Windows 10: BSOD playing games

Discus and support BSOD playing games in Windows 10 BSOD Crashes and Debugging to solve the problem; Hello, i started having frequent Blue screens of death playing video games. I do not know what is causing this. Could someone please help?... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by Matty45, Nov 13, 2016.

  1. Matty45 Win User

    BSOD playing games


    Hello, i started having frequent Blue screens of death playing video games. I do not know what is causing this. Could someone please help?

    Attachment 110126

    Attachment 110433

    Here is the msinfo report that had to be manually dont due to the exe not working at that part for some reason:
    Attachment 110522

    :)
     
    Matty45, Nov 13, 2016
    #1
  2. 東鎮 Win User

    Bsod problem

    Bsod problem
    Since I turn on my pc and just for Internet , YouTube , that's was no problem , after I start to play steam's games , almost 20-30 mins it's will automatic get a bsod , ok reboot for me and then the funny thing is after the bsod I continue to play my games
    but won't get any bsod problem again at that day , until tomorrow I do the same things , on pc , YouTube then play games in steam , poop ! Bsod again ! Reboot and no problem no bsod again ... Everyday I need to reboot once . This really annoying !
     
    東鎮, Nov 13, 2016
    #2
  3. Teddy2016 Win User
    System_Thread_Exception_Not_Handled dxgmms2.sys

    Hi!

    What are you playing a game, when BsoD?
     
    Teddy2016, Nov 13, 2016
    #3
  4. philc43 Win User

    BSOD playing games

    Hello Matty45 *Smile

    For some reason the zip file you have provided does not include all of the files. Can you please try again to create a new zip file and we can then look at any new BSOD events as well.
     
    philc43, Nov 16, 2016
    #4
  5. Matty45 Win User
    Alright, im running it again now.

    Seems to be stuck at generating the msinfo report. Is that normal or should i just close it and run it again?
     
    Matty45, Nov 16, 2016
    #5
  6. Matty45 Win User
    Thats me made the new zip. However two errors appeared when running the exe.

    Attachment 110434

    The other one was about something to do with the zip compression but it only appeared for a split second before i could read it.
     
    Matty45, Nov 17, 2016
    #6
  7. philc43 Win User
    It does seem as if the msinfo report is the one causing the problem - the new zip file is still incomplete. It can take a while to generate so be patient and leave it running so that it can collect all the information.
     
    philc43, Nov 17, 2016
    #7
  8. Matty45 Win User

    BSOD playing games

    It seems that the first error happens every time it is in the middle of generating the msinfo report. Idk how to fix that
     
    Matty45, Nov 17, 2016
    #8
  9. Jbobnew Win User
    May I recommend generating the msinfo report separately? You can do this by right-clicking on the Windows icon at bottom right, selecting run, and then entering msinfo32 and hitting enter. Once that pops up, select file at top left, then export, then enter a name save to your desktop. Then, attach that file here.
     
    Jbobnew, Nov 17, 2016
    #9
  10. Matty45 Win User
    Alright i have done that and have uploaded the file.
     
    Matty45, Nov 17, 2016
    #10
  11. Ztruker Win User
    Two errors indicated in the latest dumps:

    Code: ffffcc81`dd8a5a98 fffff806`a4c6e94c*** WARNING: Unable to verify timestamp for hiber_iaStorA.sys *** ERROR: Module load completed but symbols could not be loaded for hiber_iaStorA.sys hiber_iaStorA+0x1e94c[/quote] Code: ffffcc81`dd8a6318 fffff806`a4c41c47*** WARNING: Unable to verify timestamp for hiber_storport.sys *** ERROR: Module load completed but symbols could not be loaded for hiber_storport.sys hiber_storport+0x1c47[/quote] I believe these are related to Intel RAID controller. Try the two newer versions on the ASUS Z97-P web site:

    Attachment 110842
     
    Ztruker, Apr 5, 2018
    #11
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