Windows 10: BSOD playing CSGO WHEA_UNCORRECTABLE_ERROR

I got this error while playing csgo and while I was using google chrome.

thanks if anyone can help

:)

 

Whea_uncorrectable_error only when playing games

I've been experiencing the Whea_Uncorrectable_error BSOD when playing games like CSGO or planetside 2, but not League of legends. It happened frequently when playing the mentioned games on 8.1, then when I upgraded to Win 10 it still occurred.

 

Computer Keeps crashing! Stop Code: WHEA_UNCORRECTABLE_ERROR - Windows 10

Whenever i try to play any of my Games (CSGO or Minecraft) after about 10mins into the game, my computer will crash.

Stop Code: WHEA_UNCORRECTABLE_ERROR

System Summary: BSOD.txt

MiniDump file: 021117-22718-01.dmp

That's pretty much it. Any Solutions?

 

A 0x124 usually denotes a failing piece of hardware but, as is normally the case the dump offeres no clue as to what. Before we dive into hardware stress and diagnostic tests can you uninstall Chrome please and use an alternative such as Edge, IE or Firefox for example. Uninstalling Chrome has cured BSODs recently so it's worth ruling that out first.
Code: WHEA_UNCORRECTABLE_ERROR (124) A fatal hardware error has occurred. Parameter 1 identifies the type of error source that reported the error. Parameter 2 holds the address of the WHEA_ERROR_RECORD structure that describes the error conditon. Arguments: Arg1: 0000000000000000, Machine Check Exception Arg2: ffffe000240d5028, Address of the WHEA_ERROR_RECORD structure. Arg3: 00000000b0800000, High order 32-bits of the MCi_STATUS value. Arg4: 0000000000040151, Low order 32-bits of the MCi_STATUS value. Debugging Details: ------------------ BUGCHECK_STR: 0x124_AuthenticAMD CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT PROCESS_NAME: chrome.exe CURRENT_IRQL: f ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre STACK_TEXT: ffffd001`3cd59728 fffff803`73a5394f : 00000000`00000124 00000000`00000000 ffffe000`240d5028 00000000`b0800000 : nt!KeBugCheckEx ffffd001`3cd59730 fffff803`73ce226c : ffffe000`240d5028 ffffe000`23294580 ffffe000`23294580 ffffe000`23294580 : hal!HalBugCheckSystem+0xcf ffffd001`3cd59770 fffff803`73a53e3c : 00000000`00000728 00000000`00000004 ffffd001`3cd59b30 00000000`00000000 : nt!WheaReportHwError+0x258 ffffd001`3cd597d0 fffff803`73a5419c : ffffe000`00000010 ffffe000`23294580 ffffd001`3cd59978 ffffe000`23294580 : hal!HalpMcaReportError+0x50 ffffd001`3cd59920 fffff803`73a54088 : ffffe000`23293e10 00000000`00000001 00000000`00000004 00000000`00000000 : hal!HalpMceHandlerCore+0xe8 ffffd001`3cd59970 fffff803`73a54459 : ffffe000`23293e10 ffffd001`3cd59bb0 00000000`00000000 00000000`00000000 : hal!HalpMceHandler+0xe4 ffffd001`3cd599b0 fffff803`73be5b7b : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x49 ffffd001`3cd599e0 fffff803`73be5931 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x7b ffffd001`3cd59b20 00000000`516c47e6 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x171 00000000`02e2f9ec 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x516c47e6 STACK_COMMAND: kb FOLLOWUP_NAME: MachineOwner MODULE_NAME: AuthenticAMD IMAGE_NAME: AuthenticAMD DEBUG_FLR_IMAGE_TIMESTAMP: 0 IMAGE_VERSION: FAILURE_BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE BUCKET_ID: 0x124_AuthenticAMD_PROCESSOR_CACHE ANALYSIS_SOURCE: KM FAILURE_ID_HASH_STRING: km:0x124_authenticamd_processor_cache FAILURE_ID_HASH: {b533751b-676e-7546-bcdc-24e6c40d0064} Followup: MachineOwner --------- 4: kd> !errrec ffffe000240d5028 =============================================================================== Common Platform Error Record @ ffffe000240d5028 ------------------------------------------------------------------------------- Record Id : 01d0ccee1d216130 Severity : Fatal (1) Length : 928 Creator : Microsoft Notify Type : Machine Check Exception Timestamp : 8/2/2015 20:11:31 (UTC) Flags : 0x00000000 =============================================================================== Section 0 : Processor Generic ------------------------------------------------------------------------------- Descriptor @ ffffe000240d50a8 Section @ ffffe000240d5180 Offset : 344 Length : 192 Flags : 0x00000001 Primary Severity : Fatal Proc. Type : x86/x64 Instr. Set : x64 Error Type : Cache error Operation : Instruction Execute Flags : 0x00 Level : 1 CPU Version : 0x0000000000600f20 Processor ID : 0x0000000000000004 =============================================================================== Section 1 : x86/x64 Processor Specific ------------------------------------------------------------------------------- Descriptor @ ffffe000240d50f0 Section @ ffffe000240d5240 Offset : 536 Length : 128 Flags : 0x00000000 Severity : Fatal Local APIC Id : 0x0000000000000004 CPU Id : 20 0f 60 00 00 08 08 04 - 0b 32 98 3e ff fb 8b 17 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 Proc. Info 0 @ ffffe000240d5240 =============================================================================== Section 2 : x86/x64 MCA ------------------------------------------------------------------------------- Descriptor @ ffffe000240d5138 Section @ ffffe000240d52c0 Offset : 664 Length : 264 Flags : 0x00000000 Severity : Fatal Error : ICACHEL1_IRD_ERR (Proc 4 Bank 1) Status : 0xb080000000040151[/quote]

 

[/quote] Thanks a lot I've switch my browser to Firefox

 

Did it solve the issue?

 

I think so I haven't gotten a BSOD

 

Sorry I got another BSOD but a different error message It's called SYSTEM_SERVICE_EXCEPTION Attachment 28460

I was on skype with a friend with firefox open

 

I'll take a look as soon as I can, it may be a while before I'm back at my PC.

 

Thanks

 

This one's blaming the nVidia driver. Can you let me know which driver you have installed? Given the previous 0x124 I'm starting to wonder about the card itself.
Code: ffffd000`239c8048 fffff800`4b3404dfUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for nvlddmkm.sys *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys nvlddmkm+0xf04df 7: kd> lmvm nvlddmkm start end module name fffff800`4b250000 fffff800`4bd38000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Thu Jul 23 01:15:19 2015 (55B03217) CheckSum: 00AAF49B ImageSize: 00AE8000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]

 

I have a EVGA GTX 650ti and I installed the 353.62 drivers. I hope it's not the card because I really can't buy one at the moment, but if it is I guess I better start saving. Thanks for your help Boozad

 

OK let's test the card. I'm doubting it's power to the card as your PSU should be adequate. Follow the stress test outlined below and keep a close eye on temperatures.



Run FurMark - GPU Stress Test - Windows 10 Forums



Note Run Furmark for around 30 minutes.


Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them, if the temperature continues to rise steadily once it has reached 80°C be prepared to stop the test so as to not damage your GPU.

 

Warning Your GPU temperatures will rise quickly while Furmark is running. Keep a keen eye on them, if the temperature continues to rise steadily once it has reached 80°C be prepared to stop the test so as to not damage your GPU. I don't think it's the video card I haven't seen any visual artifacts

 

The video card is being flagged in the last dump, couple that with 0x124s and that's the conclusion I'd make. You don't need artifacts from a card if it's going bad, BSODs are enough, the card should at least be ruled out.

I can only offer advice, it's up to you how you use it.