Windows 10: BSOD: persistent random system crashes, minidump help - new issue - no graphics card now used

Discus and support BSOD: persistent random system crashes, minidump help - new issue - no graphics card now used in Windows 10 Gaming to solve the problem; Hi All,I am hoping you guys can help.I was previously suffering crashes which were traced to the GPU, I no longer have a graphics card in the system... Discussion in 'Windows 10 Gaming' started by Stan Austin, Apr 8, 2023.

  1. STAN AUSTIN
    Stan Austin Win User

    BSOD: persistent random system crashes, minidump help - new issue - no graphics card now used


    Hi All,I am hoping you guys can help.I was previously suffering crashes which were traced to the GPU, I no longer have a graphics card in the system and am getting new system crashes.Everything is up to date on the latest versions, BIOS, SSD Firmware, Windows Version Graphics Drivers, Chipset, Everything, but BSOD still persists.System:Asrock Steel Legend X670E, AMD 7700X, 64GB G.Skill 600MHz CL32 RAM, Samsung 980 Pro SSDSoftware:Bios: 1.18.AS04Win 11 Pro: Version 10.0.22621 Build 22621AMD Software: Adrenalin Edition 23.2.2Crashes seem most frequent when play low intensity games, lik

    :)
     
    Stan Austin, Apr 8, 2023
    #1
  2. DAVEM121
    DaveM121 Win User

    BSOD: Watchdog, persistent random system crashes, minidump help

    Hi Stan,

    The new minidump files also list that AMD graphics device driver again, if you cannot find a driver that is stable, there may be an incompatibility with your motherboard, or a problem with the AMD graphics card.
     
    DaveM121, Apr 8, 2023
    #2
  3. DAVEM121
    DaveM121 Win User
    BSOD: Watchdog, persistent random system crashes, minidump help

    Hi Stan,

    I am Dave, I will help you with this.

    Your minidump files indicate that it is the device driver on your AMD graphics card that is causing the system to crash

    You should completely remove the current AMD graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your PC on the manufacturer's website to download and install their recommended version of the AMD graphics card device driver.

    A slightly older version of that driver is more stable than the latest version.
     
    DaveM121, Apr 8, 2023
    #3
  4. STAN AUSTIN
    Stan Austin Win User

    BSOD: persistent random system crashes, minidump help - new issue - no graphics card now used

    BSOD: Watchdog, persistent random system crashes, minidump help

    Hi All,

    I am hoping you guys can help I have been suffering persistent system crashes, I had thought it was a BIOS issue due to new/recent hardware and was awaiting the latest BIOS to be released after a 3 month period of no updates.

    Everything is up to date on the latest versions, BIOS, SSD Firmware, Windows Version Graphics Drivers, Chipset, Everything, but BSOD still persists.

    System:
    Asrock Steel Legend X670E, AMD 7700X, 64GB G.Skill 600MHz CL32 RAM, PowerColor HellHound 7900 XT GPU, Samsung 980 Pro SSD
    See here: Asrock X670E Steel Legend Performance Results - UserBenchmark

    Software:

    Bios: 1.18.AS04

    Win 11 Pro: Version 10.0.22621 Build 22621

    AMD Software: Adrenalin Edition 23.2.2

    I have tried stress testing the system, GPU tests; Haven, FurMark, 3DMark, CPU tests; GeekBench, Prime95;CPUz, Memory tests; AIDA64

    it passes them all with flying colours, but then I will be browsing the web and it crashes, or go to make a cup of tea come back and it crashes, playing low intensity games like RuneScape and it crashes.
    This latest one I was just reading a PDF document and it crashed, I'm at the end of my wits please can someone help?

    Please find the minidumps from the last week here:

    MS_Win_Minidumps – Google Drive

    Please let me know if there is any additional information i could share!

    Thank you in advance
     
    Stan Austin, Apr 8, 2023
    #4
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BSOD: persistent random system crashes, minidump help - new issue - no graphics card now used

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