Windows 10: BSOD only when streaming?

Hi,


I've been having issues with streaming on my newly built pc for the past week. My streams can last varying from 15 mins-3 hours. I don't have any issues when only playing games, just when playing and streaming at the same time. Specifically I've been trying to play Genshin Impact and stream with Streamlabs OBS.


Things I've attempted already:

Updating my device drivers Still had issues when updating my intel wireless driver, so I rolled back to a previous version. Stream lasted longer than usual to around ~3 hrs after rolling back to a previous version though I don't know if that's just a coincidence. I've also connected via ethernet cable+power adapter previously and stream would still crash

Updated my gpu drivers

Resetting windows 10 and uninstalled my virus software

Memtest on ram 0 errors noted

sfc /scannow

Removed my capture card and pcie extension to remove as possible source of crashing

Windows memory diagnostic

Disabled fast startup

Tried to play Genshin Impact in Windows Mode and stream with lower settings still crashed lol



I have not overclocked my pc

System information:

Windows version: Windows 10, 10.0, version 2009, build: 19042
Hardware: MS-7C87, Micro-Star International Co., Ltd., B450M BAZOOKA MAX WIFI MS-7C87
CPU: AuthenticAMD AMD Ryzen 5 3600 6-Core Processor 8664, level: 23
12 logical processors, active mask: 4095
RAM: 17126584320 bytes 16.0GB


Current Streamlab OBS settings: Stream lasted for 3 hours on these settings

Stream -

Encoder: Hardware NVENC new

Rate Control: CBR

Bitrate: 5000

Keyframe interval: 2

Preset: Quality

Profile: high

Look-ahead: off

Psycho visual tuning: on

GPU: 0

Max B-frames: 2


Video -

Base Canvas Resolution: 1920x1080

Output Scaled Resolution: 1280x720

Downscale Filter: Bicubic Sharpened scaling, 16 samples

FPS type: Common FPS Values

Common FPS Values: 60


WhoCrashed analysis:

On Fri 2020-11-06 7:38:02 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: ndu.sys Ndu+0x6D7C
Bugcheck code: 0x1E 0xFFFFFFFFC0000005, 0xFFFFF80659BFC4D7, 0xFFFFF18F735B6F28, 0xFFFFA681154D2920
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\drivers\ndu.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Windows Network Data Usage Monitoring Driver
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating thermal issue or because of a buggy driver.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.



On Fri 2020-11-06 1:28:47 AM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\110620-5953-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F45A0
Bugcheck code: 0x1E 0xFFFFFFFFC0000005, 0xFFFFF8021D1FC4D7, 0xFFFF8C8C8CABCE78, 0xFFFFC401BEBAD920
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating thermal issue or because of a buggy driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



On Fri 2020-11-06 7:38:02 PM your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\110620-5500-01.dmp
This was probably caused by the following module: ntoskrnl.exe nt+0x3F45A0
Bugcheck code: 0x1E 0xFFFFFFFFC0000005, 0xFFFFF80659BFC4D7, 0xFFFFF18F735B6F28, 0xFFFFA681154D2920
Error: KMODE_EXCEPTION_NOT_HANDLED
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode program generated an exception which the error handler did not catch.
This might be a case of memory corruption. This may be because of a hardware issue such as faulty RAM, overheating thermal issue or because of a buggy driver.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.



Mini dump files zipped up here:

https://drive.google.com/file/d/1_CNXYxFmkAFs5bA_A2ACnBSOzAuPUD23/view?usp=sharing


Any help would be greatly appreciated!! It's been so frustrating trying to troubleshoot : Not sure if at this point I should try to replace my hardware one by one and see if that would help?

:)

 

Adobe flash will not play Xfinity stream on Win10pro

Hi,

Thank you for writing to Microsoft Community Forums.

I understand that you are facing an issue with Xfinity stream due to Adobe Flash player. We will look into this for you. However, in order to get clarity and to assist you with appropriate steps, please reply with the answers to
the questions below.

1. Which browser are you facing this issue with, apart from Firefox?
   
2. Have you checked if the Flash player is enabled on your browser?
   
3. Was there any major change or an update on your system, prior to which you weren’t facing this issue?
   

Meanwhile, I would suggest you to follow the steps below and check if it is helpful to you.

Steps to unblock Adobe Flash Player:

1. Login to Xfinity streaming on your browser.
   
2. If there is a lock sign on the left or right end of the URL/address bar, click on it.
   
3. Scroll down to find Adobe Flash Player and click on Unblock.
   
4. You should be able to stream once the Flash Player is Unblocked.
   

I would also suggest you to refer the article on
Flash Player Help by Adobe and check if it is helpful to you.

Kindly follow the suggestions and get back to us with the results.

We await your response.

Aaron Summith

Microsoft Community – Moderator

 

Xbox One Streaming

Hi Dylan,

Incorrect configuration setting is one of the possible reasons why you are unable to stream on your Xbox One S. For us to properly assist you, we need to gather more details. Kindly answer the questions below:

• When was the last time you were able to stream from your Xbox One S?
• Have you tried using a different computer and check if the issue persists?
• What are the troubleshooting steps you have done so far?

Meanwhile, we suggest that you run the troubleshooter for Windows apps using the link below. This can help remove conflicts with an app from Microsoft Store.

Click here

You may also check the link below for troubleshooting steps.

Troubleshooting Xbox app game streaming on Windows 10

 

BSOD while playing WOW or watching streaming video


With help from @axe0 it appear you Daemon Tools installed

Daemon tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known cause for BSOD's.

Please remove Daemon Tools and run the SPTD pass through remover.

1. Uninstall Daemon Tools
2. Download the SPTD standalone installer and follow these steps:
   • Double click the executable to open it
   • Click on the button shown below
   
   
   
   
   
   
   
   
   If the button is grayed out, like in the image, there is no more SPTD installation on your system, and you can close the window.