Windows 10: BSOD PAGE_FAULT_IN_NONPAGED_AREA After Resume From Sleep

Discus and support BSOD PAGE_FAULT_IN_NONPAGED_AREA After Resume From Sleep in Windows 10 BSOD Crashes and Debugging to solve the problem; Cant be returned, a week out of policy but it should be good for manufacturer warranty. Not sure why, maybe Acer doesnt want people swapping RAM and... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Dulk, Jul 28, 2017.

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  1. DULK
    Dulk Win User

    BSOD PAGE_FAULT_IN_NONPAGED_AREA After Resume From Sleep


    Cant be returned, a week out of policy but it should be good for manufacturer warranty. Not sure why, maybe Acer doesnt want people swapping RAM and instead getting them to buy a new laptop.

    Anyways, fresh install of Windows caused blue screens again, I did allow Windows update to automatically install everything. Might as well post the zip. Probably gunna RMA it.

    DESKTOP-0HA2B5O-2017-08-05__23828_06.zip - Google Drive
     
    Dulk, Aug 4, 2017
    #61
  2. ZBOOK
    zbook New Member

    This is one of the drivers that had a bsod earlier and you reported that you were unable to find a replacement driver.
    Please look again on the computer manufacturer's website as there should be drivers for the graphics card.
    In case there is not a suitable one there then use the Intel web site:
    Intel® Graphics Drivers
    Drivers & Software

    Code: ffffa881`27607a48 fffff804`83e79707Unable to load image \SystemRoot\System32\DriverStore\FileRepository\igdlh64.inf_amd64_f18125a0cc6c75ee\igdkmd64.sys, Win32 error 0n2*** WARNING: Unable to verify timestamp for igdkmd64.sys*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys igdkmd64+0x59707[/quote] igdkmd64.sys Intel Graphics driver Drivers & Software

    Code: BugCheck C4, {9200f, fffff80480e78470, ffffe181887ec670, ffffe181887ec778} Probably caused by : ntkrnlmp.exe ( nt!IopProcessWorkItem+fb )[/quote]
     
    zbook, Aug 4, 2017
    #62
  3. DULK
    Dulk Win User
    Forgot to reply, Acer's website does not have graphics drivers and Intel's website drivers cannot successfully install. Already filed the claim for manufacturer warranty and luckily its a 20 minute drive from my house.
     
    Dulk, Aug 5, 2017
    #63
  4. ZBOOK
    zbook New Member

    BSOD PAGE_FAULT_IN_NONPAGED_AREA After Resume From Sleep

    How can Acer not have replacement drivers?
    You should be able to perform a clean install and install computer manufacturer supported drivers??
    What happens when you attempt to install driver from the Intel web site?
    Install this Intel driver update utility and see what it displays:
    Intel® Driver Update Utility

    Run each of these on the computer and report the results:
    Download Intel® Processor Identification Utility - Windows* Version
    Download Intel® Processor Diagnostic Tool
    Please use the Microsoft snippping tool and post images.
     
    zbook, Aug 5, 2017
    #64
  5. DULK
    Dulk Win User
    Not too sure, heres a picture to show you.

    Imgur: The most awesome images on the Internet

    Just thought of something, right when I got the laptop delivered I fresh installed a clean version of Windows 10 to avoid dealign with Acer's preinstalled bloatware. Maybe Acer's version of Windows 10 has drivers that this one doesnt? I'm going to try using the recovery partition to install Acer's version.

    Here are the pictures that you requested:
    Imgur: The most awesome images on the Internet
     
    Dulk, Aug 5, 2017
    #65
  6. ZBOOK
    zbook New Member
    What are the vga drivers?
    What are the other 3 documents on the drive page that are cut off on the bottom?
    The Intel processor diagnostic tool displayed: Intel HD graphics 620
    Do you see Intel HD graphics 620 displayed in device manager?
    When you right click on ti > properties > driver details > does it display igdkmd64.sys
     
    zbook, Aug 5, 2017
    #66
  7. DULK
    Dulk Win User
    Dulk, Aug 5, 2017
    #67
  8. DULK
    Dulk Win User

    BSOD PAGE_FAULT_IN_NONPAGED_AREA After Resume From Sleep

    Alright installed the updated VGA driver, ran verifier, still BSOD. Btw just realised I cant install OEM Image of Windows 10 because I wiped it.
     
    Dulk, Aug 5, 2017
    #68
  9. ZBOOK
    zbook New Member
    Please post the bsod mini dumps as they occur and they can be debugged
     
    zbook, Aug 5, 2017
    #69
  10. DULK
    Dulk Win User
    Dulk, Aug 5, 2017
    #70
  11. ZBOOK
    zbook New Member
    Nothing definitive in the 2 mini dumps on 8/6/2017
    Please perform a windows update
     
    zbook, Aug 5, 2017
    #71
  12. DULK
    Dulk Win User
    There are no Windows updates available.
     
    Dulk, Aug 5, 2017
    #72
  13. ZBOOK
    zbook New Member

    BSOD PAGE_FAULT_IN_NONPAGED_AREA After Resume From Sleep

    Did you already update to windows 10 version 15063.502 with a reboot?
    In the left lower corner search type winver.
    In the pop up about windows view the windows version and build and post into the thread.
     
    zbook, Aug 5, 2017
    #73
  14. DULK
    Dulk Win User
    Dulk, Aug 5, 2017
    #74
  15. ZBOOK
    zbook New Member
    zbook, Aug 5, 2017
    #75
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BSOD PAGE_FAULT_IN_NONPAGED_AREA After Resume From Sleep

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