Windows 10: BSOD PC Freeze and reboot during Gameplay of Dark Souls 3

Discus and support BSOD PC Freeze and reboot during Gameplay of Dark Souls 3 in Windows 10 BSOD Crashes and Debugging to solve the problem; Game freezes/locks up within 2 minutes of game play in all situations, no specific action. I get warning that video driver has stopped and recovered,... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Teletiger, May 27, 2016.

  1. Teletiger Win User

    BSOD PC Freeze and reboot during Gameplay of Dark Souls 3


    Game freezes/locks up within 2 minutes of game play in all situations, no specific action. I get warning that video driver has stopped and recovered, but sometimes the whole PC turns off and reboots.

    :)
     
    Teletiger, May 27, 2016
    #1

  2. Dark souls 3

    I bought this game spent many many hours on it and for some reason it won't let me play online it says something about the retrieving latest calibrations I played wired and my internet is really good, I called Xbox asking for help then this girl tells
    me to delete my account. Off my Xbox and everything will be good then I go back on to dark souls and I still have the problem and I lost my saves on dark souls
     
    Verified✔Qe, May 27, 2016
    #2
  3. Micro stutter while playing games

    The only game I play is Dark souls 3, which is not a very intensive graphic game. When I start to play, right away, the microstutters starts to happen. It "freezes" microsecond, for every 5 seconds that passes. It's incredibly annoying and ruins the gameplay.
    I heard from other forums that windows 10 sends a large amount of data back to its servers and that is the cause of the micro stutters. So I downloaded the windows tweaker to fix that. It did work a month ago but now with the update that just happened yesterday
    (5/10/16) the stutters will not go away even with the tweak.

    Did anyone else find a solution?
     
    PhillipKim101, May 27, 2016
    #3
  4. Ztruker Win User

    BSOD PC Freeze and reboot during Gameplay of Dark Souls 3

    The latest dump has one problem indicated:

    Code: Unable to load image nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys Probably caused by : nvlddmkm.sys ( nvlddmkm+c66160 )[/quote] I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then install and run GeForce Experience to get the latest driver for you Nvidia cards which is:

    GeForce Game Ready Driver
    Release Date: 5/23/2016 Version 368.22

    See if that gets rid of the problem.
     
    Ztruker, May 27, 2016
    #4
  5. Teletiger Win User
    PC freezes up after 30 secs of just waking around in game

    I suggest completely uninstalling the Nvidia display drivers using Display Driver Uninstaller (DDU) from WagnardMobile (near bottom of page) then install and run GeForce Experience to get the latest driver for you Nvidia cards which is:

    GeForce Game Ready Driver
    Release Date: 5/23/2016 Version 368.22

    See if that gets rid of the problem.[/quote]
     
    Teletiger, May 28, 2016
    #5
  6. Teletiger Win User
    unistalled display driver as requested and reinstalled using GeForce Experience, but problem still exists. I have the dump file from the last crash if that's of any use. Still searching for a solution *Sad
     
    Teletiger, May 28, 2016
    #6
  7. Ztruker Win User
    Please re-run DM Log collector and upload the zip file, thanks.
     
    Ztruker, May 29, 2016
    #7
  8. Teletiger Win User

    BSOD PC Freeze and reboot during Gameplay of Dark Souls 3

    Sorry, i should have thought of that, thanks!Attachment 82347
     
    Teletiger, May 29, 2016
    #8
  9. Ztruker Win User
    The oldest dump (122215-49765-01.dmp) indicates iomap64.sys.
    There is no dump newer than 052716-20546-01.dmp (05/27). Did you get a BSOD the last time. Have you had any more. Look in C:\Windows\minidump and see if there are any dumps newer then 05/27? Id so please re-run the DM Log collector again in Administrator mode (right click on the program and select Run as Administrator).

    I don't see nvlddmkm.sys even listed in drivers.txt, but it is in the dump from the 27th so there is a mismatch between the driver.txt file and the dump.
     
    Ztruker, May 29, 2016
    #9
  10. Teletiger Win User
    Since reloading the display driver as you recommend i have not had a BSOD, but game play still causes the game to freeze, locks up the PC, and takes about 30 secs for the PC to recover after i kill the application with task manager. It does not reboot on its own like it was previously, however i have only spent a few minutes testing since i updated the display driver.

    i will test it more tonight and upload dumpfile afterwards.

    thank you for your time and assitance!
     
    Teletiger, May 30, 2016
    #10
  11. Teletiger Win User
    I tested it several times and not recieved a BSOD or system reboot since reinstalling Display Driver. However, during game play of Dark Souls III the Game locks up and freezes. I have to use task manager to kill the application in order ti recover the PC.

    HWa do you recommend my next step be now that part of the issue seems improved? ive attached a recent DM Log.

    Attachment 82491
     
    Teletiger, May 30, 2016
    #11
  12. Ztruker Win User
    I suggest installing the latest BIOS update and Chipset driver from the ASUS web site: RAMPAGE V EXTREME | Motherboards | ASUS USA


    Code: Version 3101 Description RAMPAGE V EXTREME BIOS 3101 Improve system stability. File Size 8.25 MBytesupdate 2016/05/18 Download from Global [/quote] Code: Version 10.1.2.8 Description Intel(R) Chipset Software Installation Utility V10.1.2.8 for Windows 7/8/8.1/10 32bit & 64bit.(WHQL) File Size 4.6 MBytesupdate 2015/09/09 Download from Global [/quote]
     
    Ztruker, May 31, 2016
    #12
  13. Teletiger Win User

    BSOD PC Freeze and reboot during Gameplay of Dark Souls 3

    Attachment 87317

    Been away for woork, just got back and had a BSOD... file attached
     
    Teletiger, Jun 28, 2016
    #13
  14. Ztruker Win User
    Did you do the BIOS and Chipset updates?
     
    Ztruker, Jun 28, 2016
    #14
  15. Ztruker Win User
    The last dump indicate a problem with iaStorB.sys
    Code: ffffd000`241e8218 fffff801`adcf771eUnable to load image iaStorB.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for iaStorB.sys *** ERROR: Module load completed but symbols could not be loaded for iaStorB.sys iaStorB+0x771e[/quote] I think this belongs to Intel SATA RAID Controller. It's pretty old:

    5/7/2014 7:00:55 AM C:\Windows\system32\drivers\iaStorB.sys.

    You have quite a few old drivers, probably left over from the upgrade.

    Code: 2008/09/24 01:28:20 PM C:\Windows\system32\drivers\SiSRaid2.sys 2008/10/01 04:56:04 PM C:\Windows\system32\drivers\sisraid4.sys 2009/12/30 03:19:49 AM C:\Windows\system32\DRIVERS\revoflt.sys 2010/06/25 11:50:58 AM \??\C:\Windows\SysWOW64\drivers\sadp_npf64.sys 2010/10/06 11:14:37 AM \??\C:\Users\miker\AppData\Local\Temp\GPU-Z.sys 2011/04/11 01:48:16 PM C:\Windows\system32\drivers\iaStorV.sys 2012/11/26 06:02:51 PM C:\Windows\system32\drivers\stexstor.sys 2012/12/11 03:21:44 PM C:\Windows\system32\drivers\amdsbs.sys 2013/01/21 01:00:28 PM C:\Windows\system32\drivers\vstxraid.sys 2013/02/04 01:47:18 PM C:\Windows\system32\drivers\bxvbda.sys 2013/03/15 06:39:38 PM C:\Windows\system32\drivers\lsi_sss.sys 2013/03/26 04:36:54 PM C:\Windows\system32\drivers\HpSAMD.sys 2013/04/15 01:39:12 PM C:\Windows\system32\DRIVERS\ladfGSCamd64.sys 2013/04/15 01:39:15 PM C:\Windows\system32\DRIVERS\ladfGSRamd64.sys 2013/05/01 09:19:47 PM \??\C:\Program Files (x86)\EVGA\PrecisionX 16\W 2013/06/03 05:02:39 PM C:\Windows\system32\drivers\megasr.sys 2013/07/15 05:39:01 PM C:\Windows\system32\drivers\netaapl64.sys 2013/09/12 10:34:16 PM \??\C:\Program Files\Common Files\Logitech\G430 2014/03/16 05:07:36 AM C:\Windows\system32\drivers\bcmfn2.sys 2014/04/21 01:28:42 PM C:\Windows\system32\drivers\nvraid.sys 2014/04/21 01:34:03 PM C:\Windows\system32\drivers\nvstor.sys 2014/04/22 02:21:41 PM C:\Windows\system32\drivers\vsmraid.sys 2014/04/25 12:14:00 AM \??\C:\ProgramData\BitRaider\support\1.3.3\E02B 2014/05/07 07:00:55 AM C:\Windows\system32\drivers\iaStorB.sys 2014/05/23 03:39:04 PM C:\Windows\system32\drivers\mvumis.sys 2014/09/04 08:02:16 AM C:\Windows\system32\DRIVERS\bcmwl63a.sys[/quote] At this point I recommend you backup your data then do a Clean Install. That will get rid of all the old, leftover stuff and hopefully fix the problems you are seeing.

    Follow this tutorial: Windows 10 - Clean Install

    The best way to backup is to do an image backup to an external hard drive using a program like Macrium Reflect Free.
     
    Ztruker, Jun 28, 2016
    #15
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BSOD PC Freeze and reboot during Gameplay of Dark Souls 3

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