windows 10: BSOD once in a while dmp files included

Discus and support BSOD once in a while dmp files included in Windows 10 Gaming to solve the problem; My laptop which is relatively new, bought last August. Gigabyte G5 KD with the default specs. It randomly crashes once in a while, sometimes weeks,... Discussion in 'Windows 10 Gaming' started by David Montana, Feb 22, 2023.

  1. DAVID MONTANA
    David Montana Win User

    BSOD once in a while dmp files included


    My laptop which is relatively new, bought last August. Gigabyte G5 KD with the default specs. It randomly crashes once in a while, sometimes weeks, sometimes months, and sometimes days. This is the crash address every time ntoskrnl.exe+41bd30 and kbdclass.sys kbdclass.sys+2fd2 fffff804`5b780000 fffff804`5b794000 0x00014000 0x6f7b4a29. https://easyupload.io/m/5iio72 5 of the most recent crash dmps included

    :)
     
    David Montana, Feb 22, 2023
    #1
  2. UNDEFINEDAGENT
    undefinedagent Win User

    PAGE_FAULT_IN_NONPAGED_AREA BSOD for Windows 10? (.DMP File Included)

    I was given this laptop knowing very well that it was having frequent BSOD (specifically IRQL_NOT_LESS_OR_EQUAL errors) but I seem to have fixed that particular BSOD.

    It's been a solid 48 hours since the last error, but just now as I was playing a game, the computer crashed, leaving a PAGE_FAULT_IN_NONPAGED_AREA error behind.

    Included in the following link is the .dmp file for said crash.

    .DMP File

    Thank you for your help in advance!
     
    undefinedagent, Feb 22, 2023
    #2
  3. MARCUSALS
    MarcusAls Win User
    MarcusAls, Feb 22, 2023
    #3
  4. AZUREROOKIEFL
    AzureRookieFL Win User

    BSOD once in a while dmp files included

    BSOD with DMP files and MSInfo

    I have used the verifier app and collect the dmp files along with the MSInfo32.

    I been receiving the BSOD for a bit and I had the motherboard replace at the Company's helpdesk requested it. I knew that was not the issue. I know is a driver issue but don't know how to fix it and what is exactly causing the issue. I believe is the Cisco
    VPN software that is causing it.

    When the BSOD happened under the verifier app the

    DRIVER_VERIFIED_DETECTED_VIOLATION (xxxxx.sys) The xxxx.sys is the name of the driver that caused the crash.
    If it is listed please note it and tell us what it is.

    the xxxx.sys was something like vpnxxx64.sys I believe..can't remember it exactly.

    here is the link to OneDrive to see the DMP files and the MSInfo32 files.

    022417-11640-01.zip
     
    AzureRookieFL, Feb 22, 2023
    #4
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