Windows 10: BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00)

Discus and support BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00) in Windows 10 BSOD Crashes and Debugging to solve the problem; I recently upgraded to: Motherboard: MSI B350 Tomahawk Ram: Corsair Vengeance LPX DDR4-3200 DC 16GB Hynix (CMK16GX4M2B3200C16) CPU: Ryzen 1700... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by sjw920, May 23, 2017.

  1. sjw920 Win User

    BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00)


    I recently upgraded to:

    Motherboard: MSI B350 Tomahawk
    Ram: Corsair Vengeance LPX DDR4-3200 DC 16GB Hynix (CMK16GX4M2B3200C16)
    CPU: Ryzen 1700

    I've had XMP profile 2 on, which should run the memory on 3200 mhz, if i understood that correctly. That's how it was set up when i got my first BSOD, then i put it to profile 1, which is below 3000. And after the BSOD that followed that change, i turned XMP off completely. But i'm still getting BSOD.

    So far i've only been playing Playerunknown's Battlegrounds, so i don't know if it happens in other games aswell.

    Edit:

    Solution: Ran "Fresh Start" on Windows 10 to remove all the old drivers and misc.

    :)
     
    sjw920, May 23, 2017
    #1
  2. IvanColo1 Win User

    windows 10 ntoskrnl.exe and ntkrnlmp.exe while gaming

    I tried the fix unfortunately no progress still got a ntsokrnl.exe bsod while playing PUBG this morning
     
    IvanColo1, May 23, 2017
    #2
  3. jalea148 Win User
    automatically restarts sometimes

    Am in disaster mode with the BSOD. Have checked RAM, drivers, run chkdsk, viruses, updated BIOS... The BSOD problem due to ntoskrnl.exe error. Have twice tried to reinstall Win 10. Often, both the BSOD and the reinstall restarts
    have failed and have needed to shut down this Vista era laptop manually. This kills the multi-hour reinstall of Win 10.

    The ntoskrnl.exe error is accompanied with very high CPU usage.
     
    jalea148, May 23, 2017
    #3
  4. Ztruker Win User

    BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00)

    Dumps show your memory speed is 2133:
    Code: [Memory Device (Type 17) - Length 40 - Handle 0036h] Physical Memory Array Handle 0028h Memory Error Info Handle 0035h Total Width 64 bits Data Width 64 bits Size 8192MB Form Factor 09h - DIMM Device Set [None] Device Locator DIMM 1 Bank Locator CHANNEL B Memory Type 1ah - Specification Reserved Type Detail 4080h - Synchronous Speed 2133MHz Manufacturer Unknown Serial Number Asset Tag Number [String Not Specified] Part Number CMK16GX4M2B3200C16[/quote] I suggest putting it back to Profile 2 and removing half the ram and testing. Swap installed/removed ram if still BSOD. If removing one of them gets rid of the problem then RMA the ram for a replacem,ent.
     
    Ztruker, May 23, 2017
    #4
  5. sjw920 Win User
    I suggest putting it back to Profile 2 and removing half the ram and testing. Swap installed/removed ram if still BSOD. If removing one of them gets rid of the problem then RMA the ram for a replacem,ent.[/quote] Yeah that's what the ram is set to by default, so isn't that how it's supposed to be? and the Ram is only a few days old, could it really already be faulty?
     
    sjw920, May 23, 2017
    #5
  6. sjw920 Win User
    I did a Memtest last night, with 0 errors too.

    Summary

    Report Date 2017-05-24 14:44:51 Generated by MemTest86 V7.3 Free (64-bit) Result PASS
    System Information

    EFI Specifications 2.60 System Manufacturer Micro-Star International Co., Ltd Product Name MS-7A34 Version 1.0 Serial Number To be filled by O.E.M. BIOS Vendor American Megatrends Inc. Version 1.50 Release Date 04/27/2017 Baseboard Manufacturer Micro-Star International Co., Ltd Product Name B350 TOMAHAWK (MS-7A34) Version 1.0 Serial Number H316407439 CPU Type AMD Ryzen 7 1700 Eight-Core CPU Clock 3000 MHz # Logical Processors 16 L1 Cache 16 x 96K (51726 MB/s) L2 Cache 16 x 512K (50372 MB/s) L3 Cache 1 x 16384K (23448 MB/s) Memory 16454M (14535 MB/s) DIMM Slot #0 8GB DDR4 PC4-17000 15-15-15-36 / 2134 MHz / 1.2V DIMM Slot #1 8GB DDR4 PC4-17000 15-15-15-36 / 2134 MHz / 1.2V
    Result summary

    Test Start Time 2017-05-24 06:11:57 Elapsed Time 3:47:44 Memory Range Tested 0x0 - 41F380000 (16883MB) CPU Selection Mode Parallel (All CPUs) # Tests Passed 48/48 (100%) Test # Tests Passed Errors Test 0 [Address test, walking ones, 1 CPU] 4/4 (100%) 0 Test 1 [Address test, own address, 1 CPU] 4/4 (100%) 0 Test 2 [Address test, own address] 4/4 (100%) 0 Test 3 [Moving inversions, ones & zeroes] 4/4 (100%) 0 Test 4 [Moving inversions, 8-bit pattern] 4/4 (100%) 0 Test 5 [Moving inversions, random pattern] 4/4 (100%) 0 Test 6 [Block move, 64-byte blocks] 4/4 (100%) 0 Test 7 [Moving inversions, 32-bit pattern] 4/4 (100%) 0 Test 8 [Random number sequence] 4/4 (100%) 0 Test 9 [Modulo 20, ones & zeros] 4/4 (100%) 0 Test 10 [Bit fade test, 2 patterns, 1 CPU] 4/4 (100%) 0 Test 13 [Hammer test] 4/4 (100%) 0
    Certification

    This document certifies that the Tests described above have been carried out by a suitably qualified technician on the System described above. Signed

    ___________________________
    Put your company name here:
    Level 5, 63 Foveaux St, Surry Hills, 2010, Sydney, Australia
    Phone + 61 2 9690 0444 Fax + 61 2 9690 0445
    E-Mail: L: info@passmark.com
     
    sjw920, May 23, 2017
    #6
  7. Ztruker Win User
    Try running the CPU and GPU stress tests:
    ===================================================
    Follow this tutorial to stress test your CPU:
    Prime95 - Stress Test Your CPU - Windows 10 Forums

    ===================================================
    Follow this tutorials to stress test your GPU:
    FurMark - GPU Stress Test - Windows 10 Forums

    If you have a AMD APU instead of a discreet GPU, try UNIGINE 3D Benchmark..

    If those tests don't show anything then give Driver Verifier a try:
    ===================================================
    Driver Verifier
    is a diagnostic tool built into Windows 10, it is designed to verify both native Microsoft drivers and third party drivers. Driver Verifier's verification process involves putting heavy stress on drivers with the intention of making bad, outdated, incompatible or misbehaving drivers fail. The required result is a BSOD (Blue Screen of Death) which will generate a crash dump for debugging purposes.
    Machines exposed to Driver Verifier will run very sluggishly due to the stress being applied to the drivers.

    Driver Verifier - Enable and Disable in Windows 10

    Pay close attention to
    BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00) [​IMG]
    PART TWO
    BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00) [​IMG]
    and make sure the correct boxes are checked.

    Warning:
    It is not advised to run Driver Verifier for more than 48 hours at a time. Disable Driver Verifier after 48 hours or after receiving a BSOD, whichever happens soonest.

    Always create a Restore Point prior to enabling Driver Verifier.

    What we're looking for is a verifier generated BSOD with a mini dump that will tell us what driver caused it. If you get a BSOD, rerun dm_log_collector and upload the resulting zip file.
     
    Ztruker, May 24, 2017
    #7
  8. sjw920 Win User

    BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00)

    Just incase anyone in the future could use this info: I had to update the Geforce Experience software, even though i had all drivers updated. Not sure why this was important, but i havent had a crash for a few days now.
     
    sjw920, May 29, 2017
    #8
  9. sjw920 Win User
    Nevermind, i just got a BSOD again. (Memory Management)
     
    sjw920, May 30, 2017
    #9
  10. Ztruker Win User
  11. sjw920 Win User
    I think the issue is that my RAM is not on the compatibility list for MSI 350 Tomahawk, so i cannot run a stable XMP profile on it.

    I'm gonna buy different ram and report back if that fixes the issue.
     
    sjw920, May 30, 2017
    #11
  12. Ztruker Win User
    That's a good possibility. Good luck, hope that fixes it.
     
    Ztruker, May 31, 2017
    #12
  13. sjw920 Win User

    BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00)

    Yep, it was definitely the ram not being compatible with the motherboard.
     
    sjw920, Jun 5, 2017
    #13
  14. zbook New Member
    Hi Ztrucker,
    Using Microsoft (R) Windows Debugger Version 10.0.15063.137 AMD64 I saw 2 dumps probably caused by ntkrnlmp.exe and one that was inconclusive. The memory information that you posted I did not see. Where do you see the memory speed information? Is it supposed to be with all the debuggers?



    The event log has Event[37062] so impossible to get through it. These are some notable findings.

    The event log has virtual memory too low.
    Code: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000021, 0xffffd28a6ea33000, 0x0000000000003070, 0x003400360057004f). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: bdfe7e53-868e-4aa0-88f3-08dc23fbc73d.[/quote] .

    Code: The dump file at location: C:\WINDOWS\MEMORY.DMP was deleted because the disk volume had less than 25 GB free space.[/quote] Code: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000019 (0x0000000000000021, 0xffff960d3214e000, 0x0000000000005e30, 0x005c00730077006f). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 37587efa-147b-4eec-bc5d-a12e9092920e.[/quote] Code: The driver \Driver\LGSHidFilt failed to load for the device HID\VID_046D&PID_C537&MI_00\9&23b60947&0&0000.[/quote] Code: LGSHidFilt.Sys Logitech Gaming KMDF HID driver KB or mouse http://www.logitech.com/en-us/suppor...oads/downloads [/quote] Code: Crash dump initialization failed![/quote] Code: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: E:, DeviceName: \Device\HarddiskVolume3.[/quote] Code: {Delayed Write Failed} Windows was unable to save all the data for the file \System Volume Information\smartdb_Volume{5be57f4a-0000-0000-0000-f01500000000}.sdb. The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.[/quote] Code: Application pop-up: Windows - Delayed Write Failed : Exception Processing Message 0xc0000222 Parameters 0x7ff884941d28 0x7ff884941d28 0x7ff884941d28 0x7ff884941d28[/quote] Code: The driver \Driver\WudfRd failed to load for the device SWD\WPDBUSENUM\{9ff58b0a-a8ff-11e6-9c48-806e6f6e6963}#0000000015F00000.[/quote] Code: Installation Failure: Windows failed to install the following update with error 0x80073D02: Mail and Calendar.[/quote] Code: The system failed to flush data to the transaction log. Corruption may occur in VolumeId: G:, DeviceName: \Device\HarddiskVolume1.[/quote] Code: The file system structure on volume D: cannot be corrected.[/quote] Code: A corruption was found in a file system index structure. The file reference number is 0x1000000000019. The name of the file is "<unable to determine file name>". The corrupted index attribute is ":$O:$INDEX_ROOT". The corrupted index block is located at Vcn 0xffffffffffffffff, Lcn 0xffffffffffffffff. The corruption begins at offset 112 within the index block.[/quote]


    There were problems in the event log with corruption and failure to fix on the drive.
    There were failure to load for the Logitec driver.

    Consider running:
    1) chkdsk /x /f /r overnight as it may take many hours
    2) seatools for windows SMART, short, and long generic tests
    3) uninstall and reinstall the Logitech drivers.
     
    zbook, Jun 5, 2017
    #14
  15. Ztruker Win User
    @zbook, use the !sysinfo smbios command and look under all the [Memory Device [Type 17]] entries.
     
    Ztruker, Jun 5, 2017
    #15
Thema:

BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00)

Loading...
  1. BSOD Playing PUBG, Win 10: 0x61941 ntoskrnl.exe (nt+0x14EC00) - Similar Threads - BSOD Playing PUBG

  2. BSOD Playing PUBG, DOTA2, CSGO, DayZ

    in Windows 10 BSOD Crashes and Debugging
    BSOD Playing PUBG, DOTA2, CSGO, DayZ: Hello guys, and thank you in advance for your time I get multiple BSOD and crashes while I am playing PUBG, Dota2, etc, basically, every game that I have I must tell you that i have a fresh Windows 10 PRO installation on my system, all drivers checked and re-checked. I am not...
  3. BSOD ntoskrnl..exe+1b35e0

    in Windows 10 BSOD Crashes and Debugging
    BSOD ntoskrnl..exe+1b35e0: Help. Getting 4-5 of these a day. Running latest Windows 10 Pro, Xibo signboard, Docker with Xibo server. Always the same 'Caused By Address'. Put in new memory, ran memory test, no errors, all drivers up to date. Change disk type to AHCA, made sure windows driver was...
  4. BSOD When Playing PUBG, WHEA_UNCORRECTABLE_ERROR

    in Windows 10 BSOD Crashes and Debugging
    BSOD When Playing PUBG, WHEA_UNCORRECTABLE_ERROR: Hi, this is a little long bear with me please. My PC started having problem last 3 weeks while playing PUBG, it would only crash the game and turn off any output to my monitor. I could still shutdown my computer using Hotkey on my keyboard. It starts off after i play a few...
  5. BSOD ntoskrnl

    in Windows 10 BSOD Crashes and Debugging
    BSOD ntoskrnl: I'm having the same issues. It started 2 days ago, computer is crashing randomly with different BSOD errors. I've tried a new SSD, new RAM and multiple fresh installs of Windows 10. I've run out of ideas, I'm starting to think there is a seriously nasty virus or Microsoft...
  6. BSOD playing overwatch ntoskrnl related?

    in Windows 10 BSOD Crashes and Debugging
    BSOD playing overwatch ntoskrnl related?: Hello, I recently got a new graphics card, as well as upgrading my OS to windows ten. However before and after these actions I receive various BSODs but only while playing Overwatch. Looking into it they seem to be related to the ntoskrnl.exe process, but I may be...
  7. BSOD - NT Power Kernel - Win 10

    in Windows 10 BSOD Crashes and Debugging
    BSOD - NT Power Kernel - Win 10: Hi, have done the upgrade from Windows 7 on fairly old hardware I guess now, I think these crashes which are happening at least once a day, random times, sometimes after boot, others after running a while maybe driver related. Have attached my DMP files as requested, have...
  8. Endless BSOD when playing PUBG

    in Windows 10 BSOD Crashes and Debugging
    Endless BSOD when playing PUBG: Hi guys, recently I got plenty of BSODs when playing PUBG. The problems only happen when I play that game. I would appreciate any help. 91578
  9. BSOD playing PUBG, DRIVER_OVERRAN_STACK_BUFFER, 0xF7

    in Windows 10 BSOD Crashes and Debugging
    BSOD playing PUBG, DRIVER_OVERRAN_STACK_BUFFER, 0xF7: Hello, I just recently built this new computer and it's been giving me a few BSOD's while playing PUBG. It's never crashed while normal use. I ran MEMTEST overnight and it got three passes.The ram is running on XMP 2.0 I did a fresh reinstall of Windows.I'm using...
  10. Bsod ntoskrnl

    in Windows 10 BSOD Crashes and Debugging
    Bsod ntoskrnl: Hi guys, Any help would be massively appreciated. My computer is BSOD at least two times a day. As far as I can tell, all drivers are up to date including Nvidia. Could somebody take a look at the attached and let me know if you find anything? I've ran a system check...
Tags: